The LaSalle Network
Collaboration Engineer
LaSalle Network is seeking a talented Collaboration Engineer to join a company in the Manufacturing Industry. Compensation: 110k-140k based on experience with a 5% annual bonus. Location: Onsite 5x a week, Chicago, Illinois. Job Summary
This company is seeking a Collaboration Engineer to join their team full-time in the Chicago office. In this role, you'll play a key part in supporting and optimizing the global collaboration tools that connect our teams worldwide. You'll be involved in daily planning, scheduling, tracking, and executing both project tasks and ongoing operationshelping to ensure seamless communication and collaboration across the organization. This is a great opportunity to work with innovative technology in a fast-paced, global environment. Responsibilities
Contribute to the strategic direction and architecture of Collaboration Services. The Collaboration technology includes: Microsoft M365 solutions (Exchange/Teams/OneDrive/Intune/EntraID), HP/Poly Video Conferencing, Avaya telephony systems, wireless presentation systems, and digital signage systems. Lead and support Collaboration projects and programs to achieve the strategic goals. Provide technical support as it relates to all Collaboration Services. Investigate, resolve and communicate with the customer on escalated Service Desk tickets. Proactively manage and maintain all Collaboration solutions and systems, including: Security/service patch management and required upgrades following approved change management process Database and solutions optimization Back-up and disaster recovery Monitor team KPI/TTI measures and identify areas for improvement. Develop and maintain both technical and customer documentation for standards, processes and procedures. Position will also be primary support for Audio/Video technology used within the office. This includes: HP/Poly video conferencing technology Mersive wireless sharing systems Crestron and Extron systems Shure Microphone systems Video Wall solutions Required Skills and Experience
Bachelor's degree in a related field. Minimum of 5 years IT experience with collaboration solutions. Strong customer service skills with a passion to exceed customer expectations. Mature skills and approach when working with production systems. Strong analytical and problem-solving skills. Strong knowledge of and experience with administration and support of Microsoft 365 Solutions from design of the architecture through to implementation. Ability to write PowerShell scripts to be used in automating and simplifying administrative tasks. Analyze situations, evaluate alternatives, and implement solutions within standards (where applicable). Strong English written and verbal communication skills. Ability to influence peers and cross-functional teams. Demonstrated ability to communicate complex problems and issues in a concise manner to a variety of technical and non-technical audiences. Comfortable presenting to and supporting senior leadership. Please apply today and a recruiter will be in touch if your background aligns. Thank you, India Spencer Sr. Project Manager LaSalle Network. LaSalle Network is an Equal Opportunity Employer m/f/d/v.
LaSalle Network is seeking a talented Collaboration Engineer to join a company in the Manufacturing Industry. Compensation: 110k-140k based on experience with a 5% annual bonus. Location: Onsite 5x a week, Chicago, Illinois. Job Summary
This company is seeking a Collaboration Engineer to join their team full-time in the Chicago office. In this role, you'll play a key part in supporting and optimizing the global collaboration tools that connect our teams worldwide. You'll be involved in daily planning, scheduling, tracking, and executing both project tasks and ongoing operationshelping to ensure seamless communication and collaboration across the organization. This is a great opportunity to work with innovative technology in a fast-paced, global environment. Responsibilities
Contribute to the strategic direction and architecture of Collaboration Services. The Collaboration technology includes: Microsoft M365 solutions (Exchange/Teams/OneDrive/Intune/EntraID), HP/Poly Video Conferencing, Avaya telephony systems, wireless presentation systems, and digital signage systems. Lead and support Collaboration projects and programs to achieve the strategic goals. Provide technical support as it relates to all Collaboration Services. Investigate, resolve and communicate with the customer on escalated Service Desk tickets. Proactively manage and maintain all Collaboration solutions and systems, including: Security/service patch management and required upgrades following approved change management process Database and solutions optimization Back-up and disaster recovery Monitor team KPI/TTI measures and identify areas for improvement. Develop and maintain both technical and customer documentation for standards, processes and procedures. Position will also be primary support for Audio/Video technology used within the office. This includes: HP/Poly video conferencing technology Mersive wireless sharing systems Crestron and Extron systems Shure Microphone systems Video Wall solutions Required Skills and Experience
Bachelor's degree in a related field. Minimum of 5 years IT experience with collaboration solutions. Strong customer service skills with a passion to exceed customer expectations. Mature skills and approach when working with production systems. Strong analytical and problem-solving skills. Strong knowledge of and experience with administration and support of Microsoft 365 Solutions from design of the architecture through to implementation. Ability to write PowerShell scripts to be used in automating and simplifying administrative tasks. Analyze situations, evaluate alternatives, and implement solutions within standards (where applicable). Strong English written and verbal communication skills. Ability to influence peers and cross-functional teams. Demonstrated ability to communicate complex problems and issues in a concise manner to a variety of technical and non-technical audiences. Comfortable presenting to and supporting senior leadership. Please apply today and a recruiter will be in touch if your background aligns. Thank you, India Spencer Sr. Project Manager LaSalle Network. LaSalle Network is an Equal Opportunity Employer m/f/d/v.