Onni
Food & Beverage Outlets Supervisor
Responsible for the supervision of the day-to-day operation of the Food & Beverage outlets in the Emily Hotel. Oversees and maintains a service and supervisor philosophy which serves as a guide to respective staff. Works closely with the Director of Food & Beverage to monitor the effectiveness of the services and products offered in the restaurant and adjust accordingly to ensure maximum profitability. Responsible for providing lateral service to other Food and Beverage operations as needed. Perks & Benefits: Competitive pay and a comprehensive benefit package Health Saving Account, Flexible Saving Account, Employee Assistance Program Annual Education Allowance Generous Referral Program Fun and collaborative company culture with lots of team-building events Friends and Family rates for Level Hotels & Furnished Suites, The Opus Hotel and The Emily Hotel What Will You Do? The essential functions include, but are not limited to the following: Provide warm, humble and knowledgeable service throughout the property. Be an active participant in all outlets of during service as needed. Assist in manager development. Ensure day-to-day business operations run smoothly. Assist with training, recruiting, HR and administrative duties; assist and financials / statement preparation; and assist the Director with customer service inquiries. Organize, run and supervise smooth and efficient daily opening and closing shifts, ensuring an exceptional guest and employee experience. Respond immediately and effectively to guest and employee needs and feedback. Provide guidance and leadership to hourly and management teams. Assist Director in managing costs, driving sales and growing the business in support of financial goals. Partner with Director and management team to interview, hire, onboard, train, supervise and develop all employees and teams as needed. Perform regular and ad hoc inventories of food, beverage and restaurant supplies and track high cost items; place food, beverage and restaurant supply orders; and accept and inspect deliveries. Model and promote teamwork across all teams. Use tact and good judgment when dealing with challenges pertaining to guests, vendors and employees, and respond with patience and courtesy. Work a variety of days and shifts (including early mornings, late nights and weekends) as needed. Ensure that staff report to work as scheduled. Inspect grooming and attire of staff and rectify any deficiencies. Review daily sales and resolve discrepancies with Accounting. Participate in the preparation of weekly schedules in accordance with staffing guidelines and labor forecasts and adjust schedules throughout the week to meet the business demands. Conduct pre-shift meetings with staff and review all information pertinent to the day's business. Maintain consistent knowledge of house account and arrivals. Monitor the preparation of station assignments, ensuring compliance to departmental standards. Inspect, plan and ensure that all materials and equipment are in complete readiness for service. Ensure all employees are fully trained in their job functions, assist with onboarding of new staff. Review par levels of supplies and equipment. Complete requisitions to replenish. Anticipate guests needs and promote positive guest relations through name recognition at all times. Monitor and handle all guest complaints. Ensure that all staff closing duties are complete before staff sign out. Update POS system with menu changes. Complete work orders for maintenance repairs and submit to Engineering. Contact engineering for urgent repairs. Maintain complete knowledge of and strictly abide by state liquor regulations, particularly those prohibiting service to minors, intoxicated persons and drunk driving. What You Bring: 5+ years of restaurant management experience 2+ years of GM or AGM experience in a full-service restaurant Skilled in leading and developing teams Experienced with inventory and BOH systems OpenTable and TOAST systems experience is a plus ServSafe & Basset Certified If applicable, must meet required minimum age to serve alcohol. About the company: The Emily Hotel is a boutique hotel inspired by art and woven in nature. The name, a nod to renowned artist Emily Carr who inspired the belief that art can change the way we look at the world. We are upscale, but approachable. Carefully curated yet laid back. Urban but rooted in nature. We hold purposeful values, strive to make sustainability a priority, and share an uncompromising vision to deliver a fresh experience. The core of Emily's offering is exceptional delivery of well-designed lifestyle spaces. Here people hang out, meet like-minded people, and feel inspired. Salary Range: $70,000. - $80,000. About The Company: Onni has been building communities for people to live, work, and play for over half a century. Our success reflects our commitment to our employees and partners, and our dedication to quality construction, innovation, sustainability, and customer satisfaction. Our expertise expands across North America, with offices in Vancouver, Toronto, Los Angeles, Seattle, Phoenix, and Chicago. How To Apply: Please apply through the link on the job posting and attach your resume and any other required documents. We thank all applicants for your interest in the Onni Group. Note that only those applicants under consideration will be contacted.
Responsible for the supervision of the day-to-day operation of the Food & Beverage outlets in the Emily Hotel. Oversees and maintains a service and supervisor philosophy which serves as a guide to respective staff. Works closely with the Director of Food & Beverage to monitor the effectiveness of the services and products offered in the restaurant and adjust accordingly to ensure maximum profitability. Responsible for providing lateral service to other Food and Beverage operations as needed. Perks & Benefits: Competitive pay and a comprehensive benefit package Health Saving Account, Flexible Saving Account, Employee Assistance Program Annual Education Allowance Generous Referral Program Fun and collaborative company culture with lots of team-building events Friends and Family rates for Level Hotels & Furnished Suites, The Opus Hotel and The Emily Hotel What Will You Do? The essential functions include, but are not limited to the following: Provide warm, humble and knowledgeable service throughout the property. Be an active participant in all outlets of during service as needed. Assist in manager development. Ensure day-to-day business operations run smoothly. Assist with training, recruiting, HR and administrative duties; assist and financials / statement preparation; and assist the Director with customer service inquiries. Organize, run and supervise smooth and efficient daily opening and closing shifts, ensuring an exceptional guest and employee experience. Respond immediately and effectively to guest and employee needs and feedback. Provide guidance and leadership to hourly and management teams. Assist Director in managing costs, driving sales and growing the business in support of financial goals. Partner with Director and management team to interview, hire, onboard, train, supervise and develop all employees and teams as needed. Perform regular and ad hoc inventories of food, beverage and restaurant supplies and track high cost items; place food, beverage and restaurant supply orders; and accept and inspect deliveries. Model and promote teamwork across all teams. Use tact and good judgment when dealing with challenges pertaining to guests, vendors and employees, and respond with patience and courtesy. Work a variety of days and shifts (including early mornings, late nights and weekends) as needed. Ensure that staff report to work as scheduled. Inspect grooming and attire of staff and rectify any deficiencies. Review daily sales and resolve discrepancies with Accounting. Participate in the preparation of weekly schedules in accordance with staffing guidelines and labor forecasts and adjust schedules throughout the week to meet the business demands. Conduct pre-shift meetings with staff and review all information pertinent to the day's business. Maintain consistent knowledge of house account and arrivals. Monitor the preparation of station assignments, ensuring compliance to departmental standards. Inspect, plan and ensure that all materials and equipment are in complete readiness for service. Ensure all employees are fully trained in their job functions, assist with onboarding of new staff. Review par levels of supplies and equipment. Complete requisitions to replenish. Anticipate guests needs and promote positive guest relations through name recognition at all times. Monitor and handle all guest complaints. Ensure that all staff closing duties are complete before staff sign out. Update POS system with menu changes. Complete work orders for maintenance repairs and submit to Engineering. Contact engineering for urgent repairs. Maintain complete knowledge of and strictly abide by state liquor regulations, particularly those prohibiting service to minors, intoxicated persons and drunk driving. What You Bring: 5+ years of restaurant management experience 2+ years of GM or AGM experience in a full-service restaurant Skilled in leading and developing teams Experienced with inventory and BOH systems OpenTable and TOAST systems experience is a plus ServSafe & Basset Certified If applicable, must meet required minimum age to serve alcohol. About the company: The Emily Hotel is a boutique hotel inspired by art and woven in nature. The name, a nod to renowned artist Emily Carr who inspired the belief that art can change the way we look at the world. We are upscale, but approachable. Carefully curated yet laid back. Urban but rooted in nature. We hold purposeful values, strive to make sustainability a priority, and share an uncompromising vision to deliver a fresh experience. The core of Emily's offering is exceptional delivery of well-designed lifestyle spaces. Here people hang out, meet like-minded people, and feel inspired. Salary Range: $70,000. - $80,000. About The Company: Onni has been building communities for people to live, work, and play for over half a century. Our success reflects our commitment to our employees and partners, and our dedication to quality construction, innovation, sustainability, and customer satisfaction. Our expertise expands across North America, with offices in Vancouver, Toronto, Los Angeles, Seattle, Phoenix, and Chicago. How To Apply: Please apply through the link on the job posting and attach your resume and any other required documents. We thank all applicants for your interest in the Onni Group. Note that only those applicants under consideration will be contacted.