Circuit
Partner Success Manager (Municipal Relations)
Circuit, New York, New York, United States, 10001
Partnerships Manager
Circuit is transforming how cities move by providing clean, efficient, and flexible last-mile transit services using electric vehicles (EVs). We partner with municipalities, transit agencies, and private companies to bridge the gap between public transit hubs and residents' final destinationsreducing congestion, emissions, and transportation inequity through scalable electric mobility solutions. We're looking for strategic thinkers who thrive on building meaningful partnerships that make a real impact. As a Partnerships Manager, you'll be the primary steward of our municipal relationships. Working closely with city officials, transit agencies, and local stakeholders, you'll ensure successful program implementation, foster long-term collaboration, and identify opportunities to expand and evolve our presence in each community. This is a strategic role focused on program growth, stakeholder engagement, and sustained revenue development through exceptional relationship management. Key Responsibilities Municipal Relationship Management: Serve as the day-to-day liaison for partner cities, ensuring program satisfaction, compliance, and long-term alignment with city goals. Strategic Program Expansion: Identify opportunities to expand or enhance services in existing markets, including pilot programs, fleet increases, or new deployment zones. Cross-Functional Collaboration: Coordinate with internal teams (e.g., operations, legal, marketing, engineering) to deliver on partnership obligations and adapt programs to evolving municipal needs. Performance Monitoring & Reporting: Track key metrics, generate reports for partners, and lead regular check-ins or review meetings with stakeholders. Analyze complex service data to provide actionable insights on mobility, equity, and sustainabilityhelping partners make informed, forward-looking decisions. Revenue Growth: Explore additional revenue streams through service upgrades, contract renewals, sponsorships/ad sales, or collaborative initiatives with local organizations. Funding Sources: Partner with municipalities and other local stakeholders to understand budget cycles and ensure ongoing program funding. Stakeholder Engagement: Build trust with city councils, transit departments, sustainability leaders, and community groups to foster broad support for our services. Requirements Bachelor's degree in Engineering, Transportation, Urban Planning, Environmental Science, or a related field. 6-8 years of experience in account management, customer success, government relations, or partnerships, ideally with public sector clients. Strong relationship management skills with a robust track record of growing accounts and managing complex stakeholders. Deep understanding of municipal processes, public-private partnerships, and urban transportation challenges. Exceptional communication, negotiation, and relationship-building skills, including strong presentation and storytelling skills for influencing non-technical audiences (e.g., city councils or community boards). Strategic thinker and problem-solver who can align organizational goals with partner priorities. Ability to travel up to 20% for client meetings, demonstrations, and community engagement initiatives. Preferred Qualifications Experience in mobility, micromobility, EV infrastructure, or sustainability sectors. Familiarity with government contracting, grants, public/private partnerships, and public policy related to transportation or climate action. Familiarity with sustainability or environmental compliance, particularly around greenhouse gas (GHG) reporting and climate action planning. Strong project management skills and comfort working across teams and timelines. Based in the South Florida or New York Metro Area Why Join Circuit Be part of a mission-driven company tackling climate change through transportation. Help reshape urban mobility in partnership with forward-thinking cities. Work on the cutting edge of EVs, smart transit, and equitable transportation access. Salary: $120,000 - $160,000, based on experience + commission, benefits, and hybrid-friendly culture. Salary Description $120,000 - $160,000 per year + Commission
Circuit is transforming how cities move by providing clean, efficient, and flexible last-mile transit services using electric vehicles (EVs). We partner with municipalities, transit agencies, and private companies to bridge the gap between public transit hubs and residents' final destinationsreducing congestion, emissions, and transportation inequity through scalable electric mobility solutions. We're looking for strategic thinkers who thrive on building meaningful partnerships that make a real impact. As a Partnerships Manager, you'll be the primary steward of our municipal relationships. Working closely with city officials, transit agencies, and local stakeholders, you'll ensure successful program implementation, foster long-term collaboration, and identify opportunities to expand and evolve our presence in each community. This is a strategic role focused on program growth, stakeholder engagement, and sustained revenue development through exceptional relationship management. Key Responsibilities Municipal Relationship Management: Serve as the day-to-day liaison for partner cities, ensuring program satisfaction, compliance, and long-term alignment with city goals. Strategic Program Expansion: Identify opportunities to expand or enhance services in existing markets, including pilot programs, fleet increases, or new deployment zones. Cross-Functional Collaboration: Coordinate with internal teams (e.g., operations, legal, marketing, engineering) to deliver on partnership obligations and adapt programs to evolving municipal needs. Performance Monitoring & Reporting: Track key metrics, generate reports for partners, and lead regular check-ins or review meetings with stakeholders. Analyze complex service data to provide actionable insights on mobility, equity, and sustainabilityhelping partners make informed, forward-looking decisions. Revenue Growth: Explore additional revenue streams through service upgrades, contract renewals, sponsorships/ad sales, or collaborative initiatives with local organizations. Funding Sources: Partner with municipalities and other local stakeholders to understand budget cycles and ensure ongoing program funding. Stakeholder Engagement: Build trust with city councils, transit departments, sustainability leaders, and community groups to foster broad support for our services. Requirements Bachelor's degree in Engineering, Transportation, Urban Planning, Environmental Science, or a related field. 6-8 years of experience in account management, customer success, government relations, or partnerships, ideally with public sector clients. Strong relationship management skills with a robust track record of growing accounts and managing complex stakeholders. Deep understanding of municipal processes, public-private partnerships, and urban transportation challenges. Exceptional communication, negotiation, and relationship-building skills, including strong presentation and storytelling skills for influencing non-technical audiences (e.g., city councils or community boards). Strategic thinker and problem-solver who can align organizational goals with partner priorities. Ability to travel up to 20% for client meetings, demonstrations, and community engagement initiatives. Preferred Qualifications Experience in mobility, micromobility, EV infrastructure, or sustainability sectors. Familiarity with government contracting, grants, public/private partnerships, and public policy related to transportation or climate action. Familiarity with sustainability or environmental compliance, particularly around greenhouse gas (GHG) reporting and climate action planning. Strong project management skills and comfort working across teams and timelines. Based in the South Florida or New York Metro Area Why Join Circuit Be part of a mission-driven company tackling climate change through transportation. Help reshape urban mobility in partnership with forward-thinking cities. Work on the cutting edge of EVs, smart transit, and equitable transportation access. Salary: $120,000 - $160,000, based on experience + commission, benefits, and hybrid-friendly culture. Salary Description $120,000 - $160,000 per year + Commission