Cooper University Health Care
Job Patient Access Analyst PRN
Cooper University Health Care, Merchantville, New Jersey, United States, 08109
Job Title
Manages comprehensive precertification integrity system and works toward goals and objectives for departmental denial management. Has a sound understanding of the payor policies related to denials and appeals process for all Institutes deemed within Healthcare Access scope. Reviews and analyzes denial data for all Institutes within the scope of HCA to determine denial trends and develops remediation plans and/or workflow resolutions Analyze CPT codes with payer policy change to ensure teams stay abreast of all relevant payer policy updates and pre authorization standards Collaborate with Revenue Cycle University to develop annual CLN's and quality assurance processes for Insurance Specialists Develops and monitor EPIC reports and work queues to ensure timely response to denied cases and appeals and provides follow-up on cases until resolution has been achieved Presents denial metric driven information and workflow opportunities to Patient Access Leadership Develops and maintains positive, collaborative, supportive working relationships with all members of the organization Daily management of assigned Epic work queues to include DNB and retro authorization Assist in the on-going support of data collection, analyzation, and developing/implementing new strategies to ensure an effective authorization/scheduling process Participate in development of documents to drive quality improvement, including the design of quality monitoring forms and quality standards. Document and update process, procedures, guidelines, and training materials responsible for optimizing complex scheduling protocols, provider template build, and ad hoc and routine report generation. Serve as a Subject Matter Expert on all areas within the scope of HCA Precertification. Responsible for assisting in the design, build, validation, maintenance and support of provider templates for all outpatient scheduling departments. Recognize and support the templates and fundamentally understand the impact on appointment availability, provider productivity, clinic work flow, clinic staffing, expense and revenue Experience Required
Minimum 2 years management experience preferred in hospital/ambulatory patient access or related related business. Demonstrated ability to research, collect, and present information. Strong computer skills; proficiency with Microsoft Office suite. Thorough understanding of ICD-10, CPT codes, HCPCS codes. Excellent interpersonal skills as well as superior writing skills. Deadline oriented; ability to work independently and in a team environment. Ability to manage multiple complex and concurrent projects. Education Requirements
Bachelors degree or equivalent experience License/Certification Requirements
EPIC Schedule Strategy Badge to be obtained within 90 days EPIC Cadence Proficiency to be obtained upon hire Proficient in Microsoft Office (Excel, Powerpoint, Visio, Word Special Requirements
Healthcare experience preferred. Knowledge of Payor Portals & Policies. Knowledge of EPIC account, patient, and referral wqs Salary Min ($)
USD $32.00 Salary Max ($)
USD $50.00
Manages comprehensive precertification integrity system and works toward goals and objectives for departmental denial management. Has a sound understanding of the payor policies related to denials and appeals process for all Institutes deemed within Healthcare Access scope. Reviews and analyzes denial data for all Institutes within the scope of HCA to determine denial trends and develops remediation plans and/or workflow resolutions Analyze CPT codes with payer policy change to ensure teams stay abreast of all relevant payer policy updates and pre authorization standards Collaborate with Revenue Cycle University to develop annual CLN's and quality assurance processes for Insurance Specialists Develops and monitor EPIC reports and work queues to ensure timely response to denied cases and appeals and provides follow-up on cases until resolution has been achieved Presents denial metric driven information and workflow opportunities to Patient Access Leadership Develops and maintains positive, collaborative, supportive working relationships with all members of the organization Daily management of assigned Epic work queues to include DNB and retro authorization Assist in the on-going support of data collection, analyzation, and developing/implementing new strategies to ensure an effective authorization/scheduling process Participate in development of documents to drive quality improvement, including the design of quality monitoring forms and quality standards. Document and update process, procedures, guidelines, and training materials responsible for optimizing complex scheduling protocols, provider template build, and ad hoc and routine report generation. Serve as a Subject Matter Expert on all areas within the scope of HCA Precertification. Responsible for assisting in the design, build, validation, maintenance and support of provider templates for all outpatient scheduling departments. Recognize and support the templates and fundamentally understand the impact on appointment availability, provider productivity, clinic work flow, clinic staffing, expense and revenue Experience Required
Minimum 2 years management experience preferred in hospital/ambulatory patient access or related related business. Demonstrated ability to research, collect, and present information. Strong computer skills; proficiency with Microsoft Office suite. Thorough understanding of ICD-10, CPT codes, HCPCS codes. Excellent interpersonal skills as well as superior writing skills. Deadline oriented; ability to work independently and in a team environment. Ability to manage multiple complex and concurrent projects. Education Requirements
Bachelors degree or equivalent experience License/Certification Requirements
EPIC Schedule Strategy Badge to be obtained within 90 days EPIC Cadence Proficiency to be obtained upon hire Proficient in Microsoft Office (Excel, Powerpoint, Visio, Word Special Requirements
Healthcare experience preferred. Knowledge of Payor Portals & Policies. Knowledge of EPIC account, patient, and referral wqs Salary Min ($)
USD $32.00 Salary Max ($)
USD $50.00