Salvation Army Western Territory
Outreach Advocate - 13-100 - SC/ Redlands Corps
Salvation Army Western Territory, San Bernardino, California, United States, 92401
Outreach Advocate - San Bernardino Corps
The Outreach Advocate is a housing focused outreach position which conducts outreach and engagement. The function of Outreach Advocate is to assist with mobile, field-based services for individuals experiencing homelessness. The primary objective of this position is to assist with the support of individuals experiencing homelessness in greater self-sufficiency toward permanent housing through engagement, resource referrals and linkage to services, and collaboration with community partners. Essential functions include: Working under the direction of the Outreach and Engagement Coordinator, with an assigned Outreach Navigators, alongside all other San Bernardino County Salvation Army staff. Engaging persons without homes in the San Bernardino area to initiate contact, develop rapport, and assess for service needs. Evaluating immediate needs such as crisis intervention, medical attention, showers, clothing, food, emergency shelter, etc. Evaluating for appropriate triage or linkage to housing, health, employment, education, and financial resources to help resolve homelessness and refer to community partners. Working in collaboration with other local outreach teams and support collaborative events for provision of whole person care in the field. Collecting necessary data for reporting purposes and submitting it within required Information Management Systems. Maintaining weekly contact with clients while they are working on goals or objectives which are a part of their case plan. Providing peer support to individuals who are unhoused. Providing formal and informal referral to community resources or other supportive services. Participating in training and meetings as assigned. Performing other administrative and operational functions as requested. Providing transportation to support stabilization efforts, as necessary. Maintaining vehicles in safe operating condition and keeping maintenance logs up to date. Maintaining confidentiality and social service code of ethics. Maintaining safe and sacred boundaries with program participants and community partners. Performing all other duties as assigned related to your scope of work. Working conditions include: Sitting; use hands and fingers; handle or feel; reach with hands and arms; talk; and hear. Frequently walking, balancing, stooping, kneeling, and/or crouching. Occasionally lifting and/or moving up to 15 pounds. Specific vision abilities required include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus. Keyboard data entry required. Minimum qualifications include: High School Diploma/GED or equivalent. Relevant education in the medical, behavioral health, substance abuse, health and human services, and areas of homeless service provision preferred. A minimum of two years of related work experience with individuals experiencing homelessness or relatable life experience required. Experience providing case management or supportive services to individuals in need. Experience conducting street outreach, engagement within homeless facilities and working with other providers such as police, churches, hospitals preferred. Ability to drive and maintain a valid Class C California Drivers License, pass a TSA Driving Test and maintain a clean MVR required. Must be able to pass a complete and satisfactory background check. Current CPR Certificate and First Aide Certificate preferred. Skills, knowledge, and abilities include: Knowledge of or experience with mainstream benefits and services provided within the County of San Bernardino. Experience working with individuals who are experiencing homelessness, justice involved and living with behavioral health diagnosis. Excellent problem-solving skills. Ability to work collaboratively with others on a team. Uses good time management skills and resources to balance responsibilities. Experience operating general office equipment to include computers. Familiarity with Microsoft Office programs preferred. Ability to email, fax, operate copy/print/scan machine. Willing and able to maintain confidential information in accordance with the Salvation Army and industry standards. Ability to work harmoniously and professionally with Officers, supervisors, coworkers, residents, and the public. High ethics and integrity as per Social Service Code of ethics.
The Outreach Advocate is a housing focused outreach position which conducts outreach and engagement. The function of Outreach Advocate is to assist with mobile, field-based services for individuals experiencing homelessness. The primary objective of this position is to assist with the support of individuals experiencing homelessness in greater self-sufficiency toward permanent housing through engagement, resource referrals and linkage to services, and collaboration with community partners. Essential functions include: Working under the direction of the Outreach and Engagement Coordinator, with an assigned Outreach Navigators, alongside all other San Bernardino County Salvation Army staff. Engaging persons without homes in the San Bernardino area to initiate contact, develop rapport, and assess for service needs. Evaluating immediate needs such as crisis intervention, medical attention, showers, clothing, food, emergency shelter, etc. Evaluating for appropriate triage or linkage to housing, health, employment, education, and financial resources to help resolve homelessness and refer to community partners. Working in collaboration with other local outreach teams and support collaborative events for provision of whole person care in the field. Collecting necessary data for reporting purposes and submitting it within required Information Management Systems. Maintaining weekly contact with clients while they are working on goals or objectives which are a part of their case plan. Providing peer support to individuals who are unhoused. Providing formal and informal referral to community resources or other supportive services. Participating in training and meetings as assigned. Performing other administrative and operational functions as requested. Providing transportation to support stabilization efforts, as necessary. Maintaining vehicles in safe operating condition and keeping maintenance logs up to date. Maintaining confidentiality and social service code of ethics. Maintaining safe and sacred boundaries with program participants and community partners. Performing all other duties as assigned related to your scope of work. Working conditions include: Sitting; use hands and fingers; handle or feel; reach with hands and arms; talk; and hear. Frequently walking, balancing, stooping, kneeling, and/or crouching. Occasionally lifting and/or moving up to 15 pounds. Specific vision abilities required include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus. Keyboard data entry required. Minimum qualifications include: High School Diploma/GED or equivalent. Relevant education in the medical, behavioral health, substance abuse, health and human services, and areas of homeless service provision preferred. A minimum of two years of related work experience with individuals experiencing homelessness or relatable life experience required. Experience providing case management or supportive services to individuals in need. Experience conducting street outreach, engagement within homeless facilities and working with other providers such as police, churches, hospitals preferred. Ability to drive and maintain a valid Class C California Drivers License, pass a TSA Driving Test and maintain a clean MVR required. Must be able to pass a complete and satisfactory background check. Current CPR Certificate and First Aide Certificate preferred. Skills, knowledge, and abilities include: Knowledge of or experience with mainstream benefits and services provided within the County of San Bernardino. Experience working with individuals who are experiencing homelessness, justice involved and living with behavioral health diagnosis. Excellent problem-solving skills. Ability to work collaboratively with others on a team. Uses good time management skills and resources to balance responsibilities. Experience operating general office equipment to include computers. Familiarity with Microsoft Office programs preferred. Ability to email, fax, operate copy/print/scan machine. Willing and able to maintain confidential information in accordance with the Salvation Army and industry standards. Ability to work harmoniously and professionally with Officers, supervisors, coworkers, residents, and the public. High ethics and integrity as per Social Service Code of ethics.