RIVR
Operations Manager
RIVR is a Swiss robotics company pioneering Physical AI and robotic solutions to revolutionize last-mile delivery, giving 1 human the power of 1000. Through the combination of artificial neural networks and innovative robot designs with wheels and legs, RIVR aims to enhance efficiency, sustainability, and scalability in last-mile delivery. Founded as Swiss-Mile, the company rebranded to RIVR in 2025 to better reflect its mission of driving the future of intelligent robotics. As the Operations Manager, you will be tasked to oversee our RIVR's daily operations at our Austin site and ensure our business runs smoothly and efficiently. Our ideal candidate will be a strong leader with excellent problem-solving skills, a background in autonomous logistics (ideally with a focus on the last mile problem), a deep understanding of business processes, and a commitment to driving continuous improvement. In terms of approach, we are looking for someone who wants to be hands on and work in a dynamic agile way to meet our ambitious goals for deployments and scaling. Finally, this role is crucial for optimizing our operational workflows, managing resources, and ensuring we meet our goals and satisfy the needs of our partners. What You'll Be Doing
Operational Process Optimisation: help to design, implement, and monitor operational processes and procedures to maximize efficiency, safety, quality and throughput. Identify and address bottlenecks and areas for improvement in our flows both in the field and remote operations. Team Leadership: supervise, train, and mentor the remote and field operations teams onsite in Austin. Conduct performance reviews and foster a positive, productive and innovative work environment. Hold 1-2-1's with the team members on a regular cadence and instill the RIVR values throughout the local team. Resource Allocation: manage and allocate the Austin site's operational resources, including personnel, equipment, and materials, to ensure projects are completed on time and within budget. Budget & Financial Oversight: assist in creating and managing the operations budget for the site, tracking hours, overtime and OPEX spends, and identifying cost-saving opportunities with a view to build lean scalable operations at the site. Partner Management: build and maintain strong relationships with our partners, ensuring satisfaction and throughput targets are achieved, alongside ensuring service level agreements are met. Logistics: manage flows of robots and spare parts to the Austin site from other RIVR sites and also 3rd party suppliers when required. Data Analysis & Reporting: collect and analyse operational data to create reports for other internal RIVR stakeholders, providing insights and recommendations for strategic decisions. Safety & Compliance: ensure all operational activities comply with company policies, industry regulations, and safety standards. What You Must Have
Operations Manager experience in the logistics field and or autonomous vehicles / fleet management (bonus points for experience in the last mile area). Education: Bachelors Degree or higher. Language: knowledge of basic English. Normal US Driving License Get Some Bonus Points
Language: knowledge of basic Spanish. Experience with operations and autonomous vehicles, specifically in the area of last mile deliveries. RIVR is committed to building a diverse and inclusive team that values every perspective. If you're passionate about driving innovation in robotics and creating meaningful impact, we encourage you to apply and bring your unique self to our team. We believe the best work is done when collaborating and therefore require in-person presence in our office locations.
RIVR is a Swiss robotics company pioneering Physical AI and robotic solutions to revolutionize last-mile delivery, giving 1 human the power of 1000. Through the combination of artificial neural networks and innovative robot designs with wheels and legs, RIVR aims to enhance efficiency, sustainability, and scalability in last-mile delivery. Founded as Swiss-Mile, the company rebranded to RIVR in 2025 to better reflect its mission of driving the future of intelligent robotics. As the Operations Manager, you will be tasked to oversee our RIVR's daily operations at our Austin site and ensure our business runs smoothly and efficiently. Our ideal candidate will be a strong leader with excellent problem-solving skills, a background in autonomous logistics (ideally with a focus on the last mile problem), a deep understanding of business processes, and a commitment to driving continuous improvement. In terms of approach, we are looking for someone who wants to be hands on and work in a dynamic agile way to meet our ambitious goals for deployments and scaling. Finally, this role is crucial for optimizing our operational workflows, managing resources, and ensuring we meet our goals and satisfy the needs of our partners. What You'll Be Doing
Operational Process Optimisation: help to design, implement, and monitor operational processes and procedures to maximize efficiency, safety, quality and throughput. Identify and address bottlenecks and areas for improvement in our flows both in the field and remote operations. Team Leadership: supervise, train, and mentor the remote and field operations teams onsite in Austin. Conduct performance reviews and foster a positive, productive and innovative work environment. Hold 1-2-1's with the team members on a regular cadence and instill the RIVR values throughout the local team. Resource Allocation: manage and allocate the Austin site's operational resources, including personnel, equipment, and materials, to ensure projects are completed on time and within budget. Budget & Financial Oversight: assist in creating and managing the operations budget for the site, tracking hours, overtime and OPEX spends, and identifying cost-saving opportunities with a view to build lean scalable operations at the site. Partner Management: build and maintain strong relationships with our partners, ensuring satisfaction and throughput targets are achieved, alongside ensuring service level agreements are met. Logistics: manage flows of robots and spare parts to the Austin site from other RIVR sites and also 3rd party suppliers when required. Data Analysis & Reporting: collect and analyse operational data to create reports for other internal RIVR stakeholders, providing insights and recommendations for strategic decisions. Safety & Compliance: ensure all operational activities comply with company policies, industry regulations, and safety standards. What You Must Have
Operations Manager experience in the logistics field and or autonomous vehicles / fleet management (bonus points for experience in the last mile area). Education: Bachelors Degree or higher. Language: knowledge of basic English. Normal US Driving License Get Some Bonus Points
Language: knowledge of basic Spanish. Experience with operations and autonomous vehicles, specifically in the area of last mile deliveries. RIVR is committed to building a diverse and inclusive team that values every perspective. If you're passionate about driving innovation in robotics and creating meaningful impact, we encourage you to apply and bring your unique self to our team. We believe the best work is done when collaborating and therefore require in-person presence in our office locations.