Staffing
Voice Engineer Trenton, NJ 12 Months Contract
The Telephony Unit needs a resource that possesses Avaya Site Administration, Call Management System, Proactive Outreach Manager, Workforce Optimization and One-X technical experience. Duties and Responsibilities: Daily site monitoring All call programming IVRs and Vectors User maintenance stations, agent IDs, agent skills and call...
The Telephony Unit needs a resource that possesses Avaya Site Administration, Call Management System, Proactive Outreach Manager, Workforce Optimization and One-X technical experience. Duties and Responsibilities: Daily site monitoring All call programming IVRs and Vectors User maintenance stations, agent IDs, agent skills and call...