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Outbound Referral Scheduler
Location: Fresno, CA Compensation: $18 - $20 per hour Schedule: Monday - Friday 10am-2pm Job Summary: We are seeking an experienced Outbound Referral Scheduler to join our team. This is a part-time position, MondayFriday from 10:00 AM to 2:00 PM, primarily to cover for the main referral coordinator during breaks, lunches, and periods of high workload. There may also be flexibility to work full-time hours on days when the main referral coordinator is out of the office. The ideal candidate will have 1-2 years of prior experience working in a surgical office setting, coordinating pre-operative appointments with specialists and scheduling surgeries. This role involves managing patient appointments, booking surgery rooms, ensuring post-op instructions are provided, and organizing necessary personnel for surgeries. Job Qualifications:
High school diploma or GED equivalent required Minimum of 1-2 years of experience working in a surgical office, specifically coordinating pre-op appointments and scheduling surgeries Strong knowledge of medical terminology Prior experience with scheduling software (preferably Medical Manager) Ability to work efficiently under high pressure and in a fast-paced environment Essential Functions:
Coordinate and schedule pre-operative appointments with necessary specialists Book surgery rooms, verify surgical dates, and ensure all required staff are scheduled, including nurses and pain relief providers Communicate and relay necessary messages to the medical team and patients Provide post-operative instructions to patients and ensure they understand the recovery process Maintain and update physician's schedules Assist with answering calls, taking messages, and providing appointment information Verify insurance coverage and patient information as needed Update patient charts with relevant data and ensure confidentiality Greet patients in a pleasant and helpful manner Work in collaboration with physicians and office staff to ensure a smooth workflow Perform other duties as assigned Performance Requirements:
Strong knowledge of medical office procedures, including pre- and post-op coordination Ability to communicate clearly and professionally with patients and medical staff Proficiency with office equipment such as computers, phones, copiers, and fax machines Ability to handle stressful situations and maintain a calm demeanor with patients Strong organizational skills and attention to detail
Location: Fresno, CA Compensation: $18 - $20 per hour Schedule: Monday - Friday 10am-2pm Job Summary: We are seeking an experienced Outbound Referral Scheduler to join our team. This is a part-time position, MondayFriday from 10:00 AM to 2:00 PM, primarily to cover for the main referral coordinator during breaks, lunches, and periods of high workload. There may also be flexibility to work full-time hours on days when the main referral coordinator is out of the office. The ideal candidate will have 1-2 years of prior experience working in a surgical office setting, coordinating pre-operative appointments with specialists and scheduling surgeries. This role involves managing patient appointments, booking surgery rooms, ensuring post-op instructions are provided, and organizing necessary personnel for surgeries. Job Qualifications:
High school diploma or GED equivalent required Minimum of 1-2 years of experience working in a surgical office, specifically coordinating pre-op appointments and scheduling surgeries Strong knowledge of medical terminology Prior experience with scheduling software (preferably Medical Manager) Ability to work efficiently under high pressure and in a fast-paced environment Essential Functions:
Coordinate and schedule pre-operative appointments with necessary specialists Book surgery rooms, verify surgical dates, and ensure all required staff are scheduled, including nurses and pain relief providers Communicate and relay necessary messages to the medical team and patients Provide post-operative instructions to patients and ensure they understand the recovery process Maintain and update physician's schedules Assist with answering calls, taking messages, and providing appointment information Verify insurance coverage and patient information as needed Update patient charts with relevant data and ensure confidentiality Greet patients in a pleasant and helpful manner Work in collaboration with physicians and office staff to ensure a smooth workflow Perform other duties as assigned Performance Requirements:
Strong knowledge of medical office procedures, including pre- and post-op coordination Ability to communicate clearly and professionally with patients and medical staff Proficiency with office equipment such as computers, phones, copiers, and fax machines Ability to handle stressful situations and maintain a calm demeanor with patients Strong organizational skills and attention to detail