TD Bank
Business Information Mgmt Specialist - Data Issue Management
TD Bank, Charlotte, North Carolina, United States, 28202
Business Information Management Specialist
The Business Information Management Specialist provides business technical leadership across a broad range of information management functions to support the various areas of data and analytics. Works independently as a senior lead and may manage and direct activities related to analysis, design and support of business data management solutions on various projects ranging up to larger projects. The US Treasury Data Management team is part of the overall Enterprise Treasury Data Management. Their vision is to make US Treasury a data centric organization by ensuring that data used and owned by Treasury is fully understood, accessible, controlled and fit for purpose. The team strategy is to lead and deliver excellence by executing across 6 pillars with teams focusing on data strategy, inventory management, data issue management, data change management, data quality metrics/profiling and dashboards, data change management as well as data solutions. Ultimately this team is focused on providing innovative solutions and advice, building sustainable practices and fostering collaboration and growth across the team and partners. The role requires substantial knowledge and expertise in a complex field, master level conceptual expertise and knowledge in own area of specialty, and fluency in multiple programming languages. The candidate should be able to work autonomously as a senior/lead on a diverse range of tasks, coach and educate others, and manage and direct activities related to analysis, design and support of business information management solutions. The ideal candidate will have an undergraduate degree or technical certificate, 7+ years of relevant experience from a business administration, statistical, mathematical, scientific or financial background, and advanced knowledge of various data sources, tools and technologies used in preparing summaries and reports. Analytical and problem solving skills are required to interpret data and draw conclusions. The candidate should also have knowledge of current and emerging competitor and market trends, skill in using analytical software tools, data analysis methods and reporting techniques, and ability to communicate effectively in both oral and written form. The candidate should be skilled in mentoring/coaching others, using computer applications including MS Office, Alteryx, Tableau and SQL, and working collaboratively in a fast-paced environment. The candidate will be responsible for analyzing and understanding business and data requirements to develop complete business solutions, including data models and business rules, data life-cycle management, governance, lineage, metadata and reporting elements. The candidate will apply automation and innovation on data platforms and on-going on any new development projects/initiatives aligned to business or organizational strategies. The candidate will design and implement complex business data information management frameworks to provide a solution that meets business requirements. The candidate will collaborate with technology and business partners to resolve issues and ensure requirements and established SLAs, work closely with various technology/project teams to understand business data and provide analysis and requirements to ensure the data design/development initiatives are in line with the planned design and standards, and work with other various partners/stakeholders to ensure project success. The candidate will develop business requirements by researching/analyzing and documenting business data requirements, provide expert guidance within projects and other various change initiatives to support data impact assessments and data risk mitigation, implement processes aligned to data information management standards and ensure data quality and requirements are developed, and develop and maintain knowledge of data available from upstream sources and data within various platforms. The candidate will identify critical data/critical data elements to support Business Segment data governance and/or data management frameworks/programs, perform data profiling using TD tooling and ad hoc system query languages to validate data analysis, and provide support throughout data lifecycle to resolve data issues and support user community by helping users interpret the data. The candidate will lead the investigation of root causes for data issues and ensure data issues are resolved, identify and/or define knowledge transfer and data expertise activities to support business teams using the information management solutions, and adhere to enterprise frameworks or methodologies that relate to data activities for business area. The candidate will ensure business operations follow applicable internal and external requirements, participate in cross-functional/enterprise/initiatives as a subject matter expert helping to identify risk/provide guidance for complex situations, conduct meaningful analysis at the functional or enterprise level using results to draw conclusions, make recommendations, assess the effectiveness of programs/policies/practices, and keep abreast of emerging issues, trends, and evolving regulatory requirements and assess potential impacts. The candidate will maintain a culture of risk management and control, supported by effective processes in alignment with risk appetite, participate fully as a member of the team, support a positive work environment that promotes service to the business, quality, innovation and teamwork and ensure timely communication of issues/points of interest, provide industry knowledge for own area of expertise and participate in knowledge transfer within the team, and business unit, and/or cross-functional groups or committees, keep current on emerging trends/developments and grow knowledge of the business, related tools and techniques, participate in personal performance management and development activities, including cross training within own team, keep others informed and up-to-date about the status/progress of projects and/or all relevant or useful information related to day-to-day activities, contribute to team development of skills and capabilities through mentorship of others, by sharing knowledge and experiences and leveraging best practices, lead, motivate and develop relationships with internal and external business partners/stakeholders to develop productive working relationships, contribute to a fair, positive and equitable environment that supports a diverse workforce, and act as a brand ambassador for your business area/function and the bank, both internally and/or externally. The physical requirements of the role include never: 0%; occasional: 1-33%; frequent: 34-66%; continuous: 67-100%. Domestic Travel
occasional; international travel
never; performing sedentary work
continuous; performing multiple tasks
continuous; operating standard office equipment
continuous; responding quickly to sounds
occasional; sitting
continuous; standing
occasional; walking
occasional; moving safely in confined spaces
occasional; lifting/carrying (under 25 lbs.)
occasional; lifting/carrying (over 25 lbs.)
never; squatting
occasional; bending
occasional; kneeling
never; crawling
never; climbing
never; reaching overhead
never; reaching forward
occasional; pushing
never; pulling
never; twisting
never; concentrating for long periods of time
continuous; applying common sense to deal with problems involving standardized situations
continuous; reading, writing and comprehending instructions
continuous; adding, subtracting, multiplying and dividing
continuous. The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes. TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues. TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing
and so will you. Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home. Colleague Development If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD
and we're committed to helping you identify opportunities that support your goals. Training & Onboarding We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role. Interview Process We'll reach out to candidates
The Business Information Management Specialist provides business technical leadership across a broad range of information management functions to support the various areas of data and analytics. Works independently as a senior lead and may manage and direct activities related to analysis, design and support of business data management solutions on various projects ranging up to larger projects. The US Treasury Data Management team is part of the overall Enterprise Treasury Data Management. Their vision is to make US Treasury a data centric organization by ensuring that data used and owned by Treasury is fully understood, accessible, controlled and fit for purpose. The team strategy is to lead and deliver excellence by executing across 6 pillars with teams focusing on data strategy, inventory management, data issue management, data change management, data quality metrics/profiling and dashboards, data change management as well as data solutions. Ultimately this team is focused on providing innovative solutions and advice, building sustainable practices and fostering collaboration and growth across the team and partners. The role requires substantial knowledge and expertise in a complex field, master level conceptual expertise and knowledge in own area of specialty, and fluency in multiple programming languages. The candidate should be able to work autonomously as a senior/lead on a diverse range of tasks, coach and educate others, and manage and direct activities related to analysis, design and support of business information management solutions. The ideal candidate will have an undergraduate degree or technical certificate, 7+ years of relevant experience from a business administration, statistical, mathematical, scientific or financial background, and advanced knowledge of various data sources, tools and technologies used in preparing summaries and reports. Analytical and problem solving skills are required to interpret data and draw conclusions. The candidate should also have knowledge of current and emerging competitor and market trends, skill in using analytical software tools, data analysis methods and reporting techniques, and ability to communicate effectively in both oral and written form. The candidate should be skilled in mentoring/coaching others, using computer applications including MS Office, Alteryx, Tableau and SQL, and working collaboratively in a fast-paced environment. The candidate will be responsible for analyzing and understanding business and data requirements to develop complete business solutions, including data models and business rules, data life-cycle management, governance, lineage, metadata and reporting elements. The candidate will apply automation and innovation on data platforms and on-going on any new development projects/initiatives aligned to business or organizational strategies. The candidate will design and implement complex business data information management frameworks to provide a solution that meets business requirements. The candidate will collaborate with technology and business partners to resolve issues and ensure requirements and established SLAs, work closely with various technology/project teams to understand business data and provide analysis and requirements to ensure the data design/development initiatives are in line with the planned design and standards, and work with other various partners/stakeholders to ensure project success. The candidate will develop business requirements by researching/analyzing and documenting business data requirements, provide expert guidance within projects and other various change initiatives to support data impact assessments and data risk mitigation, implement processes aligned to data information management standards and ensure data quality and requirements are developed, and develop and maintain knowledge of data available from upstream sources and data within various platforms. The candidate will identify critical data/critical data elements to support Business Segment data governance and/or data management frameworks/programs, perform data profiling using TD tooling and ad hoc system query languages to validate data analysis, and provide support throughout data lifecycle to resolve data issues and support user community by helping users interpret the data. The candidate will lead the investigation of root causes for data issues and ensure data issues are resolved, identify and/or define knowledge transfer and data expertise activities to support business teams using the information management solutions, and adhere to enterprise frameworks or methodologies that relate to data activities for business area. The candidate will ensure business operations follow applicable internal and external requirements, participate in cross-functional/enterprise/initiatives as a subject matter expert helping to identify risk/provide guidance for complex situations, conduct meaningful analysis at the functional or enterprise level using results to draw conclusions, make recommendations, assess the effectiveness of programs/policies/practices, and keep abreast of emerging issues, trends, and evolving regulatory requirements and assess potential impacts. The candidate will maintain a culture of risk management and control, supported by effective processes in alignment with risk appetite, participate fully as a member of the team, support a positive work environment that promotes service to the business, quality, innovation and teamwork and ensure timely communication of issues/points of interest, provide industry knowledge for own area of expertise and participate in knowledge transfer within the team, and business unit, and/or cross-functional groups or committees, keep current on emerging trends/developments and grow knowledge of the business, related tools and techniques, participate in personal performance management and development activities, including cross training within own team, keep others informed and up-to-date about the status/progress of projects and/or all relevant or useful information related to day-to-day activities, contribute to team development of skills and capabilities through mentorship of others, by sharing knowledge and experiences and leveraging best practices, lead, motivate and develop relationships with internal and external business partners/stakeholders to develop productive working relationships, contribute to a fair, positive and equitable environment that supports a diverse workforce, and act as a brand ambassador for your business area/function and the bank, both internally and/or externally. The physical requirements of the role include never: 0%; occasional: 1-33%; frequent: 34-66%; continuous: 67-100%. Domestic Travel
occasional; international travel
never; performing sedentary work
continuous; performing multiple tasks
continuous; operating standard office equipment
continuous; responding quickly to sounds
occasional; sitting
continuous; standing
occasional; walking
occasional; moving safely in confined spaces
occasional; lifting/carrying (under 25 lbs.)
occasional; lifting/carrying (over 25 lbs.)
never; squatting
occasional; bending
occasional; kneeling
never; crawling
never; climbing
never; reaching overhead
never; reaching forward
occasional; pushing
never; pulling
never; twisting
never; concentrating for long periods of time
continuous; applying common sense to deal with problems involving standardized situations
continuous; reading, writing and comprehending instructions
continuous; adding, subtracting, multiplying and dividing
continuous. The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes. TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues. TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing
and so will you. Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home. Colleague Development If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD
and we're committed to helping you identify opportunities that support your goals. Training & Onboarding We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role. Interview Process We'll reach out to candidates