The Osthoff Resort
Maintenance Technician
Maintenance technicians ensure The Osthoff Resort's facilities, equipment, and amenities are well maintained, safe, and in excellent condition for our guests. This role performs general maintenance and repairs across various trades, including plumbing, electrical, carpentry, and HVAC. Maintenance technicians help maintain the resort to AAA Four Diamond brand expectations, ensuring a high level of quality and guest satisfaction. 1st or 2nd shift options available. Full-time benefit package includes medical, dental, and vision insurance, 401k plus match, vacation and PTO, resort-wide discounts, and more! Willing to train the right person! Opportunities for continued education reimbursement. Duties and Responsibilities
Perform routine maintenance and repairs in guest units, resort buildings and common areas Address plumbing, electrical, HVAC, and carpentry issues as needed, ensuring high quality workmanship Respond promptly and professionally to maintenance requests from guests and resort team members Maintain and repair swimming pools, hot tubs, saunas, and other recreational facilities to luxury standards Responsible for swimming pool and hot tub chemical testing and monitoring per state mandated guidelines Perform PM maintenance on equipment as needed Perform daily water system testing and monitoring Perform carpet cleaning and carpet equipment maintenance Perform fire system inspection and testing as needed Document work completion and parts used in work management system Using the computer system to verify room occupancy prior to performing maintenance work Report the need for spare parts or attic stock inventory Assist grounds crew when needed All other duties as assigned Qualifications
Education: High School Diploma Strong customer/ guest service skills Able to perform general maintenance activities in guest units and public areas: willing to train the right person Must possess a positive attitude as a contributor to a diverse work environment HVAC training or experience a plus! Must have or obtain after 1 year of employment: CPO Certificate for Swimming Pool Operations Strong organizational skills Ability to multitask Have a positive and motivated personality Flexible schedule including some evenings, weekends, and holidays Ability to learn quickly and accurately The Osthoff Resort's mission is to create enduring relationships with our guests and owners by providing highly personalized service and gracious hospitality in an informally elegant atmosphere. We are committed to providing competitive wages and benefits with ongoing improvements to the growth and success of The Osthoff Resort. The Osthoff Resort is an Equal Employment Opportunity Employer. At The Osthoff Resort, located in the heart of Elkhart Lake, Wisconsin, we pride ourselves on providing an unforgettable experience for our guests. Nestled along the pristine shores of the lake, our resort offers a luxurious yet inviting atmosphere with world-class accommodation, exceptional dining, and a range of leisure activities. With a focus on personalized service and creating lasting memories, The Osthoff Resort is a cherished destination for those seeking relaxation, adventure, and a true Wisconsin getaway. Join our team and be part of a dedicated, passionate group of professionals committed to delivering outstanding hospitality in one of the most beautiful locations in the state.
Maintenance technicians ensure The Osthoff Resort's facilities, equipment, and amenities are well maintained, safe, and in excellent condition for our guests. This role performs general maintenance and repairs across various trades, including plumbing, electrical, carpentry, and HVAC. Maintenance technicians help maintain the resort to AAA Four Diamond brand expectations, ensuring a high level of quality and guest satisfaction. 1st or 2nd shift options available. Full-time benefit package includes medical, dental, and vision insurance, 401k plus match, vacation and PTO, resort-wide discounts, and more! Willing to train the right person! Opportunities for continued education reimbursement. Duties and Responsibilities
Perform routine maintenance and repairs in guest units, resort buildings and common areas Address plumbing, electrical, HVAC, and carpentry issues as needed, ensuring high quality workmanship Respond promptly and professionally to maintenance requests from guests and resort team members Maintain and repair swimming pools, hot tubs, saunas, and other recreational facilities to luxury standards Responsible for swimming pool and hot tub chemical testing and monitoring per state mandated guidelines Perform PM maintenance on equipment as needed Perform daily water system testing and monitoring Perform carpet cleaning and carpet equipment maintenance Perform fire system inspection and testing as needed Document work completion and parts used in work management system Using the computer system to verify room occupancy prior to performing maintenance work Report the need for spare parts or attic stock inventory Assist grounds crew when needed All other duties as assigned Qualifications
Education: High School Diploma Strong customer/ guest service skills Able to perform general maintenance activities in guest units and public areas: willing to train the right person Must possess a positive attitude as a contributor to a diverse work environment HVAC training or experience a plus! Must have or obtain after 1 year of employment: CPO Certificate for Swimming Pool Operations Strong organizational skills Ability to multitask Have a positive and motivated personality Flexible schedule including some evenings, weekends, and holidays Ability to learn quickly and accurately The Osthoff Resort's mission is to create enduring relationships with our guests and owners by providing highly personalized service and gracious hospitality in an informally elegant atmosphere. We are committed to providing competitive wages and benefits with ongoing improvements to the growth and success of The Osthoff Resort. The Osthoff Resort is an Equal Employment Opportunity Employer. At The Osthoff Resort, located in the heart of Elkhart Lake, Wisconsin, we pride ourselves on providing an unforgettable experience for our guests. Nestled along the pristine shores of the lake, our resort offers a luxurious yet inviting atmosphere with world-class accommodation, exceptional dining, and a range of leisure activities. With a focus on personalized service and creating lasting memories, The Osthoff Resort is a cherished destination for those seeking relaxation, adventure, and a true Wisconsin getaway. Join our team and be part of a dedicated, passionate group of professionals committed to delivering outstanding hospitality in one of the most beautiful locations in the state.