ASPCA
Senior Director, Veterinary Services
Are you an experienced shelter veterinarian and people leader dedicated to helping animals in need? Are you eager to have a broad impact on the field of animal welfare? If so, the role of Senior Director, Veterinary Services at the ASPCA's new Recovery & Rehabilitation Center (R&R Center) in Pawling, NY might be right for you! The work done at the R&R Center exemplifies the ASPCA's "Do, Learn, Share" model, providing integrated medical and behavioral care to canine victims of animal cruelty, while contributing to organization-wide research, the results of which have far reaching implications for not only shelters, but also the field itself. What You'll Do:
The Senior Director, Veterinary Services will develop and grow the R&R Center's medical program, leading a talented team of veterinary professionals. The successful candidate is a skilled clinician and strong leader who models open communication and transparency and approaches problems with curiosity, creativity, and optimism. The Senior Director, Veterinary Services values a multidisciplinary approach to whole animal rehabilitation and is an enthusiastic collaborator who welcomes a variety of perspectives to achieve optimal results. The Senior Director, Veterinary Services reports directly to the Vice President, Recovery & Rehabilitation Services and directly oversees three veterinarians and a Manager, Veterinary Services Staff. Indirect reports include four Licensed Veterinary Technicians, four Veterinary Assistants and one Manager, Medical Support. Where & When You'll Work:
We are excited to welcome the ideal candidate to our team as soon as possible. As of May 2025, this will be an in-person position at the R&R Center in Pawling, NY and will require you live within a commuting distance to Pawling, NY within six months of hire. Ability and willingness to travel up to 10% annually, as needed. Compensation
Starting pay for the successful applicant will depend on a variety of factors, including but not limited to education, training, experience, location, business needs, internal equity, market demands or budgeted amount for the role. The target hiring range is for new hire offers only, and staff compensation may increase beyond the maximum hiring range based on performance over time. The maximum of the hiring range is reserved for candidates with the highest qualifications and relevant experience. The expected hiring salary range for this role is set forth below and may be modified in the future. The target hiring range for this role is $198,000 - $210,000 annually. This position is eligible for a signing bonus and relocation stipend. Benefits
At the ASPCA, you don't have to choose between your passion and making a living. Our comprehensive benefits package helps ensure you can live a rewarding life at work and at home. Our benefits include, but are not limited to: Affordable health coverage, including medical, employer-paid dental, and optional vision coverage. Flexible time off that includes vacation time, sick and bereavement time, paid parental leave, 10 company paid holidays, and paid personal time off that allows you even more flexibility to observe the days that mean the most to you. Competitive financial incentives and retirement savings including a 401(k) plan with generous employer contributions - we match dollar for dollar up to 4% and provide an additional 4% contribution toward your future each year. Robust professional development opportunities including classes, on-the-job training, coaching and mentorship with industry-leading peers, internal mobility, opportunities to support in the field, and so much more. We are also a qualified employer for the Public Service Loan Forgiveness program. Responsibilities:
Responsibilities include but are not limited to: Planning and Strategy
Lead all aspects of building the R&R Center's veterinary services program, making high-level decisions regarding the veterinary team's policies, operations, and strategic resource allocation Share responsibility for the creation and oversight of the R&R Center's SOP package, working alongside fellow Senior Directors to delegate writing, review, and revision of all SOPs on an annual basis, and ensuring compliance with relevant regulatory requirements Work with fellow R&R Center leaders to develop a robust onboarding package for all new hires, updating and revising as the need arises Stay abreast of shelter medicine best practices and trends, applying new knowledge to R&R Center's practices when appropriate Promote a culture of innovation by encouraging new ideas, processes, and technologies that enhance organizational effectiveness Gather and analyze data to assess the performance and outcomes of programs and processes, using results to recommend changes and achieve better results Proactively seek opportunities for program growth and serve as a champion for improvement Attend meetings with internal and external stakeholders, providing program-specific input to inform strategic decisions Strategically and responsibly steward ASPCA financial resources People and Program Management
Guide the team in understanding how their work connects to the mission, vision, values, and priorities of the ASPCA, and to the broader field of Animal Welfare Create opportunities for cross-team communication, building connections between R&R Center staff and ASPCA staff in different facilities and in different departments, cultivating and modeling respect and consideration for subject matter experts from other fields Establish and maintain a healthy team culture, successfully leading the team through adversity, modeling excellent emotional regulation and resilience, and raising awareness organizational resources to prevent/address compassion fatigue, burnout, and trauma Model healthy work-life boundaries, establishing expectations for professionalism and for recovery time away from work and work adjacent activities Directly and immediately address conflict and concerns as they arise, ensuring difficult conversations are welcomed, timely, respectful, and productive Oversee the performance of the entire veterinary services team, clearly articulating expectations and goals, and evaluating outcomes to ensure alignment with organizational objectives Supervise direct reports, conducting regular one-on-one check-ins, setting clear and achievable goals, and monitoring performance to ensure consistent use sound judgement Coach direct reports through management challenges, facilitating a culture of accountability in which all team members are provided with ample and effective feedback Take ultimate responsibility for the Veterinary Services team's mastery of low-stress handling, and adherence to standard operating procedures, protocols, and regulatory requirements Collaborate with fellow R&R Center leaders on workforce planning, recruiting and hiring, training and development, and employee recognition, collaborating with appropriate subject matter experts form the ASPCA's larger team, and implementing creative and equitable programs in support of employee satisfaction and engagement Clinical Veterinary Care
Oversee the veterinary assessment and treatment of animals in the R&R Center's care Provide timely, high quality veterinary care, including surgery and dentistry, in accordance with ASPCA protocols and shelter medicine principles and best practices Collaborate with other veterinarians and/or medical staff to ensure continuity of care for animals transferring to and from the R&R Center and to ensure the appropriate care is provided at specialty and emergency veterinary clinics Conduct daily rounds, collecting medical observations to inform treatment plans, the day's priorities, and sharing observations and updates across teams in the appropriate meetings Perform clinical forensic exams, as needed, assisting in evidence collection and carefully documenting all examinations according to protocol Perform humane euthanasia, as appropriate, following relevant prior-authorization protocols for public owned animals and notification protocols for ASPCA owned animals Maintain chain of custody, following protocols for transfer and disposition of forensic evidence Complete reports for law enforcement, and testify as an expert witness, as needed Complete certificates of veterinary inspection, as appropriate, for transfer of animals between facilities and/or placement of animals released from care Maintain DEA licensure and oversee use of controlled substances for R&R Center operations Obtain relevant continuing education as required by the ASPCA and the state licensing board Education and Work
Are you an experienced shelter veterinarian and people leader dedicated to helping animals in need? Are you eager to have a broad impact on the field of animal welfare? If so, the role of Senior Director, Veterinary Services at the ASPCA's new Recovery & Rehabilitation Center (R&R Center) in Pawling, NY might be right for you! The work done at the R&R Center exemplifies the ASPCA's "Do, Learn, Share" model, providing integrated medical and behavioral care to canine victims of animal cruelty, while contributing to organization-wide research, the results of which have far reaching implications for not only shelters, but also the field itself. What You'll Do:
The Senior Director, Veterinary Services will develop and grow the R&R Center's medical program, leading a talented team of veterinary professionals. The successful candidate is a skilled clinician and strong leader who models open communication and transparency and approaches problems with curiosity, creativity, and optimism. The Senior Director, Veterinary Services values a multidisciplinary approach to whole animal rehabilitation and is an enthusiastic collaborator who welcomes a variety of perspectives to achieve optimal results. The Senior Director, Veterinary Services reports directly to the Vice President, Recovery & Rehabilitation Services and directly oversees three veterinarians and a Manager, Veterinary Services Staff. Indirect reports include four Licensed Veterinary Technicians, four Veterinary Assistants and one Manager, Medical Support. Where & When You'll Work:
We are excited to welcome the ideal candidate to our team as soon as possible. As of May 2025, this will be an in-person position at the R&R Center in Pawling, NY and will require you live within a commuting distance to Pawling, NY within six months of hire. Ability and willingness to travel up to 10% annually, as needed. Compensation
Starting pay for the successful applicant will depend on a variety of factors, including but not limited to education, training, experience, location, business needs, internal equity, market demands or budgeted amount for the role. The target hiring range is for new hire offers only, and staff compensation may increase beyond the maximum hiring range based on performance over time. The maximum of the hiring range is reserved for candidates with the highest qualifications and relevant experience. The expected hiring salary range for this role is set forth below and may be modified in the future. The target hiring range for this role is $198,000 - $210,000 annually. This position is eligible for a signing bonus and relocation stipend. Benefits
At the ASPCA, you don't have to choose between your passion and making a living. Our comprehensive benefits package helps ensure you can live a rewarding life at work and at home. Our benefits include, but are not limited to: Affordable health coverage, including medical, employer-paid dental, and optional vision coverage. Flexible time off that includes vacation time, sick and bereavement time, paid parental leave, 10 company paid holidays, and paid personal time off that allows you even more flexibility to observe the days that mean the most to you. Competitive financial incentives and retirement savings including a 401(k) plan with generous employer contributions - we match dollar for dollar up to 4% and provide an additional 4% contribution toward your future each year. Robust professional development opportunities including classes, on-the-job training, coaching and mentorship with industry-leading peers, internal mobility, opportunities to support in the field, and so much more. We are also a qualified employer for the Public Service Loan Forgiveness program. Responsibilities:
Responsibilities include but are not limited to: Planning and Strategy
Lead all aspects of building the R&R Center's veterinary services program, making high-level decisions regarding the veterinary team's policies, operations, and strategic resource allocation Share responsibility for the creation and oversight of the R&R Center's SOP package, working alongside fellow Senior Directors to delegate writing, review, and revision of all SOPs on an annual basis, and ensuring compliance with relevant regulatory requirements Work with fellow R&R Center leaders to develop a robust onboarding package for all new hires, updating and revising as the need arises Stay abreast of shelter medicine best practices and trends, applying new knowledge to R&R Center's practices when appropriate Promote a culture of innovation by encouraging new ideas, processes, and technologies that enhance organizational effectiveness Gather and analyze data to assess the performance and outcomes of programs and processes, using results to recommend changes and achieve better results Proactively seek opportunities for program growth and serve as a champion for improvement Attend meetings with internal and external stakeholders, providing program-specific input to inform strategic decisions Strategically and responsibly steward ASPCA financial resources People and Program Management
Guide the team in understanding how their work connects to the mission, vision, values, and priorities of the ASPCA, and to the broader field of Animal Welfare Create opportunities for cross-team communication, building connections between R&R Center staff and ASPCA staff in different facilities and in different departments, cultivating and modeling respect and consideration for subject matter experts from other fields Establish and maintain a healthy team culture, successfully leading the team through adversity, modeling excellent emotional regulation and resilience, and raising awareness organizational resources to prevent/address compassion fatigue, burnout, and trauma Model healthy work-life boundaries, establishing expectations for professionalism and for recovery time away from work and work adjacent activities Directly and immediately address conflict and concerns as they arise, ensuring difficult conversations are welcomed, timely, respectful, and productive Oversee the performance of the entire veterinary services team, clearly articulating expectations and goals, and evaluating outcomes to ensure alignment with organizational objectives Supervise direct reports, conducting regular one-on-one check-ins, setting clear and achievable goals, and monitoring performance to ensure consistent use sound judgement Coach direct reports through management challenges, facilitating a culture of accountability in which all team members are provided with ample and effective feedback Take ultimate responsibility for the Veterinary Services team's mastery of low-stress handling, and adherence to standard operating procedures, protocols, and regulatory requirements Collaborate with fellow R&R Center leaders on workforce planning, recruiting and hiring, training and development, and employee recognition, collaborating with appropriate subject matter experts form the ASPCA's larger team, and implementing creative and equitable programs in support of employee satisfaction and engagement Clinical Veterinary Care
Oversee the veterinary assessment and treatment of animals in the R&R Center's care Provide timely, high quality veterinary care, including surgery and dentistry, in accordance with ASPCA protocols and shelter medicine principles and best practices Collaborate with other veterinarians and/or medical staff to ensure continuity of care for animals transferring to and from the R&R Center and to ensure the appropriate care is provided at specialty and emergency veterinary clinics Conduct daily rounds, collecting medical observations to inform treatment plans, the day's priorities, and sharing observations and updates across teams in the appropriate meetings Perform clinical forensic exams, as needed, assisting in evidence collection and carefully documenting all examinations according to protocol Perform humane euthanasia, as appropriate, following relevant prior-authorization protocols for public owned animals and notification protocols for ASPCA owned animals Maintain chain of custody, following protocols for transfer and disposition of forensic evidence Complete reports for law enforcement, and testify as an expert witness, as needed Complete certificates of veterinary inspection, as appropriate, for transfer of animals between facilities and/or placement of animals released from care Maintain DEA licensure and oversee use of controlled substances for R&R Center operations Obtain relevant continuing education as required by the ASPCA and the state licensing board Education and Work