NY Staffing
Partner Specialist - Acer & Chrome Solutions
NY Staffing, Somerset, New Jersey, United States, 08873
Partner Specialist
Since 1989, SHI International Corp. has helped organizations change the world through technology. We've grown every year since, and today we're proud to be a $15 billion global provider of IT solutions and services. Over 17,000 organizations worldwide rely on SHI's concierge approach to help them solve what's next. But the heartbeat of SHI is our employees
all 6,000 of them. If you join our team, you'll enjoy: Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S. Continuous professional growth and leadership opportunities. Health, wellness, and financial benefits to offer peace of mind to you and your family. World-class facilities and the technology you need to thrive
in our offices or yours. Job Summary
A Partner Specialist's primary focus is to understand and articulate technology by working closely with our company's strategic partners to assist Sales to support our customer's technology needs. This position offers exposure to marketing, partner relations, project management, sales, and sales support. The Partner Specialist will be a resource for SHI's sales force, ensuring that customers receive the best solution to meet their needs. They will be experts on all products, programs, and marketing initiatives tied to SHI's OEM Cabling and Accessories partners and will work extensively with sales to assist in closing opportunities. Role Description
Act as a primary subject-matter expert for product, sales, and program information Work to build awareness of partners' programs by creating marketing content and delivering training within the sales organization Promote and evangelize the Partner within the company by being a brand ambassador Create and maintain content on internal team sites Manage and process Partner Deal Registration and/or other strategic pricing programs Facilitate deal registration process for supported OEM partner(s) Create and manage an opportunity pipeline using CRM and Excel Create & maintain sales-facing and customer-facing training decks and presentations Proactively work to develop and foster relationships between Partner(s) and Sellers by acting as the liaison and offering to make introductions and host conference calls Work with Sales to deliver customer calls, roadmaps, and presentations Advise Sales Representatives of partner best practices and industry trends by continually learning about the company's partners and the IT industry Obtain and maintain necessary sales certifications as required by the company and Partner(s) Assist with RFP Responses by making product recommendations, developing a strategic pricing strategy, and assisting with sourcing Manage and resolve post-sales requests and escalations, like exception returns on defective products Provide excellent support to both customers and the SHI sales organization Represent SHI at Industry or Partner events Behaviors and Competencies
Communication: Can effectively communicate complex ideas and information, and can adapt communication style to the audience. Multi-Tasking: Can identify opportunities for task optimization, propose solutions, and manage multiple tasks without explicit instructions. Analytical Thinking: Can apply critical thinking to analyze data, identify patterns, and make basic inferences. Prioritization: Can identify critical tasks, arrange them based on importance, and execute without explicit instructions. Teamwork: Can work effectively in a team, contributing ideas and effort, and respecting the contributions of others. Interpersonal Skills: Can communicate effectively, build relationships, and resolve conflicts with others in moderate situations. Creativity: Can demonstrate creativity in problem-solving, considering multiple perspectives and exploring diverse options. Presenting: Can prepare and deliver presentations, addressing key points and responding to questions with clarity. Problem-Solving: Can identify problems, propose solutions, and take action to resolve them without explicit instructions. Initiative: Can identify opportunities for improvement, propose solutions, and take action without explicit instructions. Time Management: Can generally use time effectively and is working towards improving task prioritization and deadline management. Adaptability: Can adjust to changes in the work environment, manage multiple tasks, and effectively handle uncertainty. Relationship Building: Can identify opportunities for collaboration, propose strategies for effective communication, and build relationships without explicit instructions. Skill Level Requirements
The ability to effectively utilize applications like Word, Excel, PowerPoint, and Outlook to enhance productivity and perform various tasks efficiently - Basic Proficiency in utilizing Customer Relationship Management (CRM) software to manage and analyze customer interactions and data throughout the customer lifecycle, improving customer service, retention, and sales growth - Basic The ability to cultivate and maintain effective relationships with business partners, ensuring collaborative success and strategic alignment - Basic Other Requirements
Completed Bachelor's Degree required 1-3 years of experience in a similar role Experience selling or supporting cabling and accessories Familiarity with sales support tools such as AX, SalesCenter, CRM, Power BI, BI Reporting, Excel, Teams, etc. Ability to travel up to 10% Ability to work flexible hours Willingness to obtain and maintain Partners' Certifications during employment The estimated annual pay range for this position is $45,000 - $80,000 which includes a base salary and bonus. The compensation for this position is dependent on job-related knowledge, skills, experience, and market location and, therefore, will vary from individual to individual. Benefits may include, but are not limited to, medical, vision, dental, 401K, and flexible spending. Equal Employment Opportunity
M/F/Disability/Protected Veteran Status
Since 1989, SHI International Corp. has helped organizations change the world through technology. We've grown every year since, and today we're proud to be a $15 billion global provider of IT solutions and services. Over 17,000 organizations worldwide rely on SHI's concierge approach to help them solve what's next. But the heartbeat of SHI is our employees
all 6,000 of them. If you join our team, you'll enjoy: Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S. Continuous professional growth and leadership opportunities. Health, wellness, and financial benefits to offer peace of mind to you and your family. World-class facilities and the technology you need to thrive
in our offices or yours. Job Summary
A Partner Specialist's primary focus is to understand and articulate technology by working closely with our company's strategic partners to assist Sales to support our customer's technology needs. This position offers exposure to marketing, partner relations, project management, sales, and sales support. The Partner Specialist will be a resource for SHI's sales force, ensuring that customers receive the best solution to meet their needs. They will be experts on all products, programs, and marketing initiatives tied to SHI's OEM Cabling and Accessories partners and will work extensively with sales to assist in closing opportunities. Role Description
Act as a primary subject-matter expert for product, sales, and program information Work to build awareness of partners' programs by creating marketing content and delivering training within the sales organization Promote and evangelize the Partner within the company by being a brand ambassador Create and maintain content on internal team sites Manage and process Partner Deal Registration and/or other strategic pricing programs Facilitate deal registration process for supported OEM partner(s) Create and manage an opportunity pipeline using CRM and Excel Create & maintain sales-facing and customer-facing training decks and presentations Proactively work to develop and foster relationships between Partner(s) and Sellers by acting as the liaison and offering to make introductions and host conference calls Work with Sales to deliver customer calls, roadmaps, and presentations Advise Sales Representatives of partner best practices and industry trends by continually learning about the company's partners and the IT industry Obtain and maintain necessary sales certifications as required by the company and Partner(s) Assist with RFP Responses by making product recommendations, developing a strategic pricing strategy, and assisting with sourcing Manage and resolve post-sales requests and escalations, like exception returns on defective products Provide excellent support to both customers and the SHI sales organization Represent SHI at Industry or Partner events Behaviors and Competencies
Communication: Can effectively communicate complex ideas and information, and can adapt communication style to the audience. Multi-Tasking: Can identify opportunities for task optimization, propose solutions, and manage multiple tasks without explicit instructions. Analytical Thinking: Can apply critical thinking to analyze data, identify patterns, and make basic inferences. Prioritization: Can identify critical tasks, arrange them based on importance, and execute without explicit instructions. Teamwork: Can work effectively in a team, contributing ideas and effort, and respecting the contributions of others. Interpersonal Skills: Can communicate effectively, build relationships, and resolve conflicts with others in moderate situations. Creativity: Can demonstrate creativity in problem-solving, considering multiple perspectives and exploring diverse options. Presenting: Can prepare and deliver presentations, addressing key points and responding to questions with clarity. Problem-Solving: Can identify problems, propose solutions, and take action to resolve them without explicit instructions. Initiative: Can identify opportunities for improvement, propose solutions, and take action without explicit instructions. Time Management: Can generally use time effectively and is working towards improving task prioritization and deadline management. Adaptability: Can adjust to changes in the work environment, manage multiple tasks, and effectively handle uncertainty. Relationship Building: Can identify opportunities for collaboration, propose strategies for effective communication, and build relationships without explicit instructions. Skill Level Requirements
The ability to effectively utilize applications like Word, Excel, PowerPoint, and Outlook to enhance productivity and perform various tasks efficiently - Basic Proficiency in utilizing Customer Relationship Management (CRM) software to manage and analyze customer interactions and data throughout the customer lifecycle, improving customer service, retention, and sales growth - Basic The ability to cultivate and maintain effective relationships with business partners, ensuring collaborative success and strategic alignment - Basic Other Requirements
Completed Bachelor's Degree required 1-3 years of experience in a similar role Experience selling or supporting cabling and accessories Familiarity with sales support tools such as AX, SalesCenter, CRM, Power BI, BI Reporting, Excel, Teams, etc. Ability to travel up to 10% Ability to work flexible hours Willingness to obtain and maintain Partners' Certifications during employment The estimated annual pay range for this position is $45,000 - $80,000 which includes a base salary and bonus. The compensation for this position is dependent on job-related knowledge, skills, experience, and market location and, therefore, will vary from individual to individual. Benefits may include, but are not limited to, medical, vision, dental, 401K, and flexible spending. Equal Employment Opportunity
M/F/Disability/Protected Veteran Status