Clear Channel Outdoor Hldgs.
Client Solutions Program Mgr, RADAR Data Products
Clear Channel Outdoor Hldgs., Los Angeles, California, United States, 90189
Client Solutions Program Manager
Clear Channel Outdoor has developed an industry-leading platform (RADAR) that provides data-driven audience insights and measurement for out-of-home (OOH) campaigns. We seek a versatile and technically savvy Client Solutions Program Manager to join the data products and research team. This role focuses on aligning client advertising challenges with the developing capabilities from the RADAR Data Analytics Suite and owning the data strategy for internal and external stakeholders from start to finish. The ideal candidate will bring a combination of technical expertise, program management experience, and customer-focused problem-solving. Job Responsibilities: Partner with clients and internal sales teams to understand advertising challenges and translate them into actionable solutions. Serve as a subject matter expert for advanced and developing data solutions from the RADAR data platform. Own programs from start to finish for RADAR data solutions. Become the expert on new capabilities and help establish and design operational procedures. Manage competing priorities and effectively balance short-term deliverables with long-term strategic initiatives. Gain a deep understanding of RADAR's data architecture and attribution methodologies. Use SQL and other tools to extract and analyze data for custom requests. Partner with product and engineering teams to surface technical challenges. Educate sales and client teams on RADAR capabilities. Job Qualifications: Education and Certifications: Bachelor's degree in business or related field preferred, or equivalent combination. Work Experience: Minimum two (2) years of experience in a customer success or client-facing role working with data or advertising technology. Experience with data analysis, SQL querying and executive dashboard design. Experience with location, audience, conversion, or identity data with media and technology platforms. Skills: Understanding of the principles of ad serving, analytics, programmatic, RTB / DSPs / SSPs / DMPs, CDPs, MDMs. Understanding of sales engineering concepts and the ability to bridge the gap between product and client needs. Strong technical acumen, and well-versed in JIRA, SalesForce, and Microsoft applications. Exceptional communication and presentation skills, tailored for both technical and non-technical audiences. Understanding of AI tools like ChatGPT, Claude, and Perplexity. Competencies: Adaptability: Adapting in order to work effectively in ambiguous or changing situations, and with diverse individuals and groups. Business Perspective: Using an understanding of business issues, processes and outcomes to enhance business performance. Collaborating with Others: Working together with others in a cooperative and supportive manner to achieve shared goals. Presentation: Preparing and delivering presentations in a variety of formal and informal settings. Problem Solving: Identifying problems and the solutions to them. Physical Demands: Ability to sit and/or stand at a desk for a minimum of 8 hours a day and complete tasks requiring repetitive use of hands. Must have the ability to see written documents, computer screens and to adjust focus. This job is performed in a temperature-controlled office environment. Other Requirements: 10-15% of time will be traveling to client meetings and industry events. The Targeted Salary Range for this California position is $75,000 to $90,000 annually. Bonus Eligible. Comprehensive Benefits package offerings, which includes: Multiple Medical, Dental, and Vision Plans to choose from Medicare Assistance Health Care Spending Accounts (HSA and FSA Options) Dependent Care Flexible Spending Account Optional Short Term and Long Term Disability Plans Company Paid Employee Life and AD&D Insurance Supplemental Life and AD&D Insurance (Employee/Spouse/Child) Voluntary Benefits: Critical Illness, Accident, Identity Theft Protection, Legal Assistance, and Pet Insurance Pre-Tax Commuter Spending Account Employee Assistance Program (EAP), Including access to the Calm app 401(k) Savings Plan with company match Paid Time Off (Accrued Vacation and Sick Plans) Discounted Gym Memberships Professional Development Opportunities Employee Resource Groups Location Torrance, CA: 19320 Harborgate Way, 90501 Position Type Regular The Company is an equal opportunity employer and will not tolerate discrimination in employment on the basis of race, color, age, sex, sexual orientation, gender identity or expression, religion, disability, ethnicity, national origin, marital status, protected veteran status, genetic information, or any other legally protected classification or status.
Clear Channel Outdoor has developed an industry-leading platform (RADAR) that provides data-driven audience insights and measurement for out-of-home (OOH) campaigns. We seek a versatile and technically savvy Client Solutions Program Manager to join the data products and research team. This role focuses on aligning client advertising challenges with the developing capabilities from the RADAR Data Analytics Suite and owning the data strategy for internal and external stakeholders from start to finish. The ideal candidate will bring a combination of technical expertise, program management experience, and customer-focused problem-solving. Job Responsibilities: Partner with clients and internal sales teams to understand advertising challenges and translate them into actionable solutions. Serve as a subject matter expert for advanced and developing data solutions from the RADAR data platform. Own programs from start to finish for RADAR data solutions. Become the expert on new capabilities and help establish and design operational procedures. Manage competing priorities and effectively balance short-term deliverables with long-term strategic initiatives. Gain a deep understanding of RADAR's data architecture and attribution methodologies. Use SQL and other tools to extract and analyze data for custom requests. Partner with product and engineering teams to surface technical challenges. Educate sales and client teams on RADAR capabilities. Job Qualifications: Education and Certifications: Bachelor's degree in business or related field preferred, or equivalent combination. Work Experience: Minimum two (2) years of experience in a customer success or client-facing role working with data or advertising technology. Experience with data analysis, SQL querying and executive dashboard design. Experience with location, audience, conversion, or identity data with media and technology platforms. Skills: Understanding of the principles of ad serving, analytics, programmatic, RTB / DSPs / SSPs / DMPs, CDPs, MDMs. Understanding of sales engineering concepts and the ability to bridge the gap between product and client needs. Strong technical acumen, and well-versed in JIRA, SalesForce, and Microsoft applications. Exceptional communication and presentation skills, tailored for both technical and non-technical audiences. Understanding of AI tools like ChatGPT, Claude, and Perplexity. Competencies: Adaptability: Adapting in order to work effectively in ambiguous or changing situations, and with diverse individuals and groups. Business Perspective: Using an understanding of business issues, processes and outcomes to enhance business performance. Collaborating with Others: Working together with others in a cooperative and supportive manner to achieve shared goals. Presentation: Preparing and delivering presentations in a variety of formal and informal settings. Problem Solving: Identifying problems and the solutions to them. Physical Demands: Ability to sit and/or stand at a desk for a minimum of 8 hours a day and complete tasks requiring repetitive use of hands. Must have the ability to see written documents, computer screens and to adjust focus. This job is performed in a temperature-controlled office environment. Other Requirements: 10-15% of time will be traveling to client meetings and industry events. The Targeted Salary Range for this California position is $75,000 to $90,000 annually. Bonus Eligible. Comprehensive Benefits package offerings, which includes: Multiple Medical, Dental, and Vision Plans to choose from Medicare Assistance Health Care Spending Accounts (HSA and FSA Options) Dependent Care Flexible Spending Account Optional Short Term and Long Term Disability Plans Company Paid Employee Life and AD&D Insurance Supplemental Life and AD&D Insurance (Employee/Spouse/Child) Voluntary Benefits: Critical Illness, Accident, Identity Theft Protection, Legal Assistance, and Pet Insurance Pre-Tax Commuter Spending Account Employee Assistance Program (EAP), Including access to the Calm app 401(k) Savings Plan with company match Paid Time Off (Accrued Vacation and Sick Plans) Discounted Gym Memberships Professional Development Opportunities Employee Resource Groups Location Torrance, CA: 19320 Harborgate Way, 90501 Position Type Regular The Company is an equal opportunity employer and will not tolerate discrimination in employment on the basis of race, color, age, sex, sexual orientation, gender identity or expression, religion, disability, ethnicity, national origin, marital status, protected veteran status, genetic information, or any other legally protected classification or status.