Clearance Jobs
Top Secret/Sci It - Hardware
Responsible for installing, configuring, maintaining, and troubleshooting database backups Troubleshoot and diagnose technical issues related to NetApp and Commvault systems Develop and maintain technical documentation, including troubleshooting guides, best practices, and standard operating procedures Mentor and train other support engineers in the team, sharing knowledge and best practices Stay current with the latest NetApp technologies, best practices, and certifications Participate in on-call rotation to provide 24/7 support for critical issues Ensure all storage devices are security compliant Contribute to monitoring of team metrics and KPIs, ensuring the health and success of the service Collaborate with other cross-functional teams in both engineering and security Required Skills: Proven experience troubleshooting and resolving complex technical and performance issues in storage environments Windows and UNIX knowledge HS or GED AND 20 years experience Bachelors AND 15 years experience Desired Skills: Demonstrate an understanding of technology as it pertains to infrastructure and applications and be able to provide design recommendations Familiarity with automation and scripting (e.g., PowerShell, Python) Knowledge of NetApp ONTAP hardware, software, and associated features (e.g., Snapshot, SnapVault, FlexClone, SnapMirror, FlexVol, Fabric Pool, and Object Storage) Knowledge of the NetApp storage grid Knowledge of virtualization platforms (e.g., VMware) and their integration with storage systems NetApp OnTap Proficiency in NAS protocols, including NFS and SMB Proven track record in designing and managing enterprise storage environments Group ID: 10119960
Responsible for installing, configuring, maintaining, and troubleshooting database backups Troubleshoot and diagnose technical issues related to NetApp and Commvault systems Develop and maintain technical documentation, including troubleshooting guides, best practices, and standard operating procedures Mentor and train other support engineers in the team, sharing knowledge and best practices Stay current with the latest NetApp technologies, best practices, and certifications Participate in on-call rotation to provide 24/7 support for critical issues Ensure all storage devices are security compliant Contribute to monitoring of team metrics and KPIs, ensuring the health and success of the service Collaborate with other cross-functional teams in both engineering and security Required Skills: Proven experience troubleshooting and resolving complex technical and performance issues in storage environments Windows and UNIX knowledge HS or GED AND 20 years experience Bachelors AND 15 years experience Desired Skills: Demonstrate an understanding of technology as it pertains to infrastructure and applications and be able to provide design recommendations Familiarity with automation and scripting (e.g., PowerShell, Python) Knowledge of NetApp ONTAP hardware, software, and associated features (e.g., Snapshot, SnapVault, FlexClone, SnapMirror, FlexVol, Fabric Pool, and Object Storage) Knowledge of the NetApp storage grid Knowledge of virtualization platforms (e.g., VMware) and their integration with storage systems NetApp OnTap Proficiency in NAS protocols, including NFS and SMB Proven track record in designing and managing enterprise storage environments Group ID: 10119960