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Hendrick Medical Center

Patient Access Coordinator - Call Center

Hendrick Medical Center, Houston, Texas, United States, 77069

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Patient Access Coordinator

The Patient Access Coordinator is responsible for assisting the Access Manager with daily operations of the Access Center. Operations include; but not limited to: Insurance Verification; Scheduling; Authorizations; Referrals; Orders to Schedule; and Call Center functions. Job Requirements

Minimum Education: High school or equivalent Minimum Work Experience: 1 year Required Licenses/Certifications: None specified Required Skills; Knowledge; and Abilities Ability to carry out obligations and duties of position Deals effectively with hospital personnel & duties of position Demonstrated interpersonal skills Demonstrated understanding of management issues Effectively directs and/or supervises personnel as appropriate Excellent human relations and oral/written communication skills Experience in hospital or nursing home administration Maintains professional appearance and decorum at all times Management experience in patient/resident care environment Proven managerial skills Requires ability to handle confidential information Supervisory experience Balance figures Compiles and analyze reports Compile statistics Compose letters/memorandums and pertinent policies and procedures Coordinate events and meetings Develop and compile statistical data and program indicators Establish; chair; and/or coordinate events Generate reports Input data into computer programs Proofread documents Proven written and editing skills Research information Strong statistical analysis skills Use computer packages to prepare graphics and spreadsheets to conduct analysis