Old National Bancorp
Relationship Banker
The Relationship Banker develops and cultivates long-term client relationships by providing insight, advice, and personalized financial solutions for their clients. The Relationship Banker retains and deepens existing client relationships through cross-selling, establishing new banking relationships, referring clients to product partners, educating clients on digital solutions, providing account servicing and maintenance, effectively resolving client servicing issues, and processing. Relationship Bankers are active in their communities through outreach efforts and through service with community organizations. Salary Range: $17.00/Hr. - $29.75/Hr. Final compensation will be determined by location, skills, experience, qualifications, and the career level at which the position is filled. Key Accountabilities Consults with clients/prospective clients over the lifecycle of the relationship to uncover needs, educate, and advise on product and service alternatives. Cross sells products and services and refers to business product partners. Maintains contact with client base through periodic proactive touch points. Key Competencies for Position Communication: Applies active listening skills and skillful use of questions to understand the client's situation, needs, and desired outcomes. Collaboration: Seeks, develops, and maintains trusted relationships with others to achieve business goals. Key Measures of Success/Key Deliverables Executes strategies to improve client retention. Contributes to the banking center's financial success. Acquires new Community Bank relationships. Position Levels There are two levels of Relationship Banker, depending on banking experience including client service, deposit, and lending experience. Bankers must demonstrate completion of required training programs, licensing or specialized training, and acceptable performance to goals to be considered for further advancement. Relationship Banker Demonstrates ability to handle all transactions, servicing needs, and inquiries upon completion of required training. Must achieve account opening goals, partner referrals, lending and credit card goals along with completing quality Client Financial Profiles. Qualifications and Education Requirements High School diploma or GED Equivalent Minimum one year relationship-based client consultation and/or consultative sales experience (banking industry a plus) Eligible to register with the National Mortgage Licensing System and Registry (NMLS) or currently NMLS registered. Old National is proud to be an equal opportunity employer focused on fostering an inclusive workplace and committed to hiring a workforce comprised of diverse backgrounds, cultures, and thinking styles. Our culture is firmly rooted in our core values. We are optimistic. We are collaborative. We are inclusive. We are agile. We are ethical. We are Old National Bank. Join our team.
The Relationship Banker develops and cultivates long-term client relationships by providing insight, advice, and personalized financial solutions for their clients. The Relationship Banker retains and deepens existing client relationships through cross-selling, establishing new banking relationships, referring clients to product partners, educating clients on digital solutions, providing account servicing and maintenance, effectively resolving client servicing issues, and processing. Relationship Bankers are active in their communities through outreach efforts and through service with community organizations. Salary Range: $17.00/Hr. - $29.75/Hr. Final compensation will be determined by location, skills, experience, qualifications, and the career level at which the position is filled. Key Accountabilities Consults with clients/prospective clients over the lifecycle of the relationship to uncover needs, educate, and advise on product and service alternatives. Cross sells products and services and refers to business product partners. Maintains contact with client base through periodic proactive touch points. Key Competencies for Position Communication: Applies active listening skills and skillful use of questions to understand the client's situation, needs, and desired outcomes. Collaboration: Seeks, develops, and maintains trusted relationships with others to achieve business goals. Key Measures of Success/Key Deliverables Executes strategies to improve client retention. Contributes to the banking center's financial success. Acquires new Community Bank relationships. Position Levels There are two levels of Relationship Banker, depending on banking experience including client service, deposit, and lending experience. Bankers must demonstrate completion of required training programs, licensing or specialized training, and acceptable performance to goals to be considered for further advancement. Relationship Banker Demonstrates ability to handle all transactions, servicing needs, and inquiries upon completion of required training. Must achieve account opening goals, partner referrals, lending and credit card goals along with completing quality Client Financial Profiles. Qualifications and Education Requirements High School diploma or GED Equivalent Minimum one year relationship-based client consultation and/or consultative sales experience (banking industry a plus) Eligible to register with the National Mortgage Licensing System and Registry (NMLS) or currently NMLS registered. Old National is proud to be an equal opportunity employer focused on fostering an inclusive workplace and committed to hiring a workforce comprised of diverse backgrounds, cultures, and thinking styles. Our culture is firmly rooted in our core values. We are optimistic. We are collaborative. We are inclusive. We are agile. We are ethical. We are Old National Bank. Join our team.