ASPCA
ASPCA Mobile Veterinary Services Program
Have you ever wondered what happens to cats and dogs whose owners are unable to afford veterinary care? We did. The ASPCA's Community Medicine (CM) team provides expert veterinary care to support the welfare of animals and their people through our stationary and mobile veterinary clinics, serving the most underserved communities in New York, Miami, and Los Angeles. We help pet owners overcome barriers to care, bringing quality services directly to the communities that need us most and partially or fully subsidizing the cost of basic and preventive care. CM treats people and pets with dignity and respect, assisting pet owners in making informed decisions about their pets' health and wellbeing regardless of their financial circumstances. When you come to work at the ASPCA, you join a team of over 1,000 dedicated colleagues with deep knowledge, skills, and passion for the animals we serve. Lead a fast-paced and dynamic nonprofit Mobile Veterinary Services (MVS) program. Enjoy a broad range of responsibilities: manage an engaged, high-performing team, ensure patients receive the highest-quality care and deliver outstanding client experience to maximize the MVS program's impact for the communities we serve. If you have a passion for mission-driven work, a desire to serve pets and people, and strong professional leadership experience, this may be the job for you. Starting pay for the successful applicant will depend on a variety of factors, including but not limited to education, training, experience, location, business needs, internal equity, market demands or budgeted amount for the role. The target hiring range is for new hire offers only, and staff compensation may increase beyond the maximum hiring range based on performance over time. The maximum of the hiring range is reserved for candidates with the highest qualifications and relevant experience. The expected hiring salary range for this role is set forth below and may be modified in the future. The target hiring range for this role is: The target hiring range for this role is $121,000-$129,000 for a Registered Veterinarian Technician (RVT) and is $118,000-$126,000 for a non-Registered Veterinarian Technician (non-RVT). Work/life balance: paid vacation time to relax paid sick time to heal three paid continuing education days and a CE stipend to keep your skills sharp ten paid holidays to observe plus
paid personal time off to celebrate what and when you like Terrific benefits package: medical, dental, and vision insurance pre-tax dependent care and health flexible spending accounts (FSAs) 401(k) plan with generous employer contributions beginning after one year of service employer-paid life and long-term disability insurance veterinary state license fee reimbursement and more - note that benefits are subject to change annually Room to grow: the ASPCA has robust professional development programs to help you grow as a veterinarian and a leader Support: structured mentorship from experienced veterinarians - we are one of the largest and most impactful animal welfare organizations in the world, so you will always have a strong team to lean on and cheer you on For more information on our benefits offerings, visit our website. This is typically a Monday
Friday, 8-hour schedule with flexibility to work occasionally beyond the scheduled workday, including early mornings. Work is in-person at various locations, including the logistics hub in Paramount and Mobile Clinic locations throughout the greater Los Angeles Area. Occasional flexibility in reporting to other ASPCA locations is required based on operational needs Occasional travel outside CA (5% or less) may be required Job responsibilities will include, but are not limited to: Culture & People Leadership (50%): Lead a team of managers overseeing four key functions: client experience, logistics, medicine and nursing Support a culture of respect, belonging and teamwork through regular 1:1s, recognition, supervision, developmental coaching, performance evaluation and fun Partner with the Regional Management Team to provide clear and seamless leadership for the Veterinary and Medical Managers
they will report to you (solid-line) for nonmedical job functions and take direction from the Regional Medical Director or Nursing Director (dotted line) - related to medical concerns Foster open 2-way communication with MVS team members to ensure they have timely, relevant information to excel in their work, understand the why behind decisions, feel heard and empowered to give input Provide open and honest feedback and communication to the CM Regional Management Team to execute the department's strategy and fulfill our mission Partner with the People Team to hire outstanding team members Ensure every team member receives high-quality onboarding, training and ongoing professional development opportunities to thrive in their roles and grow in their careers Be a consistent, visible presence at the Paramount logistics hub and in the field at MVS locations to answer questions, make timely operational and staffing adjustments, offer support, receive/give feedback, lend a hand, and foster understanding and commitment to ASPCA's mission Mobile Program Oversight & Administration (50%): Deliver superior client experience and patient care for every client, every animal every day; create routines and follow best practices in CM's Standard Operating Procedures to maintain smooth, consistent, top-quality operations Achieve program impact goals
ensure mobile clinics are staffed, functioning, and filled to capacity Support your team in working through day-to-day obstacles inherent in mobile programs to minimize disruption of services
e.g. unplanned absences, vehicle malfunctions - that may arise during early AM hours Problem-solve: identify root causes and course-correct to overcome obstacles Maintain a safe and healthy workplace for all staff, clients and animals: oversee safety protocols and ensure 100% compliance with all OSHA regulations and ASPCA safety guidelines, support a culture of safety and injury/incident awareness and prevention Monitor inclement weather and emergency events that may impact MVS operations; prepare and execute plans to prioritize safety Ensure Fear Free certifications are obtained by all staff and gentle animal handling is practiced consistently with animals in care to minimize fear, anxiety and stress Oversee financial & administrative health of the MVS program, including medical records entry, cash management, expenses, payroll and operational efficiency Partner with colleagues in Safety, Facilities and Legal to ensure a safe, secure and squeaky-clean environment on mobile units, Paramount Field Lot and all MVS work locations Oversee coordination of repairs and routine maintenance for CM's Los Angeles fleet of mobile veterinary clinics Work effectively with inter-agency partners
e.g. other animal welfare groups or municipal animal services agencies
to achieve ASPCA priorities in the region Oversee the development and monthly publication of the MVS schedule, prioritizing areas of greatest need Represent the ASPCA and CM's work to internal and external partners as needed
provide tours for donors, other department representatives, etc. Qualifications: Ability to manage direct reports in multiple locations Highly motivated self-starter with ability to lead a large and complex operation while remaining close to front-line operations and supporting both strategic and tactical needs Strong written and verbal communication skills; ability to synthesize information and communicate key messages Proven history of building and maintaining positive working relationships with internal and external stakeholders Excellent time management skills Flexibility to respond to shifting priorities and an ability to communicate these clearly to others Readily able to work with animals who are behaviorally and/or medically compromised, support staff in humane euthanasia situations California Veterinary Technician license a plus Must have a Commercial Driver's License, or the ability to obtain one within the first six months of hire and pass a motor vehicle history check demonstrating a safe driving history. As part of the driving requirements of this role, must also pass a Department of Transportation Medical Exam and required Drug and Alcohol Testing. Must be willing and comfortable learning to drive Mobile Clinics, which are up to 37 feet long, through city traffic (training provided by ASPCA) within the first 6 months of hire. Previous experience driving large vehicles (e.g., RVs, box trucks, or trailers) a plus, but not required Fear Free Shelter certified or obtain within
Have you ever wondered what happens to cats and dogs whose owners are unable to afford veterinary care? We did. The ASPCA's Community Medicine (CM) team provides expert veterinary care to support the welfare of animals and their people through our stationary and mobile veterinary clinics, serving the most underserved communities in New York, Miami, and Los Angeles. We help pet owners overcome barriers to care, bringing quality services directly to the communities that need us most and partially or fully subsidizing the cost of basic and preventive care. CM treats people and pets with dignity and respect, assisting pet owners in making informed decisions about their pets' health and wellbeing regardless of their financial circumstances. When you come to work at the ASPCA, you join a team of over 1,000 dedicated colleagues with deep knowledge, skills, and passion for the animals we serve. Lead a fast-paced and dynamic nonprofit Mobile Veterinary Services (MVS) program. Enjoy a broad range of responsibilities: manage an engaged, high-performing team, ensure patients receive the highest-quality care and deliver outstanding client experience to maximize the MVS program's impact for the communities we serve. If you have a passion for mission-driven work, a desire to serve pets and people, and strong professional leadership experience, this may be the job for you. Starting pay for the successful applicant will depend on a variety of factors, including but not limited to education, training, experience, location, business needs, internal equity, market demands or budgeted amount for the role. The target hiring range is for new hire offers only, and staff compensation may increase beyond the maximum hiring range based on performance over time. The maximum of the hiring range is reserved for candidates with the highest qualifications and relevant experience. The expected hiring salary range for this role is set forth below and may be modified in the future. The target hiring range for this role is: The target hiring range for this role is $121,000-$129,000 for a Registered Veterinarian Technician (RVT) and is $118,000-$126,000 for a non-Registered Veterinarian Technician (non-RVT). Work/life balance: paid vacation time to relax paid sick time to heal three paid continuing education days and a CE stipend to keep your skills sharp ten paid holidays to observe plus
paid personal time off to celebrate what and when you like Terrific benefits package: medical, dental, and vision insurance pre-tax dependent care and health flexible spending accounts (FSAs) 401(k) plan with generous employer contributions beginning after one year of service employer-paid life and long-term disability insurance veterinary state license fee reimbursement and more - note that benefits are subject to change annually Room to grow: the ASPCA has robust professional development programs to help you grow as a veterinarian and a leader Support: structured mentorship from experienced veterinarians - we are one of the largest and most impactful animal welfare organizations in the world, so you will always have a strong team to lean on and cheer you on For more information on our benefits offerings, visit our website. This is typically a Monday
Friday, 8-hour schedule with flexibility to work occasionally beyond the scheduled workday, including early mornings. Work is in-person at various locations, including the logistics hub in Paramount and Mobile Clinic locations throughout the greater Los Angeles Area. Occasional flexibility in reporting to other ASPCA locations is required based on operational needs Occasional travel outside CA (5% or less) may be required Job responsibilities will include, but are not limited to: Culture & People Leadership (50%): Lead a team of managers overseeing four key functions: client experience, logistics, medicine and nursing Support a culture of respect, belonging and teamwork through regular 1:1s, recognition, supervision, developmental coaching, performance evaluation and fun Partner with the Regional Management Team to provide clear and seamless leadership for the Veterinary and Medical Managers
they will report to you (solid-line) for nonmedical job functions and take direction from the Regional Medical Director or Nursing Director (dotted line) - related to medical concerns Foster open 2-way communication with MVS team members to ensure they have timely, relevant information to excel in their work, understand the why behind decisions, feel heard and empowered to give input Provide open and honest feedback and communication to the CM Regional Management Team to execute the department's strategy and fulfill our mission Partner with the People Team to hire outstanding team members Ensure every team member receives high-quality onboarding, training and ongoing professional development opportunities to thrive in their roles and grow in their careers Be a consistent, visible presence at the Paramount logistics hub and in the field at MVS locations to answer questions, make timely operational and staffing adjustments, offer support, receive/give feedback, lend a hand, and foster understanding and commitment to ASPCA's mission Mobile Program Oversight & Administration (50%): Deliver superior client experience and patient care for every client, every animal every day; create routines and follow best practices in CM's Standard Operating Procedures to maintain smooth, consistent, top-quality operations Achieve program impact goals
ensure mobile clinics are staffed, functioning, and filled to capacity Support your team in working through day-to-day obstacles inherent in mobile programs to minimize disruption of services
e.g. unplanned absences, vehicle malfunctions - that may arise during early AM hours Problem-solve: identify root causes and course-correct to overcome obstacles Maintain a safe and healthy workplace for all staff, clients and animals: oversee safety protocols and ensure 100% compliance with all OSHA regulations and ASPCA safety guidelines, support a culture of safety and injury/incident awareness and prevention Monitor inclement weather and emergency events that may impact MVS operations; prepare and execute plans to prioritize safety Ensure Fear Free certifications are obtained by all staff and gentle animal handling is practiced consistently with animals in care to minimize fear, anxiety and stress Oversee financial & administrative health of the MVS program, including medical records entry, cash management, expenses, payroll and operational efficiency Partner with colleagues in Safety, Facilities and Legal to ensure a safe, secure and squeaky-clean environment on mobile units, Paramount Field Lot and all MVS work locations Oversee coordination of repairs and routine maintenance for CM's Los Angeles fleet of mobile veterinary clinics Work effectively with inter-agency partners
e.g. other animal welfare groups or municipal animal services agencies
to achieve ASPCA priorities in the region Oversee the development and monthly publication of the MVS schedule, prioritizing areas of greatest need Represent the ASPCA and CM's work to internal and external partners as needed
provide tours for donors, other department representatives, etc. Qualifications: Ability to manage direct reports in multiple locations Highly motivated self-starter with ability to lead a large and complex operation while remaining close to front-line operations and supporting both strategic and tactical needs Strong written and verbal communication skills; ability to synthesize information and communicate key messages Proven history of building and maintaining positive working relationships with internal and external stakeholders Excellent time management skills Flexibility to respond to shifting priorities and an ability to communicate these clearly to others Readily able to work with animals who are behaviorally and/or medically compromised, support staff in humane euthanasia situations California Veterinary Technician license a plus Must have a Commercial Driver's License, or the ability to obtain one within the first six months of hire and pass a motor vehicle history check demonstrating a safe driving history. As part of the driving requirements of this role, must also pass a Department of Transportation Medical Exam and required Drug and Alcohol Testing. Must be willing and comfortable learning to drive Mobile Clinics, which are up to 37 feet long, through city traffic (training provided by ASPCA) within the first 6 months of hire. Previous experience driving large vehicles (e.g., RVs, box trucks, or trailers) a plus, but not required Fear Free Shelter certified or obtain within