FCP Euro
Learning Manager
FCP Euro is looking for a passionate and operationally-savvy Learning Manager based in Milford, CT to lead the charge on training and development across our high-performance fulfillment centers. From onboarding new hires to launching new locations and coaching future leaders, you'll architect the learning program that support the growth of employees and the business across multiple fulfillment channels in different locations. This role owns the full lifecycle of fulfillment learning: onboarding, role certification, cross-training, retraining, and long-term skills development. You'll also be the strategic mind behind how training programs align with operational outcomes: think faster ramp, fewer errors, safer processes, and higher throughput. This isn't just a training job. It's a chance to architect the future of fulfillment learning at a company that's redefining what fast, accurate, and reliable automotive parts delivery should look like. FCP Euro is an online automotive parts retailer headquartered in Milford, Connecticut. FCP stands for "Foreign Car Parts," and we specialize in replacement parts for European vehicles. In the past 10 years, FCP Euro has earned a spot on the Inc. 5000 fastest-growing private companies list eight times. Customer service is deeply rooted in our core values. FCP Euro is a customer and technology company, and this unique blended culture has yielded outstanding results worthy of reward and recognition. We are devoted to developing and maintaining user-friendly and accurate automotive catalogs. We have an incredible enthusiasm for what we do, and we are always looking for ways to grow, learn, and improve. Responsibilities and Duties
Lead the Fulfillment Learning Strategy: Design and scale training programs across FCs, Pickup Centers, and Retail. Own onboarding, role certification, cross-training, and ongoing development tied to safety, quality, and productivity. Build and Maintain Training Content: Standardize SOPs, job aids, and instructional materials. Ensure all content is accurate, up-to-date, and easily accessible across locations and roles. Manage and Coach Learning Coordinators: Lead a team of Learning Coordinators, setting cadence, coaching delivery quality, and supporting performance across all fulfillment locations. Monitor Training Performance: Define and track KPIs like onboarding ramp, cross-training coverage, and recertifications. Conduct audits and use feedback to continuously improve learning outcomes. Support Leadership Development: Partner with site leadership to identify high-potential talent and deliver programs that build frontline and future leader capability. Qualifications and Skills
Bachelor's degree in a relevant field (e.g., Education, Business, Industrial Engineering); advanced certifications in adult learning or CI a plus 5+ years in fulfillment, distribution, logistics, or manufacturing, with hands-on training leadership experience 3+ years managing people and leading cross-site or cross-functional initiatives Fluency in learning systems (LMS), SOP development, and hands-on coaching Excellent communication and facilitation skillscomfortable leading sessions, influencing peers, and presenting to leadership Operational fluency - you speak the language of warehousing, metrics, and standard work Willing and able to travel to both domestic fulfillment sites as needed Spanish fluency strongly preferred (especially for CT-based candidates) Benefits and Perks
Company-subsidized Medical, Dental, and Vision insurance, including a zero-premium Medical plan for employees. Company HSA contribution. 120 hours of PTO (Paid Time Off), 40 hours of Paid Sick Time, plus Company Holidays. 401k with Company deposit and match. Discounted prices on our catalog of European car parts! Compensation: This is an exempt role with a base salary range of $88,000
$110,000, with a total compensation opportunity of $96,300
$120,400 annually, depending on experience and qualifications. FCP Euro provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination or harassment of any kind on the basis of race, color, religion, sexual orientation, sex, gender identity or expression, national origin, cultural heritage, ancestry, political belief, age, marital status, family status, pregnancy, physical or mental disability, intellectual disability, learning disability, veteran status or any other characteristic protected by the law. No phone calls or agency referrals, please.
FCP Euro is looking for a passionate and operationally-savvy Learning Manager based in Milford, CT to lead the charge on training and development across our high-performance fulfillment centers. From onboarding new hires to launching new locations and coaching future leaders, you'll architect the learning program that support the growth of employees and the business across multiple fulfillment channels in different locations. This role owns the full lifecycle of fulfillment learning: onboarding, role certification, cross-training, retraining, and long-term skills development. You'll also be the strategic mind behind how training programs align with operational outcomes: think faster ramp, fewer errors, safer processes, and higher throughput. This isn't just a training job. It's a chance to architect the future of fulfillment learning at a company that's redefining what fast, accurate, and reliable automotive parts delivery should look like. FCP Euro is an online automotive parts retailer headquartered in Milford, Connecticut. FCP stands for "Foreign Car Parts," and we specialize in replacement parts for European vehicles. In the past 10 years, FCP Euro has earned a spot on the Inc. 5000 fastest-growing private companies list eight times. Customer service is deeply rooted in our core values. FCP Euro is a customer and technology company, and this unique blended culture has yielded outstanding results worthy of reward and recognition. We are devoted to developing and maintaining user-friendly and accurate automotive catalogs. We have an incredible enthusiasm for what we do, and we are always looking for ways to grow, learn, and improve. Responsibilities and Duties
Lead the Fulfillment Learning Strategy: Design and scale training programs across FCs, Pickup Centers, and Retail. Own onboarding, role certification, cross-training, and ongoing development tied to safety, quality, and productivity. Build and Maintain Training Content: Standardize SOPs, job aids, and instructional materials. Ensure all content is accurate, up-to-date, and easily accessible across locations and roles. Manage and Coach Learning Coordinators: Lead a team of Learning Coordinators, setting cadence, coaching delivery quality, and supporting performance across all fulfillment locations. Monitor Training Performance: Define and track KPIs like onboarding ramp, cross-training coverage, and recertifications. Conduct audits and use feedback to continuously improve learning outcomes. Support Leadership Development: Partner with site leadership to identify high-potential talent and deliver programs that build frontline and future leader capability. Qualifications and Skills
Bachelor's degree in a relevant field (e.g., Education, Business, Industrial Engineering); advanced certifications in adult learning or CI a plus 5+ years in fulfillment, distribution, logistics, or manufacturing, with hands-on training leadership experience 3+ years managing people and leading cross-site or cross-functional initiatives Fluency in learning systems (LMS), SOP development, and hands-on coaching Excellent communication and facilitation skillscomfortable leading sessions, influencing peers, and presenting to leadership Operational fluency - you speak the language of warehousing, metrics, and standard work Willing and able to travel to both domestic fulfillment sites as needed Spanish fluency strongly preferred (especially for CT-based candidates) Benefits and Perks
Company-subsidized Medical, Dental, and Vision insurance, including a zero-premium Medical plan for employees. Company HSA contribution. 120 hours of PTO (Paid Time Off), 40 hours of Paid Sick Time, plus Company Holidays. 401k with Company deposit and match. Discounted prices on our catalog of European car parts! Compensation: This is an exempt role with a base salary range of $88,000
$110,000, with a total compensation opportunity of $96,300
$120,400 annually, depending on experience and qualifications. FCP Euro provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination or harassment of any kind on the basis of race, color, religion, sexual orientation, sex, gender identity or expression, national origin, cultural heritage, ancestry, political belief, age, marital status, family status, pregnancy, physical or mental disability, intellectual disability, learning disability, veteran status or any other characteristic protected by the law. No phone calls or agency referrals, please.