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North Coast Seafoods

Order Processor

North Coast Seafoods, Boston, Massachusetts, United States, 02108

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Order Processor

Summary The Order Processor is responsible for reviewing orders, inputting them into our system, and then processing the orders; ensuring the shipment is fulfilled properly and delivered on-time. This position will collaborate with carriers and customers to coordinate pick-up, monitor delivery dates, keep track of inventory levels, and communicate supply needs to leadership when needed. The Order Processor supports our HRI division (Hotel, Restaurants, and Institutions) division and requires someone with strong customer service skills to service clients daily. The schedule for this position is Sunday through Thursday. This position reports to the Supervisor of Retail Order Processing. Duties And Responsibilities Review daily orders and communicate delivery info with HRI sales and floor team Input orders through company system Create shipping labels and paperwork for outbound orders Track shipments and update master list Handle issues or discrepancies with shipments or orders Service customers' requests, resolve complaints, and problem solve issues Monitor inventory counts and communicate supply issues with leadership as needed