Holman Automotive Group
Service Manager - Audi Flatirons
Holman Automotive Group, Broomfield, Colorado, United States, 80020
Service Manager Opportunity At Audi Flatirons
Audi Flatirons is looking for a dynamic Service Manager to join their team! The Service Manager is responsible for the performance of our service business, while creating an inviting atmosphere for our customers and employees. In this role, the Service Manager will plan, train, lead, and monitor the performance of service staff. You will work hand in hand with the General Manager to promote 100% customer satisfaction and revenue growth in line with targeted business and financial objectives. As a Service Manager, you will be responsible for the following: Set a clear vision and goals for the Service Department to achieve targeted performance Coach, develop, engage and motivate the team to achieve key goals and performance expectations Attract, develop and retain the very best talent for the Service Department Creating an exceptional customer experience to drive customer loyalty Analyze the business to determine shortfalls and develop action plans to improve performance Drive the business through a high-level of involvement in the day-to-day operations Evaluate the performance of automotive service staff in order to acknowledge efficient employees and guide under-performing ones Listen to client complaints and assist in addressing their issues and resolving challenges Follow up with customers to obtain feedback and ensure they are satisfied with received service What you need to be successful: 3 to 4 years of experience running an automotive service department is required High-line experience strongly preferred People oriented, earn customers and employee's loyalty with a positive and energetic personality Ability to build strong teams and lead by example Desire to recruit, coach, train and mentor service staff to exceed their goals Self-motivated, enthusiastic presence in a team environment Strong written and verbal communications skills Benefits: Highly Competitive Compensation Plan Health, Dental, Vision, Life and Disability Insurance Paid Time-off Employee vehicle purchase program Career advancement opportunities Target Compensation: $155,00 - $170,000 At Holman, we exist to provide rewarding careers and better lives for employees and their families. We hire, train, empower, and reward exceptional people. Our journey is guided by our desire to get it right every time and the acknowledgement that we have an opportunity to be better. To be better, we have to do better, and to do better we must know better. That's why we are listening, open to learning new things - about ourselves and each other. We will never stop striving for improved diversity, equity, and inclusion because we are successful together when we feel trusted and supported. It's The Holman Way. At Holman, your total compensation goes beyond your paycheck. To position you for success and provide a rewarding career and better life for you and your family, Holman is proud to offer you the benefits you deserve; including protection against illness, disability, loss of work, or preparation for retirement. Below is a brief overview of the programs available to full-time employees (programs may vary by country or worker type): Health Insurance Vision Insurance Dental Insurance Life and Disability Insurance Flexible Spending and Health Savings Accounts Employee Assistance Program 401(k) plan with Company Match Paid Time Off (PTO) Paid Holidays, Bereavement, and Jury Duty Paid Pregnancy/Parental leave Paid Military Leave Tuition Reimbursement We offer excellent benefits including health, vision, dental, life and disability insurance, and 401(k) with company match. Our time off benefits include Paid Time Off (PTO), paid holidays, bereavement, and jury duty. In addition, we offer paid pregnancy and parental leave, and supplemental paid military leave to eligible employees. We offer competitive wages that are commensurate with job-related skills, experience, relevant education or training, and geographic location, starting in the range of $97,450.00 - $141,300.00 USD annually for full time employees. The annual compensation range is comprised of base pay and bonus earnings. Equal Opportunity Employment and Accommodations: Holman provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. If you are a person with a disability needing assistance with the application process, please contact HR@Holman.com.
Audi Flatirons is looking for a dynamic Service Manager to join their team! The Service Manager is responsible for the performance of our service business, while creating an inviting atmosphere for our customers and employees. In this role, the Service Manager will plan, train, lead, and monitor the performance of service staff. You will work hand in hand with the General Manager to promote 100% customer satisfaction and revenue growth in line with targeted business and financial objectives. As a Service Manager, you will be responsible for the following: Set a clear vision and goals for the Service Department to achieve targeted performance Coach, develop, engage and motivate the team to achieve key goals and performance expectations Attract, develop and retain the very best talent for the Service Department Creating an exceptional customer experience to drive customer loyalty Analyze the business to determine shortfalls and develop action plans to improve performance Drive the business through a high-level of involvement in the day-to-day operations Evaluate the performance of automotive service staff in order to acknowledge efficient employees and guide under-performing ones Listen to client complaints and assist in addressing their issues and resolving challenges Follow up with customers to obtain feedback and ensure they are satisfied with received service What you need to be successful: 3 to 4 years of experience running an automotive service department is required High-line experience strongly preferred People oriented, earn customers and employee's loyalty with a positive and energetic personality Ability to build strong teams and lead by example Desire to recruit, coach, train and mentor service staff to exceed their goals Self-motivated, enthusiastic presence in a team environment Strong written and verbal communications skills Benefits: Highly Competitive Compensation Plan Health, Dental, Vision, Life and Disability Insurance Paid Time-off Employee vehicle purchase program Career advancement opportunities Target Compensation: $155,00 - $170,000 At Holman, we exist to provide rewarding careers and better lives for employees and their families. We hire, train, empower, and reward exceptional people. Our journey is guided by our desire to get it right every time and the acknowledgement that we have an opportunity to be better. To be better, we have to do better, and to do better we must know better. That's why we are listening, open to learning new things - about ourselves and each other. We will never stop striving for improved diversity, equity, and inclusion because we are successful together when we feel trusted and supported. It's The Holman Way. At Holman, your total compensation goes beyond your paycheck. To position you for success and provide a rewarding career and better life for you and your family, Holman is proud to offer you the benefits you deserve; including protection against illness, disability, loss of work, or preparation for retirement. Below is a brief overview of the programs available to full-time employees (programs may vary by country or worker type): Health Insurance Vision Insurance Dental Insurance Life and Disability Insurance Flexible Spending and Health Savings Accounts Employee Assistance Program 401(k) plan with Company Match Paid Time Off (PTO) Paid Holidays, Bereavement, and Jury Duty Paid Pregnancy/Parental leave Paid Military Leave Tuition Reimbursement We offer excellent benefits including health, vision, dental, life and disability insurance, and 401(k) with company match. Our time off benefits include Paid Time Off (PTO), paid holidays, bereavement, and jury duty. In addition, we offer paid pregnancy and parental leave, and supplemental paid military leave to eligible employees. We offer competitive wages that are commensurate with job-related skills, experience, relevant education or training, and geographic location, starting in the range of $97,450.00 - $141,300.00 USD annually for full time employees. The annual compensation range is comprised of base pay and bonus earnings. Equal Opportunity Employment and Accommodations: Holman provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. If you are a person with a disability needing assistance with the application process, please contact HR@Holman.com.