Burroughs
Channel Manager / Services Liaison
This Channel Manager / Services Liaison role will be calling on the financial institution segment and will lead cross-selling coordination across our group of companies with deal facilitation and Burroughs Sales team engagement. This role plays a critical part in aligning commercial strategies and integrating go-to-market initiatives across diverse business units. The Channel Manager is responsible for ensuring the market is well-versed in Burroughs' services and capabilities across North America. You will collaborate closely with Sales, Marketing, Product, and Executive Leadership to build scalable frameworks for cross-brand communication, campaign alignment, and enablementall while maintaining operational continuity and protecting brand integrity. An effective candidate in this role will uncover synergistic opportunities, streamline joint sales efforts, and ensure a unified customer experience across channels. Success in this role will directly accelerate revenue growth and deepen client engagement within our expanding ecosystem. Essential Functions/Key Responsibilities
Responsible for achieving assigned annual new sales quota. Lead and coordinate cross-sell initiatives between Burroughs and acquired entities to drive revenue and customer retention Develop and execute joint go-to-market plans that support channel growth and partner engagement Foster strong relationships with internal and external stakeholders, including strategic partners and affiliated sales teams Communicate Burroughs' value proposition clearly across business units and ensure consistent messaging Identify white space (existing customer) opportunities in product and service offerings; facilitate bundled or paired solution strategies Track and report performance metrics on cross-sell activities, pipeline progress, and channel engagement results Develop enablement materials for partner teams and sales liaisons to support outreach and conversion Ensure ongoing education and communication across teams regarding Burroughs' services, capabilities, and innovations Knowledge, Skills and Abilities
Strategic thinker with a passion for enabling teams and unlocking business synergies Comfortable navigating ambiguity and building processes in evolving environments Demonstrated success in multi-brand/channel coordination Energetic, resourceful, and team-oriented personality Ability to establish value added status and trusted advisor status with prospects Deep understanding of regional and national competitor offerings Intrinsic motivation to meet and exceed expectations Communicate effectively with channel partners, internal teams and customers Articulate marketing strategies, convey product and services capabilities and negotiate partner engagements seamlessly Ability to adapt to changing market conditions and industry trends and adjust strategies, accommodate partner needs and capitalize on emerging opportunities Requires a considerable level of computer literacy to perform job function High degree of personal integrity and professionalism Physical Requirements and Working Conditions
Must be able to efficiently work in a remote office environment Ability to travel periodically and work across multiple time zones Thrive in an independent, self-directed work environment Strong knowledge of Microsoft Suite of products (PowerPoint, Excel) Articulate in interpersonal communications with internal and external customers Strong organizational skills and ability to prioritize tasks in a fast-paced environment Ability to generate respect and trust from team, internal constituents and customers Education and Experience
Bachelor's degree in business, Marketing, Communications, or related field (or equivalent work experience) 5+ years of experience in channel management, business development, or strategic partnerships Proven ability to drive cross-functional collaboration and partner-led growth Experience working with acquired companies or navigating post-merger integration preferred Excellent communication, relationship-building, and presentation skills Proficiency in CRM platforms (e.g., Salesforce), collaboration tools, and MS Office Suite
This Channel Manager / Services Liaison role will be calling on the financial institution segment and will lead cross-selling coordination across our group of companies with deal facilitation and Burroughs Sales team engagement. This role plays a critical part in aligning commercial strategies and integrating go-to-market initiatives across diverse business units. The Channel Manager is responsible for ensuring the market is well-versed in Burroughs' services and capabilities across North America. You will collaborate closely with Sales, Marketing, Product, and Executive Leadership to build scalable frameworks for cross-brand communication, campaign alignment, and enablementall while maintaining operational continuity and protecting brand integrity. An effective candidate in this role will uncover synergistic opportunities, streamline joint sales efforts, and ensure a unified customer experience across channels. Success in this role will directly accelerate revenue growth and deepen client engagement within our expanding ecosystem. Essential Functions/Key Responsibilities
Responsible for achieving assigned annual new sales quota. Lead and coordinate cross-sell initiatives between Burroughs and acquired entities to drive revenue and customer retention Develop and execute joint go-to-market plans that support channel growth and partner engagement Foster strong relationships with internal and external stakeholders, including strategic partners and affiliated sales teams Communicate Burroughs' value proposition clearly across business units and ensure consistent messaging Identify white space (existing customer) opportunities in product and service offerings; facilitate bundled or paired solution strategies Track and report performance metrics on cross-sell activities, pipeline progress, and channel engagement results Develop enablement materials for partner teams and sales liaisons to support outreach and conversion Ensure ongoing education and communication across teams regarding Burroughs' services, capabilities, and innovations Knowledge, Skills and Abilities
Strategic thinker with a passion for enabling teams and unlocking business synergies Comfortable navigating ambiguity and building processes in evolving environments Demonstrated success in multi-brand/channel coordination Energetic, resourceful, and team-oriented personality Ability to establish value added status and trusted advisor status with prospects Deep understanding of regional and national competitor offerings Intrinsic motivation to meet and exceed expectations Communicate effectively with channel partners, internal teams and customers Articulate marketing strategies, convey product and services capabilities and negotiate partner engagements seamlessly Ability to adapt to changing market conditions and industry trends and adjust strategies, accommodate partner needs and capitalize on emerging opportunities Requires a considerable level of computer literacy to perform job function High degree of personal integrity and professionalism Physical Requirements and Working Conditions
Must be able to efficiently work in a remote office environment Ability to travel periodically and work across multiple time zones Thrive in an independent, self-directed work environment Strong knowledge of Microsoft Suite of products (PowerPoint, Excel) Articulate in interpersonal communications with internal and external customers Strong organizational skills and ability to prioritize tasks in a fast-paced environment Ability to generate respect and trust from team, internal constituents and customers Education and Experience
Bachelor's degree in business, Marketing, Communications, or related field (or equivalent work experience) 5+ years of experience in channel management, business development, or strategic partnerships Proven ability to drive cross-functional collaboration and partner-led growth Experience working with acquired companies or navigating post-merger integration preferred Excellent communication, relationship-building, and presentation skills Proficiency in CRM platforms (e.g., Salesforce), collaboration tools, and MS Office Suite