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This position performs moderately complex administrative work in the support of efficient and effective department operations, programs and activities as assigned; represents the City to the public and provides professional, courteous customer service at all times; and performs related professional and administrative work as required. The incumbent works within broad policy and does independent research, planning and implementation, reporting major progress of major activities through frequent communication with upper management. The work is considered sedentary in nature and involves walking or standing some of the time and involves exerting up to 10 pounds of force on a recurring basis or routine keyboard operations. The work requires the following physical abilities to perform the essential job functions: fingering, handling, hearing, kneeling, mental acuity, pulling, pushing, reaching, repetitive motion, speaking, standing, stooping, talking, visual acuity, and walking. Work environment involves exposure to no known environmental hazards; and is relatively safe, secure, and stable. Essential Job Functions Assists supervisor in planning and implementing various department programs, activities and services as assigned; Evaluates office operations and makes recommendations for changes in order to maintain office productivity and efficiency; May provide technical and clerical assistance in the preparation of assigned budgets; may assist in administering grants; may monitor expenditures, process invoices, reconcile accounts, and prepare related financial records and reports; Answers the telephone; provides accurate information to callers and/or forwards calls to appropriate personnel; takes messages as needed; greets and assists office visitors; Procures office goods and services; Processes departmental invoices and researches discrepancies; Researches, gathers, interprets, and prepares data for studies, reports, recommendations and presentations; Processes FOIA requests; Receives, researches and responds to inquiries, request for assistance and concerns from other City departments, agencies, organizations, professionals and the public; assists supervisor in coordinating department activities with those of other departments and agencies as appropriate; Performs general administrative / clerical work as required, including preparing reports and correspondence, entering and retrieving computer data, preparing spreadsheets, reviewing mail and literature, copying and filing documents, conducting and attending meetings, answering the telephone, etc.; Attends training, conferences, seminars, meetings, etc., to maintain job knowledge and skills; and Performs other related duties as assigned. Qualifications Minimum Requirements to Perform Work: Associate's degree in business or closely related field; Five (5) years of relevant prior experience; May be required to type 30 corrected wpm; Valid South Carolina Class "D" Driver's License. Knowledge, Skills, and Abilities Knowledge of basic algebra involving variables and formulas and/or basic geometry involving plane and solid figures, circumferences, areas and volumes, and/or computing discounts and interest rates; Knowledge of personal computer and peripheral equipment with skill in the use of Microsoft Office 2000 preferred, utilizing Outlook, word processing, spreadsheet, presentation and database software programs; Ability to express ideas clearly and concisely both orally and in writing with excellent organizational and interpersonal skills; Ability to coordinate or determine time, place or sequence of operations or activities based on analysis of data or information and may implement and report on operations and activities; Ability to provide information, guidance or assistance to people to directly facilitate task accomplishment; may give directions or assignments to helpers or assistants; Ability to handle or use machines, tools or equipment requiring brief instruction or experience, such as computers for data entry, fax machines, copiers, telephones or similar equipment; may service office machines, including adding paper and changing toner; Ability to perform coordinating work involving guidelines and rules, with constant problem solving; Ability to read journals, manuals and professional publications; speaking informally to groups of co-workers and special interest, staff in other organizational agencies, the general public, people in other organizations; presenting training; composing original reports, training and other written materials using proper language, punctuation, grammar and style; Ability to perform high level of specialized technical or entry-level professional work requiring general understanding of operating policies and procedures and their application to problems not previously encountered; application of specialized technical or professional principles and practices or the use of a wide range of administrative methods in the solution of problems; requires normal attention with short periods of concentration for accurate results and occasional exposure to unusual pressure; and Ability to guide others, requiring frequent decisions affecting co-workers and others who depend on the service or product; works in a somewhat fluid environment with rules and procedures but with many variations from the routine.
This position performs moderately complex administrative work in the support of efficient and effective department operations, programs and activities as assigned; represents the City to the public and provides professional, courteous customer service at all times; and performs related professional and administrative work as required. The incumbent works within broad policy and does independent research, planning and implementation, reporting major progress of major activities through frequent communication with upper management. The work is considered sedentary in nature and involves walking or standing some of the time and involves exerting up to 10 pounds of force on a recurring basis or routine keyboard operations. The work requires the following physical abilities to perform the essential job functions: fingering, handling, hearing, kneeling, mental acuity, pulling, pushing, reaching, repetitive motion, speaking, standing, stooping, talking, visual acuity, and walking. Work environment involves exposure to no known environmental hazards; and is relatively safe, secure, and stable. Essential Job Functions Assists supervisor in planning and implementing various department programs, activities and services as assigned; Evaluates office operations and makes recommendations for changes in order to maintain office productivity and efficiency; May provide technical and clerical assistance in the preparation of assigned budgets; may assist in administering grants; may monitor expenditures, process invoices, reconcile accounts, and prepare related financial records and reports; Answers the telephone; provides accurate information to callers and/or forwards calls to appropriate personnel; takes messages as needed; greets and assists office visitors; Procures office goods and services; Processes departmental invoices and researches discrepancies; Researches, gathers, interprets, and prepares data for studies, reports, recommendations and presentations; Processes FOIA requests; Receives, researches and responds to inquiries, request for assistance and concerns from other City departments, agencies, organizations, professionals and the public; assists supervisor in coordinating department activities with those of other departments and agencies as appropriate; Performs general administrative / clerical work as required, including preparing reports and correspondence, entering and retrieving computer data, preparing spreadsheets, reviewing mail and literature, copying and filing documents, conducting and attending meetings, answering the telephone, etc.; Attends training, conferences, seminars, meetings, etc., to maintain job knowledge and skills; and Performs other related duties as assigned. Qualifications Minimum Requirements to Perform Work: Associate's degree in business or closely related field; Five (5) years of relevant prior experience; May be required to type 30 corrected wpm; Valid South Carolina Class "D" Driver's License. Knowledge, Skills, and Abilities Knowledge of basic algebra involving variables and formulas and/or basic geometry involving plane and solid figures, circumferences, areas and volumes, and/or computing discounts and interest rates; Knowledge of personal computer and peripheral equipment with skill in the use of Microsoft Office 2000 preferred, utilizing Outlook, word processing, spreadsheet, presentation and database software programs; Ability to express ideas clearly and concisely both orally and in writing with excellent organizational and interpersonal skills; Ability to coordinate or determine time, place or sequence of operations or activities based on analysis of data or information and may implement and report on operations and activities; Ability to provide information, guidance or assistance to people to directly facilitate task accomplishment; may give directions or assignments to helpers or assistants; Ability to handle or use machines, tools or equipment requiring brief instruction or experience, such as computers for data entry, fax machines, copiers, telephones or similar equipment; may service office machines, including adding paper and changing toner; Ability to perform coordinating work involving guidelines and rules, with constant problem solving; Ability to read journals, manuals and professional publications; speaking informally to groups of co-workers and special interest, staff in other organizational agencies, the general public, people in other organizations; presenting training; composing original reports, training and other written materials using proper language, punctuation, grammar and style; Ability to perform high level of specialized technical or entry-level professional work requiring general understanding of operating policies and procedures and their application to problems not previously encountered; application of specialized technical or professional principles and practices or the use of a wide range of administrative methods in the solution of problems; requires normal attention with short periods of concentration for accurate results and occasional exposure to unusual pressure; and Ability to guide others, requiring frequent decisions affecting co-workers and others who depend on the service or product; works in a somewhat fluid environment with rules and procedures but with many variations from the routine.