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PhysicsX

Deployment Lead

PhysicsX, New York, New York, United States, 10001

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Deployment Lead

PhysicsX is a deep-tech company with roots in numerical physics and Formula One, dedicated to accelerating hardware innovation at the speed of software. We are building an AI-driven simulation software stack for engineering and manufacturing across advanced industries. By enabling high-fidelity, multi-physics simulation through AI inference across the entire engineering lifecycle, PhysicsX unlocks new levels of optimization and automation in design, manufacturing, and operations

empowering engineers to push the boundaries of possibility. Our customers include leading innovators in Aerospace & Defense, Materials, Energy, Semiconductors, and Automotive. The role We're looking for experienced Deployment Lead(s) to join our customer-facing teams, serving as the critical bridge between PhysicsX and our customers. In this role, you'll be responsible for owning the end-to-end deployment of our platform into diverse, customer-owned infrastructure environments. You'll work closely with customers to understand their unique requirements, constraints, and environments, whilst ensuring seamless platform adoption and deployment success. This is a hands-on technical role that combines deep infrastructure expertise with strong customer relationship skills. You'll be a trusted advisor who guides customers through complex deployments whilst collaborating internally with our platform teams to ensure our platform meets real-world deployment challenges. What You'll Do

Partner directly with customers to assess their infrastructure requirements, security constraints, and deployment preferences, serving as the primary technical point of contact throughout the deployment lifecycle Build and maintain strong relationships with customer technical teams and stakeholders Gather customer feedback and requirements to inform platform development priorities Design and execute deployment strategies for customer-owned cloud and on-premise infrastructure Troubleshoot complex deployment issues across diverse infrastructure environments, understanding the difference between application and infrastructure bugs and triage internally Act as a system validator to ensure our platform works within customer infrastructure Continuously apply and improve deployment best practices and standards, and coach colleagues in their adoption What We're Looking For

Experience in deploying Kubernetes clusters across a range of cloud platforms (AWS, Azure) and on-premise infrastructure Experience with infrastructure-as-code tools, preferably Crossplane, Terraform, and Helm Understanding of networking, security, and observability in containerised environments Proven track record of working directly with external customers or clients Excellent communication skills with the ability to explain complex technical concepts to diverse audiences, including managing expectations and delivering on commitments Strong problem-solving skills with a customer-first mindset Comfortable presenting to technical and business stakeholders Self-motivated with strong project management and organisational skills to empower internal and external teams to prioritise effectively Collaborative approach with the ability to work effectively across various teams Experience in a customer-led, customer success, professional services, or solutions engineering role is a plus Experience in regulated industries or high-security environments is a plus What We Offer

Equity options

share in our success and growth. 5% 401(k) match

invest in your future. Flexible working

balance your work and life in a way that works for you. Hybrid setup

enjoy our Manhattan office while keeping remote flexibility. Enhanced parental leave

support for life's biggest milestones. Private healthcare

comprehensive coverage for you and your family. Personal development

access learning and training to help you grow. Work from anywhere

extend your remote setup to enjoy the sun or reconnect with loved ones. $150,000 - $240,000 a year We believe diversity fuels innovation, and we're building a culture where everyone belongs. We're proud to be an equal opportunity employer, welcoming talent of all backgrounds, identities, and experiences. Changing the face of tech takes action, which is why we actively encourage individuals from historically underrepresented groups to apply.