Talan
ION Trading Support Analyst
With over 7,000 experts in 20 countries, Talan is a global consulting and technology group dedicated to accelerating our clients' transformation through technology, data, and innovation. We're proud to be a Certified Great Place to Work and are on track to reach 1 billion in revenue by 2025. At Talan, our philosophy is simple yet powerful: Positive Innovation leveraging technology to benefit people and society. Join us and be part of meaningful change! Our client, a leading international bank, is seeking an E-Trade Application Support Analyst. The team is responsible for supporting globally the ION platform. The key focus is to provide BAU production support issues/user inquiries and align processes and procedures with the global support teams: to ensure current service agreements are met and requirements are successfully implemented, also to establish a high level of quality for the production systems supporting the FI businesses. This role is a front office analyst for the New York team. Location: Midtown Manhattan, NYC (Hybrid
at least 3 days onsite/week) Visa Sponsorship: We offer sponsorship under specific treaty-based U.S. work visas, including TN and E-2 (for eligible Canadian, Mexican, and French citizens). We do not support or transfer other visa types (e.g., H-1B). Role and responsibilities: Deliver day-to-day support for ION trading systems, ensuring platform stability. Troubleshoot and resolve production issues affecting trading operations. Work closely with various teams to support seamless integration across systems. Monitor application state and input/output data correctness throughout the day, hand-over with follow-the-sun support teams Ensure that all application support logs are fit for purpose Qualifications: Bachelor degree in Computer science, Engineering, Finance or Quantitative finance Candidates must have relevant experience in a similar role. They must be experienced in providing support as part of a team, and have practical understanding of the criticality of trading applications. Min 3+ years of relevant experience Good Knowledge of ION Trading systems, fixed income, and FX products. High motivation to learn a huge and complex environment Company's Benefits: The salary range for this role is US$100,000 - US$140,000. We can also work on C2C. 401(k) retirement plan with company matching 15 days of paid vacation per year at hire and up to 27 according to seniority (annual untaken vacation days are cashed out) 8 paid holidays + 5 sick days + 2 personal days per year Company health, dental, and vision insurance plans + FSA Voluntary STD and LTD Commuter/transit benefits All your information will be kept confidential according to EEO guidelines.
With over 7,000 experts in 20 countries, Talan is a global consulting and technology group dedicated to accelerating our clients' transformation through technology, data, and innovation. We're proud to be a Certified Great Place to Work and are on track to reach 1 billion in revenue by 2025. At Talan, our philosophy is simple yet powerful: Positive Innovation leveraging technology to benefit people and society. Join us and be part of meaningful change! Our client, a leading international bank, is seeking an E-Trade Application Support Analyst. The team is responsible for supporting globally the ION platform. The key focus is to provide BAU production support issues/user inquiries and align processes and procedures with the global support teams: to ensure current service agreements are met and requirements are successfully implemented, also to establish a high level of quality for the production systems supporting the FI businesses. This role is a front office analyst for the New York team. Location: Midtown Manhattan, NYC (Hybrid
at least 3 days onsite/week) Visa Sponsorship: We offer sponsorship under specific treaty-based U.S. work visas, including TN and E-2 (for eligible Canadian, Mexican, and French citizens). We do not support or transfer other visa types (e.g., H-1B). Role and responsibilities: Deliver day-to-day support for ION trading systems, ensuring platform stability. Troubleshoot and resolve production issues affecting trading operations. Work closely with various teams to support seamless integration across systems. Monitor application state and input/output data correctness throughout the day, hand-over with follow-the-sun support teams Ensure that all application support logs are fit for purpose Qualifications: Bachelor degree in Computer science, Engineering, Finance or Quantitative finance Candidates must have relevant experience in a similar role. They must be experienced in providing support as part of a team, and have practical understanding of the criticality of trading applications. Min 3+ years of relevant experience Good Knowledge of ION Trading systems, fixed income, and FX products. High motivation to learn a huge and complex environment Company's Benefits: The salary range for this role is US$100,000 - US$140,000. We can also work on C2C. 401(k) retirement plan with company matching 15 days of paid vacation per year at hire and up to 27 according to seniority (annual untaken vacation days are cashed out) 8 paid holidays + 5 sick days + 2 personal days per year Company health, dental, and vision insurance plans + FSA Voluntary STD and LTD Commuter/transit benefits All your information will be kept confidential according to EEO guidelines.