The HealthCare Connection
Bilingual Patient Services Representative / Greeter
The HealthCare Connection, Cincinnati, Ohio, United States, 45224
Bilingual Patient Services Representative / Greeter
Location: Lincoln Heights
Cincinnati, OH Organization: The HealthCare Connection Are you passionate about providing excellent customer service in a healthcare setting? Join The HealthCare Connection as a Patient Services Representative / Greeter, where you'll play a vital role in ensuring a positive experience for every patient who walks through our doors. As the welcoming face of our Lincoln Heights Health Center, you'll support patients throughout the front desk registration process. We're looking for a bilingual, customer-focused individual who thrives in a fast-paced environment and is committed to health equity for all. Key Responsibilities: Greet and register patients upon arrival Verify and update patient demographic and insurance information Collect payments and co-pays for services Schedule, confirm, cancel, and reschedule appointments Assist patients with forms and paperwork Work with the Finance department regarding patient balances Support administrative and reporting tasks as needed Qualifications: Bilingual (Spanish/English) required 13 years of experience in a clinical or medical office setting (front desk, registration, or scheduling roles preferred) Proficiency in Microsoft Office and computer systems Familiarity with EHR systems; NextGen experience is a plus Ability to multitask in a busy environment with frequent interruptions Strong communication and interpersonal skills Resume must be attached to be considered About Us: The HealthCare Connection (THCC) is a non-profit Federally Qualified Health Center (FQHC) serving the underserved, underinsured, and uninsured residents of northern Hamilton County since 1967. As Ohio's first community health center, we are committed to advancing health equity and connecting all individuals to quality careregardless of income or insurance status. Why Join Us? Medical, Dental, Vision, Life, and Disability Insurance 403(b) Retirement Plan Generous Paid Time Off (PTO) 10 Paid Holidays annually Ongoing training and career development Apply Today! Visit
https://www.healthcare-connection.org
to learn more and submit your application. The HealthCare Connection is an Equal Opportunity Employer and Drug-Free Workplace. We encourage applicants from diverse backgrounds to apply.
Location: Lincoln Heights
Cincinnati, OH Organization: The HealthCare Connection Are you passionate about providing excellent customer service in a healthcare setting? Join The HealthCare Connection as a Patient Services Representative / Greeter, where you'll play a vital role in ensuring a positive experience for every patient who walks through our doors. As the welcoming face of our Lincoln Heights Health Center, you'll support patients throughout the front desk registration process. We're looking for a bilingual, customer-focused individual who thrives in a fast-paced environment and is committed to health equity for all. Key Responsibilities: Greet and register patients upon arrival Verify and update patient demographic and insurance information Collect payments and co-pays for services Schedule, confirm, cancel, and reschedule appointments Assist patients with forms and paperwork Work with the Finance department regarding patient balances Support administrative and reporting tasks as needed Qualifications: Bilingual (Spanish/English) required 13 years of experience in a clinical or medical office setting (front desk, registration, or scheduling roles preferred) Proficiency in Microsoft Office and computer systems Familiarity with EHR systems; NextGen experience is a plus Ability to multitask in a busy environment with frequent interruptions Strong communication and interpersonal skills Resume must be attached to be considered About Us: The HealthCare Connection (THCC) is a non-profit Federally Qualified Health Center (FQHC) serving the underserved, underinsured, and uninsured residents of northern Hamilton County since 1967. As Ohio's first community health center, we are committed to advancing health equity and connecting all individuals to quality careregardless of income or insurance status. Why Join Us? Medical, Dental, Vision, Life, and Disability Insurance 403(b) Retirement Plan Generous Paid Time Off (PTO) 10 Paid Holidays annually Ongoing training and career development Apply Today! Visit
https://www.healthcare-connection.org
to learn more and submit your application. The HealthCare Connection is an Equal Opportunity Employer and Drug-Free Workplace. We encourage applicants from diverse backgrounds to apply.