NY Staffing
Inside Sales Representative - Lumberton, NJ
NY Staffing, Lumberton, New Jersey, United States, 08048
Inside Sales Representative
As an Inside Sales Representative at ICC, you'll guide customers through their interconnect needs-answering inquiries, quoting products, and ensuring orders are fulfilled accurately and efficiently. You'll collaborate with our technical and product teams, providing exceptional service that aligns with ICC's reputation for quality and on time delivery. Essential duties and responsibilities include: Engage with customers inbound and outbound via phone, email, or chat to understand project requirements and recommend solutions from ICC's extensive milspec product catalog. Prepare accurate quotes, process customer orders in accordance with policy. Track and follow up with vendors on stock; communicate delivery timelines to customers. Build customer relationships to drive repeat business and increase loyalty. Maintain CRM records of all customer interactions, quotes, orders, and followups. Collaborate with branches and relevant teams to resolve customer issues and exceed sales goals. Salary range: $60k-$90k Requirements: Minimum 2-3 years of inside sales, customer service, or related experience; technical or industrial B2B experience is a strong plus. Proficiency using CRM systems and Microsoft Office (Excel, Outlook, SharePoint). Ability to thrive in fast-paced, goal-driven environment. High motivation, persistence, problem-solving mindset; results-oriented and self-driven. Experience with order management or delivery coordination software. Bachelor's degree in business, engineering, or related field a plus; or equivalent relevant experience. Skills and requirements: U.S. Citizenship required due to contractual obligations with ICC's naval agreements. Excellent phone, email, and written communication skills; confident presenting technical product info. Strong interpersonal skills: ability to build rapport and troubleshoot customer concerns. Detail-oriented with strong organization, multitasking, and time management skills. Familiarity with milspec connector products or experience serving aerospace/defense markets. Why Join ICC? Be part of a specialist distributor trusted in critical industries. Leverage your sales acumen and technical curiosity to support clients solving complex interconnect challenges-with top-tier product expertise and rapid assembly capabilities that set ICC apart. Physical requirements: While performing the duties of this job the employee is often required to stand, sit, use computers, read, write, type, use copy machines, file paperwork, use telephones, and utilize written and oral communication to interact with clients, co-workers, and customers. Working conditions: Position is not substantially exposed to adverse environmental conditions (such as in typical office or administrative work). Equal Opportunity Employer We are an Equal Employment Opportunity employer that values the strength diversity brings to the workplace. All qualified applicants, regardless of race, color, religion, gender, sexual orientation, marital status, gender identity or expression, national origin, genetics, age, disability status, protected veteran status, or any other characteristic protected by applicable law, are strongly encouraged to apply.
As an Inside Sales Representative at ICC, you'll guide customers through their interconnect needs-answering inquiries, quoting products, and ensuring orders are fulfilled accurately and efficiently. You'll collaborate with our technical and product teams, providing exceptional service that aligns with ICC's reputation for quality and on time delivery. Essential duties and responsibilities include: Engage with customers inbound and outbound via phone, email, or chat to understand project requirements and recommend solutions from ICC's extensive milspec product catalog. Prepare accurate quotes, process customer orders in accordance with policy. Track and follow up with vendors on stock; communicate delivery timelines to customers. Build customer relationships to drive repeat business and increase loyalty. Maintain CRM records of all customer interactions, quotes, orders, and followups. Collaborate with branches and relevant teams to resolve customer issues and exceed sales goals. Salary range: $60k-$90k Requirements: Minimum 2-3 years of inside sales, customer service, or related experience; technical or industrial B2B experience is a strong plus. Proficiency using CRM systems and Microsoft Office (Excel, Outlook, SharePoint). Ability to thrive in fast-paced, goal-driven environment. High motivation, persistence, problem-solving mindset; results-oriented and self-driven. Experience with order management or delivery coordination software. Bachelor's degree in business, engineering, or related field a plus; or equivalent relevant experience. Skills and requirements: U.S. Citizenship required due to contractual obligations with ICC's naval agreements. Excellent phone, email, and written communication skills; confident presenting technical product info. Strong interpersonal skills: ability to build rapport and troubleshoot customer concerns. Detail-oriented with strong organization, multitasking, and time management skills. Familiarity with milspec connector products or experience serving aerospace/defense markets. Why Join ICC? Be part of a specialist distributor trusted in critical industries. Leverage your sales acumen and technical curiosity to support clients solving complex interconnect challenges-with top-tier product expertise and rapid assembly capabilities that set ICC apart. Physical requirements: While performing the duties of this job the employee is often required to stand, sit, use computers, read, write, type, use copy machines, file paperwork, use telephones, and utilize written and oral communication to interact with clients, co-workers, and customers. Working conditions: Position is not substantially exposed to adverse environmental conditions (such as in typical office or administrative work). Equal Opportunity Employer We are an Equal Employment Opportunity employer that values the strength diversity brings to the workplace. All qualified applicants, regardless of race, color, religion, gender, sexual orientation, marital status, gender identity or expression, national origin, genetics, age, disability status, protected veteran status, or any other characteristic protected by applicable law, are strongly encouraged to apply.