AFSC
Director of Global Safety & Security
The American Friends Service Committee (AFSC) is a Quaker religious organization that promotes lasting peace with justice, as a practical expression of faith in action. Drawing on continuing spiritual insights and working with people of diverse backgrounds, we nurture the seeds of change and respect for human life that transform social relations and systems. Join Our Team! Make A Difference. POSITION DESCRIPTION TITLE:
Director, Global Safety & Security JOB CATEGORY:
Exempt STATUS:
Full-Time TYPE OF EMPLOYMENT:
Regular DIRECT SUPERVISOR:
Deputy General Secretary REGION/UNIT:
Central Office LOCATION:
Philadelphia, PA, or Remote within the U.S. East Coast corridor, with the ability to travel periodically to Philadelphia APPLICATION DEADLINE:
Applications will be reviewed on a rolling basis. GENERAL SUMMARY OF POSITION: The Director of Global Safety and Security leads the development, implementation, and evaluation of a comprehensive global security and risk mitigation strategy that protects AFSC personnel, facilities, and programs. They will foster a culture of security awareness and ensure that safety protocols align with industry standards and align with the organization's mission, values, and approach to engaging communities and partners. Reporting to the Deputy General Secretary, this position will actively consult and collaborate across the organization to support sustainable growth and ensure adaptive responses to evolving operating environments. The Director of Global Safety and Security, in consultation with the Human Resources, Information Technology and Finance Departments, will ensure that AFSC staff have safety and security-related resources, benefits, services, and support as needed and/or in accordance with duty of care best practices. The Director of Global Safety and Security, with the support of the Deputy General Secretary, will be responsible for leading discussions and providing information to the AFSC Security Steering Committee and providing training, guidance, and/or safety and security-related updates to AFSC's Regional and Program Directors and Security Focal Points. The Director of Global Safety and Security is also expected to serve as the primary point of contact for any security consultants, trainers, service providers, and questions and concerns regarding safety and security from AFSC personnel across the world. ESSENTIAL FUNCTIONS / RESPONSIBILITIES AND ACCOUNTABILITIES The key responsibilities of the Director of Global Safety and Security include the following: Strategy Development and Support Collaborates with AFSC Security Steering Committee to review, develop and integrate safety and security goals and strategies into organizational operations, ensuring AFSC's compliance with internal standards and industry best practices. Regularly travels to US and international regions to consult with leadership and staff on safety and security strategies, providing support while identifying and addressing potential gaps in existing plans. Works with AFSC leadership, staff, and strategic partners to drive transformation by integrating safety and security practices into operations and program planning while translating strategy into actionable steps with clear accountability, informed decision-making, and precise communication of priorities and processes. Safety and Security Operations Management Develop and implement security procedures and processes for U.S. and international offices in collaboration with AFSC leadership, staff, and consultants. Assess and refine security plans, procedures, and training with key stakeholders, ensuring alignment with safety and compliance standards, as well as best practices in the non-governmental organization (NGO) sector. Conduct physical security assessments for prioritized S. and international offices and provide actionable recommendations. Participate in the review of building leases and provide recommendations from a safety and security perspective to mitigate risks to staff and programs. Monitor global security events alongside regional and program directors, leveraging external security providers, partners, and the NGO security network to ensure staff (particularly in higher risk locations) remain informed and prepared. Develop and manage the security budget, ensuring strategic allocation of resources to support operational effectiveness and risk mitigation. Emergency Response and Crisis Management Serve as a key member of the AFSC Crisis Management Committee that monitors and assesses information to determine response activation and appropriate action levels. Serve in a lead role to assist crisis management efforts, including drafting meeting agendas, coordinating supporting materials, and executing response strategies as directed by the Crisis Management Act as a primary emergency contact for crises, as needed 24/7. Drive the development of emergency planning, disaster recovery, and business continuity strategies to ensure readiness and resilience in response to evolving security threats, including cyber risks, geopolitical instability, workplace violence, and targeted threats such as doxxing and harassment. Monitoring and Reporting Engage actively with NGO and global security networks to monitor emerging threats, exchange real-time information, and inform AFSC's response to incidents and evolving security challenges. Advise senior management and staff on a variety of matters relating to AFSC safety and security, including the development, maintenance and adherence to AFSC safety and security procedures and directives, staff resilience, and the utilization of security providers, equipment, and/or services. Serve as the primary contact for all AFSC security focal points and provide security updates, training, and guidance on safety and security Develop and implement organizational dashboard reports to track trends, enhance reporting, inform strategic decision-making, and prioritize communications to staff and key stakeholders. Monitor and analyze security updates and incident reports and identify significant events or trends in areas where the AFSC operates. Enhance risk assessment tools to help staff evaluate threats, contextualize situations, and develop mitigation strategies that align with AFSC's mission and values. Regularly communicate AFSC security management efforts, safety reminders, and any critical updates to all AFSC staff via internal communication platforms, such as Yammer. Information Technology (IT) and Incident Management Responsibilities Maintain and optimize the Security Management page on AFSC's internal platform, ensuring it remains an updated, accessible, and user-friendly resource for the AFSC community. Partner with IT to address security concerns, monitor evolving threats and incidents, and evaluate their impact on AFSC security Oversee coordination, response efforts, and after-action reviews for all AFSC incidents to support effective resolution and continuous improvement. Train and support staff in using AFSC's incident reporting system and serve as the primary point of contact with AFSC's incident reporting system account manager. Continuously monitor and analyze AFSC incident trends, provide regular reports to the AFSC Security Steering Committee, and deliver recommendations to leadership on quarterly or as-needed basis. Lead or support investigations as directed by the Deputy General Travel Risk Management Responsibilities Leverage global security networks, AFSC partners and security providers to monitor emerging travel risk trends, assess potential threats, and provide informed mitigation strategies and training for AFSC travelers. Enhance and maintain the Travel Center on AFSC's internal platform and collaborate with relevant staff and departments to ensure it remains an accessible, user-friendly resource for the AFSC community. Assess safety and security needs for meetings and events and partner with AFSC staff and key stakeholders to provide informed recommendations and guidance. Deliver pre-travel safety briefings, address travel-related security concerns, and support AFSC business travelers before, during, and after their trips. Respond to travel-related safety and security emergencies, coordinating efforts in alignment with AFSC's emergency response and crisis management protocols. Security Orientation and Training Develop and deliver security orientation and training programs that align with AFSC's mission, values, and institutional culture, fostering a security-conscious environment built on respect, integrity, and organizational best practices. Collaborate with Human Resources to integrate personal safety and security training into new hire orientation. Lead or coordinate comprehensive safety and security training to staff and to reinforce organizational processes, protocols, and the critical role of compliance in risk mitigation and workplace security. Pursue continuous professional development to strengthen core competencies, stay informed on evolving security trends, and uphold expertise in security management. Leadership
The American Friends Service Committee (AFSC) is a Quaker religious organization that promotes lasting peace with justice, as a practical expression of faith in action. Drawing on continuing spiritual insights and working with people of diverse backgrounds, we nurture the seeds of change and respect for human life that transform social relations and systems. Join Our Team! Make A Difference. POSITION DESCRIPTION TITLE:
Director, Global Safety & Security JOB CATEGORY:
Exempt STATUS:
Full-Time TYPE OF EMPLOYMENT:
Regular DIRECT SUPERVISOR:
Deputy General Secretary REGION/UNIT:
Central Office LOCATION:
Philadelphia, PA, or Remote within the U.S. East Coast corridor, with the ability to travel periodically to Philadelphia APPLICATION DEADLINE:
Applications will be reviewed on a rolling basis. GENERAL SUMMARY OF POSITION: The Director of Global Safety and Security leads the development, implementation, and evaluation of a comprehensive global security and risk mitigation strategy that protects AFSC personnel, facilities, and programs. They will foster a culture of security awareness and ensure that safety protocols align with industry standards and align with the organization's mission, values, and approach to engaging communities and partners. Reporting to the Deputy General Secretary, this position will actively consult and collaborate across the organization to support sustainable growth and ensure adaptive responses to evolving operating environments. The Director of Global Safety and Security, in consultation with the Human Resources, Information Technology and Finance Departments, will ensure that AFSC staff have safety and security-related resources, benefits, services, and support as needed and/or in accordance with duty of care best practices. The Director of Global Safety and Security, with the support of the Deputy General Secretary, will be responsible for leading discussions and providing information to the AFSC Security Steering Committee and providing training, guidance, and/or safety and security-related updates to AFSC's Regional and Program Directors and Security Focal Points. The Director of Global Safety and Security is also expected to serve as the primary point of contact for any security consultants, trainers, service providers, and questions and concerns regarding safety and security from AFSC personnel across the world. ESSENTIAL FUNCTIONS / RESPONSIBILITIES AND ACCOUNTABILITIES The key responsibilities of the Director of Global Safety and Security include the following: Strategy Development and Support Collaborates with AFSC Security Steering Committee to review, develop and integrate safety and security goals and strategies into organizational operations, ensuring AFSC's compliance with internal standards and industry best practices. Regularly travels to US and international regions to consult with leadership and staff on safety and security strategies, providing support while identifying and addressing potential gaps in existing plans. Works with AFSC leadership, staff, and strategic partners to drive transformation by integrating safety and security practices into operations and program planning while translating strategy into actionable steps with clear accountability, informed decision-making, and precise communication of priorities and processes. Safety and Security Operations Management Develop and implement security procedures and processes for U.S. and international offices in collaboration with AFSC leadership, staff, and consultants. Assess and refine security plans, procedures, and training with key stakeholders, ensuring alignment with safety and compliance standards, as well as best practices in the non-governmental organization (NGO) sector. Conduct physical security assessments for prioritized S. and international offices and provide actionable recommendations. Participate in the review of building leases and provide recommendations from a safety and security perspective to mitigate risks to staff and programs. Monitor global security events alongside regional and program directors, leveraging external security providers, partners, and the NGO security network to ensure staff (particularly in higher risk locations) remain informed and prepared. Develop and manage the security budget, ensuring strategic allocation of resources to support operational effectiveness and risk mitigation. Emergency Response and Crisis Management Serve as a key member of the AFSC Crisis Management Committee that monitors and assesses information to determine response activation and appropriate action levels. Serve in a lead role to assist crisis management efforts, including drafting meeting agendas, coordinating supporting materials, and executing response strategies as directed by the Crisis Management Act as a primary emergency contact for crises, as needed 24/7. Drive the development of emergency planning, disaster recovery, and business continuity strategies to ensure readiness and resilience in response to evolving security threats, including cyber risks, geopolitical instability, workplace violence, and targeted threats such as doxxing and harassment. Monitoring and Reporting Engage actively with NGO and global security networks to monitor emerging threats, exchange real-time information, and inform AFSC's response to incidents and evolving security challenges. Advise senior management and staff on a variety of matters relating to AFSC safety and security, including the development, maintenance and adherence to AFSC safety and security procedures and directives, staff resilience, and the utilization of security providers, equipment, and/or services. Serve as the primary contact for all AFSC security focal points and provide security updates, training, and guidance on safety and security Develop and implement organizational dashboard reports to track trends, enhance reporting, inform strategic decision-making, and prioritize communications to staff and key stakeholders. Monitor and analyze security updates and incident reports and identify significant events or trends in areas where the AFSC operates. Enhance risk assessment tools to help staff evaluate threats, contextualize situations, and develop mitigation strategies that align with AFSC's mission and values. Regularly communicate AFSC security management efforts, safety reminders, and any critical updates to all AFSC staff via internal communication platforms, such as Yammer. Information Technology (IT) and Incident Management Responsibilities Maintain and optimize the Security Management page on AFSC's internal platform, ensuring it remains an updated, accessible, and user-friendly resource for the AFSC community. Partner with IT to address security concerns, monitor evolving threats and incidents, and evaluate their impact on AFSC security Oversee coordination, response efforts, and after-action reviews for all AFSC incidents to support effective resolution and continuous improvement. Train and support staff in using AFSC's incident reporting system and serve as the primary point of contact with AFSC's incident reporting system account manager. Continuously monitor and analyze AFSC incident trends, provide regular reports to the AFSC Security Steering Committee, and deliver recommendations to leadership on quarterly or as-needed basis. Lead or support investigations as directed by the Deputy General Travel Risk Management Responsibilities Leverage global security networks, AFSC partners and security providers to monitor emerging travel risk trends, assess potential threats, and provide informed mitigation strategies and training for AFSC travelers. Enhance and maintain the Travel Center on AFSC's internal platform and collaborate with relevant staff and departments to ensure it remains an accessible, user-friendly resource for the AFSC community. Assess safety and security needs for meetings and events and partner with AFSC staff and key stakeholders to provide informed recommendations and guidance. Deliver pre-travel safety briefings, address travel-related security concerns, and support AFSC business travelers before, during, and after their trips. Respond to travel-related safety and security emergencies, coordinating efforts in alignment with AFSC's emergency response and crisis management protocols. Security Orientation and Training Develop and deliver security orientation and training programs that align with AFSC's mission, values, and institutional culture, fostering a security-conscious environment built on respect, integrity, and organizational best practices. Collaborate with Human Resources to integrate personal safety and security training into new hire orientation. Lead or coordinate comprehensive safety and security training to staff and to reinforce organizational processes, protocols, and the critical role of compliance in risk mitigation and workplace security. Pursue continuous professional development to strengthen core competencies, stay informed on evolving security trends, and uphold expertise in security management. Leadership