Clearance Jobs
SCA 14041 Computer Oper I
Clearance Jobs, Fort George G Meade, Maryland, United States, 20755
Service Desk Technician
SOSi is currently seeking an experienced Service Desk Technician to join our team in Fort Meade, MD. Essential Job Duties Assists users via phone and field support in a wide range of computer issues. Installs, upgrades, and maintains desktop and portable computer hardware, software, printers, and peripherals. Troubleshoots and resolves complex technical problems. Enters and updates tickets into the automated trouble ticketing system; tracks trends and recommends corrective actions; and ensures compliance with applicable security and property accountability requirements. Interfaces with Network Operations team on integration issues and product research and installation testing. Provides minor network cabling installations and modifications as required. Other duties as assigned. Minimum Requirements Candidate must possess or be eligible for favorable T1 (NACI, national Agency Check) investigation. DoD 8570.01 IAT level I (A+ CE, CCNA-Security, CND, Network+ CE, or SSCP) compliant or higher. Work Environment Working conditions are normal for an office environment. Fast paced, deadline-oriented environment. May require periods of non-traditional working hours including consecutive nights or weekends (if applicable) Working at SOSi All interested individuals will receive consideration and will not be discriminated against for any reason.
SOSi is currently seeking an experienced Service Desk Technician to join our team in Fort Meade, MD. Essential Job Duties Assists users via phone and field support in a wide range of computer issues. Installs, upgrades, and maintains desktop and portable computer hardware, software, printers, and peripherals. Troubleshoots and resolves complex technical problems. Enters and updates tickets into the automated trouble ticketing system; tracks trends and recommends corrective actions; and ensures compliance with applicable security and property accountability requirements. Interfaces with Network Operations team on integration issues and product research and installation testing. Provides minor network cabling installations and modifications as required. Other duties as assigned. Minimum Requirements Candidate must possess or be eligible for favorable T1 (NACI, national Agency Check) investigation. DoD 8570.01 IAT level I (A+ CE, CCNA-Security, CND, Network+ CE, or SSCP) compliant or higher. Work Environment Working conditions are normal for an office environment. Fast paced, deadline-oriented environment. May require periods of non-traditional working hours including consecutive nights or weekends (if applicable) Working at SOSi All interested individuals will receive consideration and will not be discriminated against for any reason.