Precision Castparts
SUMMARYThese positions serves as the commercial representation to the operations and manufacturing team. Planning and Production Coordinators requests melts and plans steps for finish jobs. ESSENTIAL FUNCTIONS•Responsible for planning production of customer orders to ensure customer satisfaction and maximize SMC revenue.•Responsible for efficient response to inquiries. This includes product capability, pricing, realistic lead times and resolving technical questions associated with inquires. •Accurately plans and schedules all orders, tailoring the customer's order requirements to fit applicable specifications and mill constraints. •Request starting material for order. Allocate to order and check to see that material meets order requirements as to chemistry and yield and is started in time to meet customer's delivery requirements. •Creates and submits requisitions for outwork processing. •Coordinates trucking as required for outwork processing.•Schedules intermediate stock orders to coincide with order planning, WIP, cycle time and delivery objectives. •Review intermediate/stock material and determine optimum utilization of material to fulfill customer requirements and minimize material waste.•Orders stock or intermediate materials for production/completion of customer purchase orders.•Offer non-conforming material and quantities to the customer, coordinating quality assurance with the customer and documenting changes. •Reviews changes to open orders and order cancellations for effect on pricing, and advises the appropriate divisions, circuits, departments, etc.•Maintains order file and other specialized records for individual customer or programs as necessary.•Completes shipping information and delivery date input during sales order reviews and planning.•Coordinates product availability and deliveries with the appropriate Company personnel and the customer.•Releases production orders (WIP jobs) to the operations team for either production or finished goods in inventory.•Responsible for enhancing Company relations through meeting with customers and distributor representatives. •Interface with manufacturing personnel, purchasing departments, shipping supervisors, and the commercial group on material status and production planning issues.•Interface with outside service providers ADDITIONAL RESPONSIBILITIES•Accomplishes all tasks as appropriate.QUALIFICATIONSEDUCATION AND EXPERIENCE•College degree preferred - business or system analyst.•3-5 years of experience in a manufacturing role.•Works under limited supervision.•Customer service experience, a plus.•Experience in gathering information and data. SPECIAL SKILLS•Ability to identify complex issues and develop solutions.•Good communication skills, both verbal and written.•Excellent computer skills are needed.•Excellent interpersonal skills are needed for communicating with customers and colleagues. COMPETENCIES•Customer Service•Product Knowledge•Quality Focus•Problem Solving•Market Knowledge•Documentation Skills•Listening•Phone Skills•Resolving Conflict•Analyzing Information •Multi-taskingADDITIONAL NOTES•The Company retains the right to change or assign other duties to this position.PHYSICAL DIMENSIONSPHYSICAL DEMANDS - MUST BE ABLE TO FREQUENTLY REMAIN IN A STATIONARY POSITION. MUST BE ABLE TO OCCASIONALLY MOVE ABOUT INSIDE THE OFFICE TO ACCESS FILE CABINETS, OFFICE MACHINERY, ETC. CONSTANTLY OPERATES A COMPUTER AND OTHER OFFICE PRODUCTIVITY MACHINERY, SUCH AS A CALCULATOR, COPY MACHINE, AND COMPUTER PRINTER. EMPLOYEES WILL ON OCCASION BE REQUIRED TO ENTER INTO OR WORK IN A MILL ENVIRONMENT. REASONABLE ACCOMMODATIONS MAY BE MADE TO ENABLE INDIVIDUALS WITH DISABILITIES TO PERFORM THE ESSENTIAL FUNCTIONS.WORK ENVIRONMENT - WORK PRIMARILY IN A CLIMATE CONTROLLED ENVIRONMENT WITH MINIMAL SAFETY/HEALTH HAZARD POTENTIAL.REASONABLE ACCOMMODATIONS MAY BE MADE TO ENABLE INDIVIDUALS WITH DISABILITIES TO PERFORM THE ESSENTIAL FUNCTIONS./*generated inline style */ All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. /*generated inline style */ This position requires use of information or access to production processes subject to national security controls under U.S. export control laws and regulations (including, but not limited to the International Traffic in Arms Regulations (ITAR) and the Export Administration Regulations (EAR)). To be qualified to work in this facility, a successful applicant must be a U.S. Person, as defined in those regulations, and able to supply evidence of that qualification prior to starting work or be authorized to receive controlled information under a specific license or permission from the relevant government agency. The U.S. export control regulations define a U.S. person as a U.S. Citizen, U.S. National, U.S. Permanent Resident (i.e. 'Green Card Holder'), and certain categories of Asylees and Refugees. /*generated inline style */