Veterans Staffing
Manager - IT Application Development
Veterans Staffing, Chicago, Illinois, United States, 60601
Job Opportunity: Manager Of It Applications Development
Achieving our goals starts with supporting yours. Grow your career, access top-tier health and wellness benefits, build lasting connections with your team and our customers, and travel the world using our extensive route network. Come join us to create what's next. Let's define tomorrow, together. United's Digital Technology team is comprised of many talented individuals all working together with cutting-edge technology to build the best airline in the history of aviation. Our team designs, develops and maintains massively scaling technology solutions brought to life with innovative architectures, data analytics, and digital solutions. Key Responsibilities
Lead the development and implementation of Contact Center technology, a key component of United's growth strategy. Lead a team focused on digital transformation, providing hands-on leadership in designing, analyzing, and developing scalable solutions. Emphasize solutions architecture, Agile development practices, and driving organizational change. Lead the entire application lifecycle, from analysis, design development through deployment and maintenance, ensuring efficient and reliable operations. Collaborate with collaborators, technical and business, to ensure that application delivery supports key business processes, customer experiences, loyalty and revenue growth. Collaborate with business units to prioritize product development and lead key initiatives. Engage closely with customers and leadership to align development and operational efforts with strategic priorities. Ensure that the application lifecycle supports broader business goals, including enhancing end user experiences and optimizing operational efficiency. Collaborate with other teams and business constituents to provide daily operational support. Be a trusted inspiring leader with business partners to build impactful products that delight your customers. Ensure smooth coordination between teams to support seamless operational performance and application delivery. Identify technical obstacles early and work closely with the team to find creative solutions. Facilitate teamwork between teams to identify emerging technologies and trends that could drive more effective solutions and future-proof applications. Consistently assess and refine development processes and methods to improve team performance and product quality. Promote the use of automation to streamline processes, reduce manual work, and improve overall efficiency across the application lifecycle. Implement and continuously improve standard processes in Agile. Maintain accountability by regularly reviewing processes against operational goals. Ensure work aligns with established processes, JSOX and other internal controls. Focus on continuous process improvement by implementing feedback loops that leverage data from operational incidents and performance metrics to refine processes over time. Show a commitment to professional development. Lead efforts to plan project staffing, forecast budget, and communicate progress to senior IT and business leadership. Promote multi-functional skill development, ensuring team members have exposure to both operational and development practices. Qualifications
What's needed to succeed (Minimum Qualifications): Bachelor's Degree in Information Technology, Business Administration, Computer Science or equivalent field of study 4+ years of hands on coding experience and application delivery and lifecycle management and technology 1+ years of experience leading and managing a team Experience with Java, Python, Angular, React or similar frameworks. Experience with AWS cloud Demonstrable experience in developing and managing cloud-native and On-premise applications and services, including infrastructure as code, container orchestration, and cloud-based security practices. Previous experience in owning projects and delivering successfully. Experience in people management, setting up goals and performance management. Ability to prioritize projects and initiatives based on their alignment with business goals and strategic objectives. Technology management & delivery leadership experience, fostering a culture of innovation and teamwork. Strong verbal and written communication skills and the ability to clearly communicate ideas to a variety of technical and non-technical audiences. Ability to quickly triage and drive the resolution effort for production support situations. What will help you propel from the pack (Preferred Qualifications): Master's degree Experienced in leading digital transformation initiatives, driving innovation and modernization across the organization's application portfolio to meet evolving business demands will be highly preferred. Experience with core Java & J2EE. Developer or Solution Architect certification is nice. Proficiency in managing software development projects, including familiarity with Agile, DevOps practices, and software lifecycle management. Demonstrated experience with containerization technologies such as Kubernetes, Docker, and Helm. Deep understanding of Service Oriented Architecture, Micro-services, Message/ event based architectures. Comfortability in front end languages or frameworks- HTML5, CSS, JavaScript, Angular, React will be beneficial. Familiarity with Contact center, Customer care and Social platforms such as Customer Relationship Management Systems is a plus. Knowledge or experience with ML, LLM, and AI. Aviation industry knowledge or experience is nice to have. Hands on experience in Web and Services development including microservices using Spring boot, REST, SOAP, JPA/Hibernate, Swagger, API gateway, APIGEE. Experience with Event Driven Architectures on platforms such as Solace or Kafka. The base pay range for this role is $109,820.00 to $149,600.00. The base salary range/hourly rate listed is dependent on job-related factors such as experience, education, and skills. This position is also eligible for bonus and/or long-term incentive compensation awards. You may be eligible for the following competitive benefits: medical, dental, vision, life, accident & disability, parental leave, employee assistance program, commuter, paid holidays, paid time off, 401(k) and flight privileges. United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status and other protected status as required by applicable law. Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT.
Achieving our goals starts with supporting yours. Grow your career, access top-tier health and wellness benefits, build lasting connections with your team and our customers, and travel the world using our extensive route network. Come join us to create what's next. Let's define tomorrow, together. United's Digital Technology team is comprised of many talented individuals all working together with cutting-edge technology to build the best airline in the history of aviation. Our team designs, develops and maintains massively scaling technology solutions brought to life with innovative architectures, data analytics, and digital solutions. Key Responsibilities
Lead the development and implementation of Contact Center technology, a key component of United's growth strategy. Lead a team focused on digital transformation, providing hands-on leadership in designing, analyzing, and developing scalable solutions. Emphasize solutions architecture, Agile development practices, and driving organizational change. Lead the entire application lifecycle, from analysis, design development through deployment and maintenance, ensuring efficient and reliable operations. Collaborate with collaborators, technical and business, to ensure that application delivery supports key business processes, customer experiences, loyalty and revenue growth. Collaborate with business units to prioritize product development and lead key initiatives. Engage closely with customers and leadership to align development and operational efforts with strategic priorities. Ensure that the application lifecycle supports broader business goals, including enhancing end user experiences and optimizing operational efficiency. Collaborate with other teams and business constituents to provide daily operational support. Be a trusted inspiring leader with business partners to build impactful products that delight your customers. Ensure smooth coordination between teams to support seamless operational performance and application delivery. Identify technical obstacles early and work closely with the team to find creative solutions. Facilitate teamwork between teams to identify emerging technologies and trends that could drive more effective solutions and future-proof applications. Consistently assess and refine development processes and methods to improve team performance and product quality. Promote the use of automation to streamline processes, reduce manual work, and improve overall efficiency across the application lifecycle. Implement and continuously improve standard processes in Agile. Maintain accountability by regularly reviewing processes against operational goals. Ensure work aligns with established processes, JSOX and other internal controls. Focus on continuous process improvement by implementing feedback loops that leverage data from operational incidents and performance metrics to refine processes over time. Show a commitment to professional development. Lead efforts to plan project staffing, forecast budget, and communicate progress to senior IT and business leadership. Promote multi-functional skill development, ensuring team members have exposure to both operational and development practices. Qualifications
What's needed to succeed (Minimum Qualifications): Bachelor's Degree in Information Technology, Business Administration, Computer Science or equivalent field of study 4+ years of hands on coding experience and application delivery and lifecycle management and technology 1+ years of experience leading and managing a team Experience with Java, Python, Angular, React or similar frameworks. Experience with AWS cloud Demonstrable experience in developing and managing cloud-native and On-premise applications and services, including infrastructure as code, container orchestration, and cloud-based security practices. Previous experience in owning projects and delivering successfully. Experience in people management, setting up goals and performance management. Ability to prioritize projects and initiatives based on their alignment with business goals and strategic objectives. Technology management & delivery leadership experience, fostering a culture of innovation and teamwork. Strong verbal and written communication skills and the ability to clearly communicate ideas to a variety of technical and non-technical audiences. Ability to quickly triage and drive the resolution effort for production support situations. What will help you propel from the pack (Preferred Qualifications): Master's degree Experienced in leading digital transformation initiatives, driving innovation and modernization across the organization's application portfolio to meet evolving business demands will be highly preferred. Experience with core Java & J2EE. Developer or Solution Architect certification is nice. Proficiency in managing software development projects, including familiarity with Agile, DevOps practices, and software lifecycle management. Demonstrated experience with containerization technologies such as Kubernetes, Docker, and Helm. Deep understanding of Service Oriented Architecture, Micro-services, Message/ event based architectures. Comfortability in front end languages or frameworks- HTML5, CSS, JavaScript, Angular, React will be beneficial. Familiarity with Contact center, Customer care and Social platforms such as Customer Relationship Management Systems is a plus. Knowledge or experience with ML, LLM, and AI. Aviation industry knowledge or experience is nice to have. Hands on experience in Web and Services development including microservices using Spring boot, REST, SOAP, JPA/Hibernate, Swagger, API gateway, APIGEE. Experience with Event Driven Architectures on platforms such as Solace or Kafka. The base pay range for this role is $109,820.00 to $149,600.00. The base salary range/hourly rate listed is dependent on job-related factors such as experience, education, and skills. This position is also eligible for bonus and/or long-term incentive compensation awards. You may be eligible for the following competitive benefits: medical, dental, vision, life, accident & disability, parental leave, employee assistance program, commuter, paid holidays, paid time off, 401(k) and flight privileges. United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status and other protected status as required by applicable law. Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT.