The Hague Institute for Innovation of Law
Systems/Network Administrator
The Hague Institute for Innovation of Law, New York, New York, United States, 10003
The Opportunity
The Technology Department is seeking an experienced Systems/Network Administrator to optimize the Center's technology infrastructure and participate in research and development to continuously innovate and keep up with the growing technology needs of the Center. Reporting to the Infrastructure and Cloud Manager, the Systems/Network Administrator will be responsible for the Center's IT infrastructure and security planning, ongoing performance tuning, and resource optimization to provide a robust, secure, and highly available technology infrastructure. Responsibilities include but are not limited to: Infrastructure Management
: Monitor, maintain, and optimize IT systems and networks to ensure functionality, security, and efficiency; Configure and manage Windows and Linux servers (physical and virtual environments); Oversee hybrid IT environments, including on-premises and cloud platforms such as Microsoft Azure; Manage Microsoft 365, including Exchange, Teams, SharePoint, and OneDrive, ensuring seamless collaboration and data security; Manage and administer Google Workspace, including user accounts, groups, shared drives, and integrated Google apps to ensure efficient and secure collaboration; Manage Microsoft System Center Configuration Manager (SCCM) for software deployment, patching, and endpoint management; Implement and maintain Active Directory (AD) best practices, including organizational units (OUs), group policies (GPOs), user provisioning, and access controls; and Plan and execute server and network equipment installations and upgrades. Network Administration
: Design, deploy, and support LAN, WAN, VPNs, and firewall infrastructure; Monitor and troubleshoot network performance and security issues, implementing improvements proactively; and Collaborate with internal teams and external vendors to ensure a secure and efficient network environment. Security and Compliance
: Manage firewall configurations and security policies, focusing on Ubiquiti and Cisco devices; Conduct regular vulnerability assessments, system updates, and remediation to minimize risk; Enforce identity and access management, including MFA and role-based access controls; and Detect, respond to, and mitigate security incidents. Automation and Optimization
: Develop and implement automation (PowerShell, Power Automate, etc.) to streamline processes and improve system efficiency; and Monitor system performance using analytics tools and make proactive recommendations for capacity planning and optimization. User Support and Collaboration
: Evaluate and resolve Service Desk requests effectively; Mentor IT support staff, fostering skill development and knowledge sharing; and Provide technical guidance and support to end users, ensuring a positive experience. Business Continuity
: Contribute to disaster recovery and business continuity planning and execution; Implement and maintain backup and recovery solutions; and Additional tasks as necessary. Qualifications:
Required
: Bachelor's degree in Computer Science, Information Technology, or a related field; Minimum of 5 years of hands-on experience in systems and network administration; Strong expertise in Microsoft 365, including Exchange, Entra ID (Azure AD), Intune, and PowerShell scripting; Hands-on experience managing Google Workspace, including user accounts, groups, organizational units, security settings, and apps; Extensive experience with Microsoft SCCM for software deployment and endpoint management; Advanced knowledge of Active Directory (multi-domain), group policies, DNS, and secure user access management; Proficiency in core networking concepts (TCP/IP, DNS, DHCP, VLANs, routing, switching, VPNs); Experience configuring and managing Ubiquiti and Cisco network devices; Practical experience with hybrid environments, including Azure VMs, virtual networks, and storage solutions; Strong background in Windows Server administration, virtualization (Hyper-V), and disaster recovery; Experience with mobile device management (Windows, Mac, iOS, Android); and Excellent problem-solving, organizational, and interpersonal skills. Preferred: Certifications such as Microsoft 365, Google Workspace, CompTIA, or similar; Familiarity with SaaS tools (e.g., Slack, Jira); Proficiency in additional scripting languages (e.g., Python, KQL); and Experience working in nonprofit or mission-driven organizations. Position Type:
Full-time. Position Location:
Midtown, Manhattan, 2 days a week in person required. Compensation:
The compensation range for this position is $89,000 - $110,000 and is commensurate with experience. The Center for Justice Innovation offers an excellent benefits package including comprehensive healthcare with a national network, free basic dental coverage, vision insurance, short-term and long-term disability, life insurance, and flexible spending accounts including commuter FSA. We prioritize mental health care for our staff and offer services like Talkspace and Ginger through our healthcare plans. We offer a 403(b) retirement plan with a two-to-one employer contribution up to 5%. The Center for Justice Innovation is an equal opportunity employer committed to fostering an inclusive and diverse workplace. We do not discriminate based on race, color, religion, gender identity, gender expression, pregnancy, national origin, age, military service eligibility, veteran status, sexual orientation, marital status, disability, or any other category protected by law. We strongly encourage and welcome applications from women, people of color, members of the LGBTQ+ community, and individuals with prior contact with the criminal justice system. Our goal is to create a supportive and respectful environment where everyone, regardless of background or identity, feels valued and included. At this time, the Center does not sponsor or support any immigration status, which includes supporting or completing any foreign student training plan. All applicants must be legally authorized to work in the United States at the time of application and throughout the duration of employment. Candidates are expected to provide accurate and truthful information throughout the hiring process. Any misrepresentation, falsification, or omission of material facts may result in disqualification from consideration, withdrawal of an offer, or termination of employment, regardless of when discovered. As of February 10, 2023, New York City Executive Order 25 rescinded the COVID-19 vaccination requirement for City workers, new hires, and contracted employees. While the Center does not require vaccination, we strongly recommend that all staff, interns, and volunteers stay up to date. In compliance with federal law, all hires must verify their identity and eligibility to work in the United States and complete the required employment verification form upon hire. Please refer to the job posting for relevant contact information. If contact details are not provided, we kindly ask that you refrain from inquiries via phone or email, as only shortlisted candidates will be contacted.
The Technology Department is seeking an experienced Systems/Network Administrator to optimize the Center's technology infrastructure and participate in research and development to continuously innovate and keep up with the growing technology needs of the Center. Reporting to the Infrastructure and Cloud Manager, the Systems/Network Administrator will be responsible for the Center's IT infrastructure and security planning, ongoing performance tuning, and resource optimization to provide a robust, secure, and highly available technology infrastructure. Responsibilities include but are not limited to: Infrastructure Management
: Monitor, maintain, and optimize IT systems and networks to ensure functionality, security, and efficiency; Configure and manage Windows and Linux servers (physical and virtual environments); Oversee hybrid IT environments, including on-premises and cloud platforms such as Microsoft Azure; Manage Microsoft 365, including Exchange, Teams, SharePoint, and OneDrive, ensuring seamless collaboration and data security; Manage and administer Google Workspace, including user accounts, groups, shared drives, and integrated Google apps to ensure efficient and secure collaboration; Manage Microsoft System Center Configuration Manager (SCCM) for software deployment, patching, and endpoint management; Implement and maintain Active Directory (AD) best practices, including organizational units (OUs), group policies (GPOs), user provisioning, and access controls; and Plan and execute server and network equipment installations and upgrades. Network Administration
: Design, deploy, and support LAN, WAN, VPNs, and firewall infrastructure; Monitor and troubleshoot network performance and security issues, implementing improvements proactively; and Collaborate with internal teams and external vendors to ensure a secure and efficient network environment. Security and Compliance
: Manage firewall configurations and security policies, focusing on Ubiquiti and Cisco devices; Conduct regular vulnerability assessments, system updates, and remediation to minimize risk; Enforce identity and access management, including MFA and role-based access controls; and Detect, respond to, and mitigate security incidents. Automation and Optimization
: Develop and implement automation (PowerShell, Power Automate, etc.) to streamline processes and improve system efficiency; and Monitor system performance using analytics tools and make proactive recommendations for capacity planning and optimization. User Support and Collaboration
: Evaluate and resolve Service Desk requests effectively; Mentor IT support staff, fostering skill development and knowledge sharing; and Provide technical guidance and support to end users, ensuring a positive experience. Business Continuity
: Contribute to disaster recovery and business continuity planning and execution; Implement and maintain backup and recovery solutions; and Additional tasks as necessary. Qualifications:
Required
: Bachelor's degree in Computer Science, Information Technology, or a related field; Minimum of 5 years of hands-on experience in systems and network administration; Strong expertise in Microsoft 365, including Exchange, Entra ID (Azure AD), Intune, and PowerShell scripting; Hands-on experience managing Google Workspace, including user accounts, groups, organizational units, security settings, and apps; Extensive experience with Microsoft SCCM for software deployment and endpoint management; Advanced knowledge of Active Directory (multi-domain), group policies, DNS, and secure user access management; Proficiency in core networking concepts (TCP/IP, DNS, DHCP, VLANs, routing, switching, VPNs); Experience configuring and managing Ubiquiti and Cisco network devices; Practical experience with hybrid environments, including Azure VMs, virtual networks, and storage solutions; Strong background in Windows Server administration, virtualization (Hyper-V), and disaster recovery; Experience with mobile device management (Windows, Mac, iOS, Android); and Excellent problem-solving, organizational, and interpersonal skills. Preferred: Certifications such as Microsoft 365, Google Workspace, CompTIA, or similar; Familiarity with SaaS tools (e.g., Slack, Jira); Proficiency in additional scripting languages (e.g., Python, KQL); and Experience working in nonprofit or mission-driven organizations. Position Type:
Full-time. Position Location:
Midtown, Manhattan, 2 days a week in person required. Compensation:
The compensation range for this position is $89,000 - $110,000 and is commensurate with experience. The Center for Justice Innovation offers an excellent benefits package including comprehensive healthcare with a national network, free basic dental coverage, vision insurance, short-term and long-term disability, life insurance, and flexible spending accounts including commuter FSA. We prioritize mental health care for our staff and offer services like Talkspace and Ginger through our healthcare plans. We offer a 403(b) retirement plan with a two-to-one employer contribution up to 5%. The Center for Justice Innovation is an equal opportunity employer committed to fostering an inclusive and diverse workplace. We do not discriminate based on race, color, religion, gender identity, gender expression, pregnancy, national origin, age, military service eligibility, veteran status, sexual orientation, marital status, disability, or any other category protected by law. We strongly encourage and welcome applications from women, people of color, members of the LGBTQ+ community, and individuals with prior contact with the criminal justice system. Our goal is to create a supportive and respectful environment where everyone, regardless of background or identity, feels valued and included. At this time, the Center does not sponsor or support any immigration status, which includes supporting or completing any foreign student training plan. All applicants must be legally authorized to work in the United States at the time of application and throughout the duration of employment. Candidates are expected to provide accurate and truthful information throughout the hiring process. Any misrepresentation, falsification, or omission of material facts may result in disqualification from consideration, withdrawal of an offer, or termination of employment, regardless of when discovered. As of February 10, 2023, New York City Executive Order 25 rescinded the COVID-19 vaccination requirement for City workers, new hires, and contracted employees. While the Center does not require vaccination, we strongly recommend that all staff, interns, and volunteers stay up to date. In compliance with federal law, all hires must verify their identity and eligibility to work in the United States and complete the required employment verification form upon hire. Please refer to the job posting for relevant contact information. If contact details are not provided, we kindly ask that you refrain from inquiries via phone or email, as only shortlisted candidates will be contacted.