Marshall Hotels & Resorts
Overnight Maintenance
Marshall Hotels & Resorts, Providence, Rhode Island, United States, 02912
Job Overview
The Overnight Engineer performs interior and external preventative maintenance along with mechanical, electrical and plumbing repairs in compliance with policies and procedures, brand standards, and federal, state and local regulations. Responds to engineering service calls. Promptly reports emergencies, accidents, injuries, missing articles, damage, engineering items and safety hazards to management. Reports any deviations from policies, procedures, brand standards and regulations to management. What You'll Be Doing
Perform interior and exterior preventive maintenance and repairs such as mechanical, electrical, and plumbing. Respond promptly to elevator breakdowns. Maintain accurate maintenance records. Respond to and resolve engineering service requests in a courteous, efficient, safe manner. May respond to general guest requests (supplies, etc.) on the overnight shift. Appropriate and proper use of engineering supplies and tools. Maintain all engineering and work areas in orderly and clean condition. Prompt reporting to engineering management all emergencies, injuries, missing articles, damage, mechanical problems and safety hazards. Document all parts used and parts needed to be purchased. On time and at work when scheduled, and in proper uniform. Attend department meetings as scheduled. Consistent professional and positive attitude and actions when communicating with guests and associates. Report any incidents of guest dissatisfaction or unusual matters of significance to manager/supervisor or manager-on-duty so that corrective measures may be taken. Comply with policies and procedures. Practice safe work habits and comply with sanitary, safety, security and emergency procedures. Write shift reports including reports on any incidents of theft, accidents or injuries when assigned. Check with manager/supervisor or manager-on-duty before leaving work area for any reason. Perform special projects and other responsibilities as assigned. Participate in task forces and committees as requested. Any other tasks / duties as requested by management. Education and Experience: High school diploma and training in building maintenance. One or more years of experience in building maintenance or related experience. Experience in the hospitality industry preferred. Ability to remain calm and professional under pressure. Skills and Abilities: Ability to understand and provide friendly guest service. Ability to understand and comply with proper preventive maintenance and repair policies, procedures and brand standards. Ability to properly use engineering tools and supplies. Ability to timely complete assignments, identify and investigate issues and resolve basic matters. Ability to follow an appropriate course of action based on policies and procedures. Attention to details with good organizational and efficient time management skills. Consistent professional attitude and behavior with effective listening and communication skills. Ability to work in a fast paced environment, sometimes under pressure, while remaining flexible and efficient. Ability to satisfy the legal requirements for employment within the jurisdiction. Working Conditions & Physical Effort: Physical work is a primary part of job and it is performed inside and outside with equipment, machines and/or operating a motor vehicle. The work involves exposure to extreme temperatures, chemicals, dirt, fumes, smoke, unpleasant odors, and/or loud noises. The exposure to hazards or physical risks that requires following basic safety precautions and use of applicable protective equipment. The physical requirements include extended walking, standing, climbing, bending, reaching, pulling, pushing, kneeling and lifting up to 100 pounds. While performing job duties, the associate is required to listen, speak and write. The job requires close vision with or without corrective lenses. This position may be required to operate a motor vehicle. Benefits: Health, Dental and Vision Insurances Disability Insurances Supplemental Life Insurances Identity Theft Protection Flexible Spending Accounts 401(k) Retirement Plan Paid Time Off, Vacation and Holidays Employee Assistance Program AMAZING HOTEL DISCOUNTS to any property in the TPG portfolio and MUCH MORE! *Benefits vary by location* Part-Time Benefits Also Available! EEO/VET/DISABLED
The Overnight Engineer performs interior and external preventative maintenance along with mechanical, electrical and plumbing repairs in compliance with policies and procedures, brand standards, and federal, state and local regulations. Responds to engineering service calls. Promptly reports emergencies, accidents, injuries, missing articles, damage, engineering items and safety hazards to management. Reports any deviations from policies, procedures, brand standards and regulations to management. What You'll Be Doing
Perform interior and exterior preventive maintenance and repairs such as mechanical, electrical, and plumbing. Respond promptly to elevator breakdowns. Maintain accurate maintenance records. Respond to and resolve engineering service requests in a courteous, efficient, safe manner. May respond to general guest requests (supplies, etc.) on the overnight shift. Appropriate and proper use of engineering supplies and tools. Maintain all engineering and work areas in orderly and clean condition. Prompt reporting to engineering management all emergencies, injuries, missing articles, damage, mechanical problems and safety hazards. Document all parts used and parts needed to be purchased. On time and at work when scheduled, and in proper uniform. Attend department meetings as scheduled. Consistent professional and positive attitude and actions when communicating with guests and associates. Report any incidents of guest dissatisfaction or unusual matters of significance to manager/supervisor or manager-on-duty so that corrective measures may be taken. Comply with policies and procedures. Practice safe work habits and comply with sanitary, safety, security and emergency procedures. Write shift reports including reports on any incidents of theft, accidents or injuries when assigned. Check with manager/supervisor or manager-on-duty before leaving work area for any reason. Perform special projects and other responsibilities as assigned. Participate in task forces and committees as requested. Any other tasks / duties as requested by management. Education and Experience: High school diploma and training in building maintenance. One or more years of experience in building maintenance or related experience. Experience in the hospitality industry preferred. Ability to remain calm and professional under pressure. Skills and Abilities: Ability to understand and provide friendly guest service. Ability to understand and comply with proper preventive maintenance and repair policies, procedures and brand standards. Ability to properly use engineering tools and supplies. Ability to timely complete assignments, identify and investigate issues and resolve basic matters. Ability to follow an appropriate course of action based on policies and procedures. Attention to details with good organizational and efficient time management skills. Consistent professional attitude and behavior with effective listening and communication skills. Ability to work in a fast paced environment, sometimes under pressure, while remaining flexible and efficient. Ability to satisfy the legal requirements for employment within the jurisdiction. Working Conditions & Physical Effort: Physical work is a primary part of job and it is performed inside and outside with equipment, machines and/or operating a motor vehicle. The work involves exposure to extreme temperatures, chemicals, dirt, fumes, smoke, unpleasant odors, and/or loud noises. The exposure to hazards or physical risks that requires following basic safety precautions and use of applicable protective equipment. The physical requirements include extended walking, standing, climbing, bending, reaching, pulling, pushing, kneeling and lifting up to 100 pounds. While performing job duties, the associate is required to listen, speak and write. The job requires close vision with or without corrective lenses. This position may be required to operate a motor vehicle. Benefits: Health, Dental and Vision Insurances Disability Insurances Supplemental Life Insurances Identity Theft Protection Flexible Spending Accounts 401(k) Retirement Plan Paid Time Off, Vacation and Holidays Employee Assistance Program AMAZING HOTEL DISCOUNTS to any property in the TPG portfolio and MUCH MORE! *Benefits vary by location* Part-Time Benefits Also Available! EEO/VET/DISABLED