ManTech
End User Device/Network Technician
Unlock the secrets of intelligence with MANTECH! Join a dynamic team at the forefront of national security, providing advanced solutions to government intelligence agencies. Since 1968, we've been solving the toughest challenges with groundbreaking tech. Explore thrilling projects in Digital Transformation, Cybersecurity, IT, Data Analytics and Software Development. Elevate your career and make a difference. Your adventure begins nowunleash your potential with MANTECH! MANTECH seeks a motivated, career and customer-oriented End User Device/Network Technician to join our team in Wahiawa, HI. The successful candidate will be responsible for installing and troubleshooting all desktop devices to include desktop VTCs and associated equipment, such as MFDs, laptops, and conference rooms. Responsibilities include but are not limited to: Provides installation/troubleshooting support to VOIP phones, Teleconferencing equipment, AVMM/conference rooms, printers, desktop computers, other hardware devices as requested, and completes associated cabling work. Supports refresh, modernization, projects, and Service Task Order activities as required. Follows proper processes of equipment classification and sanitization. Conducts equipment surveys, inventories, completes database updates, and assists with logistical services for associated equipment. Works all of the above requirements within Service Level Agreement time windows. Travels to support other locations within the area as needed up to 25% travel required Minimum Qualifications: 1+ years of hands-on experience in IT hardware support. Possess an IAT level II baseline certification as defined by DoD 8570.01-M such as Security + *Must attain within 6 months. Experience in or willingness to learn installation/troubleshooting of end user devices such as VOIP phones, Teleconferencing equipment, AVMM/conference rooms, printers, desktop computers, other hardware devices. Customer facing experience. Preferred Qualifications: Experience supporting CAN networking requirements. Experience with a ticketing system, preferably ServiceNow. Quality cabling skills in installation, splicing, and fabrication. Clearance Requirements: Must have a current/active TS/SCI w/ Poly Physical Requirements: Maintains a regular sedentary position, attends meeting both virtually and in person, constantly positions self to maintain computers in the lab, including under the desks and in the server closet and must be willing to travel as needed to support operational demands. The projected compensation range for this position is $70,000.00-$116,400.00. There are differentiating factors that can impact a final salary/hourly rate, including, but not limited to, relevant work experience, skills and competencies that align to the specified role, geographic location, education and certifications as well as Federal Government Contract Labor categories. In addition, MANTECH invests in its employees beyond just compensation. MANTECH's benefits offerings include, dependent upon position, Health Insurance, Life Insurance, Paid Time Off, Holiday Pay, short-term and long-term Disability, Retirement and Savings, Learning and Development opportunities, wellness programs as well as other optional benefit elections. MANTECH International Corporation considers all qualified applicants for employment without regard to disability or veteran status or any other status protected under any federal, state, or local law or regulation. If you need a reasonable accommodation to apply for a position with MANTECH, please email us at and provide your name and contact information.
Unlock the secrets of intelligence with MANTECH! Join a dynamic team at the forefront of national security, providing advanced solutions to government intelligence agencies. Since 1968, we've been solving the toughest challenges with groundbreaking tech. Explore thrilling projects in Digital Transformation, Cybersecurity, IT, Data Analytics and Software Development. Elevate your career and make a difference. Your adventure begins nowunleash your potential with MANTECH! MANTECH seeks a motivated, career and customer-oriented End User Device/Network Technician to join our team in Wahiawa, HI. The successful candidate will be responsible for installing and troubleshooting all desktop devices to include desktop VTCs and associated equipment, such as MFDs, laptops, and conference rooms. Responsibilities include but are not limited to: Provides installation/troubleshooting support to VOIP phones, Teleconferencing equipment, AVMM/conference rooms, printers, desktop computers, other hardware devices as requested, and completes associated cabling work. Supports refresh, modernization, projects, and Service Task Order activities as required. Follows proper processes of equipment classification and sanitization. Conducts equipment surveys, inventories, completes database updates, and assists with logistical services for associated equipment. Works all of the above requirements within Service Level Agreement time windows. Travels to support other locations within the area as needed up to 25% travel required Minimum Qualifications: 1+ years of hands-on experience in IT hardware support. Possess an IAT level II baseline certification as defined by DoD 8570.01-M such as Security + *Must attain within 6 months. Experience in or willingness to learn installation/troubleshooting of end user devices such as VOIP phones, Teleconferencing equipment, AVMM/conference rooms, printers, desktop computers, other hardware devices. Customer facing experience. Preferred Qualifications: Experience supporting CAN networking requirements. Experience with a ticketing system, preferably ServiceNow. Quality cabling skills in installation, splicing, and fabrication. Clearance Requirements: Must have a current/active TS/SCI w/ Poly Physical Requirements: Maintains a regular sedentary position, attends meeting both virtually and in person, constantly positions self to maintain computers in the lab, including under the desks and in the server closet and must be willing to travel as needed to support operational demands. The projected compensation range for this position is $70,000.00-$116,400.00. There are differentiating factors that can impact a final salary/hourly rate, including, but not limited to, relevant work experience, skills and competencies that align to the specified role, geographic location, education and certifications as well as Federal Government Contract Labor categories. In addition, MANTECH invests in its employees beyond just compensation. MANTECH's benefits offerings include, dependent upon position, Health Insurance, Life Insurance, Paid Time Off, Holiday Pay, short-term and long-term Disability, Retirement and Savings, Learning and Development opportunities, wellness programs as well as other optional benefit elections. MANTECH International Corporation considers all qualified applicants for employment without regard to disability or veteran status or any other status protected under any federal, state, or local law or regulation. If you need a reasonable accommodation to apply for a position with MANTECH, please email us at and provide your name and contact information.