NY Staffing
AI Organizational Change Management (OCM) Lead - Remote
NY Staffing, Winooski, Vermont, United States, 05404
Organizational Change Management (OCM) Lead
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together. Organizational Change Management (OCM) Lead will be aligned to AI key priority projects that have significant enterprise end user impact and work with IT program/project teams to both plan and execute a specific set of OCM activities. Scope includes but not limited to driving strong partnerships and working alongside program/capability/project owners, Enterprise Communications team, and other teams to develop the high-level change strategy and execute those deliverables. These may include but are not limited to: Stakeholder analysis Change plan Communication strategy, direction and plan, or recommendations when Enterprise Communications owns the project communications (based on the end user of the technology) End user materials such as SharePoint site build, best practice documentation, job aids, etc. Training recommendation for the program/capability team to drive continued acceptance and adoption This role is accountable to execute all deliverables defined under their ownership and deliver on the defined strategy. General Summary
Plan, develop, and implement strategic organizational change management, including stakeholder engagement and internal communications, to support and promote adoption technology rollouts and necessary actions with significant internal enterprise end-user (employee and contractor) impact. You'll enjoy the flexibility to work remotely from anywhere within the U.S. as you take on some tough challenges. Primary Responsibilities
Responsible for the delivery of Organizational Change Management to increase the understanding and adoption of key technology capabilities and platforms with users across UHG Analyze and drive stakeholder or end-user needs, implement strategic communications, and change tactics Gathers input and defines solutions for complex change management and communication needs, both internal and external to the IT organization Design, develop and deliver successful change plans, tactics, and communication mechanisms, messages, channels, systems, materials and tools to address audience needs and expected impacts Builds business relationships with key Business and Project/Program stakeholders Defines change management metrics and reporting to assess the impact of change management activities Required Qualifications
Prosci-certified and/or 3+ years OCM experience at large, complex organization 6+ years of experience in organizational change management and communication methodology, with proven results (i.e. PROSCI) 4+ years of experience writing change plans, writing change communications, and planning OCM measurement, and reporting 3+ years of experience with technology systems with an emphasis on enterprise software upgrades and applications changes, and end-user technology change roll outs 3+ years of experience in project management 2+ years of experience leading Organizational Change Management initiatives in complex environments and delivering significant business results Preferred Qualifications
UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together. Organizational Change Management (OCM) Lead will be aligned to AI key priority projects that have significant enterprise end user impact and work with IT program/project teams to both plan and execute a specific set of OCM activities. Scope includes but not limited to driving strong partnerships and working alongside program/capability/project owners, Enterprise Communications team, and other teams to develop the high-level change strategy and execute those deliverables. These may include but are not limited to: Stakeholder analysis Change plan Communication strategy, direction and plan, or recommendations when Enterprise Communications owns the project communications (based on the end user of the technology) End user materials such as SharePoint site build, best practice documentation, job aids, etc. Training recommendation for the program/capability team to drive continued acceptance and adoption This role is accountable to execute all deliverables defined under their ownership and deliver on the defined strategy. General Summary
Plan, develop, and implement strategic organizational change management, including stakeholder engagement and internal communications, to support and promote adoption technology rollouts and necessary actions with significant internal enterprise end-user (employee and contractor) impact. You'll enjoy the flexibility to work remotely from anywhere within the U.S. as you take on some tough challenges. Primary Responsibilities
Responsible for the delivery of Organizational Change Management to increase the understanding and adoption of key technology capabilities and platforms with users across UHG Analyze and drive stakeholder or end-user needs, implement strategic communications, and change tactics Gathers input and defines solutions for complex change management and communication needs, both internal and external to the IT organization Design, develop and deliver successful change plans, tactics, and communication mechanisms, messages, channels, systems, materials and tools to address audience needs and expected impacts Builds business relationships with key Business and Project/Program stakeholders Defines change management metrics and reporting to assess the impact of change management activities Required Qualifications
Prosci-certified and/or 3+ years OCM experience at large, complex organization 6+ years of experience in organizational change management and communication methodology, with proven results (i.e. PROSCI) 4+ years of experience writing change plans, writing change communications, and planning OCM measurement, and reporting 3+ years of experience with technology systems with an emphasis on enterprise software upgrades and applications changes, and end-user technology change roll outs 3+ years of experience in project management 2+ years of experience leading Organizational Change Management initiatives in complex environments and delivering significant business results Preferred Qualifications
UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.