Baylor University Medical Center
Scheduling Coordinator - Pre Transplant
Baylor University Medical Center, Dallas, Texas, United States, 75201
Scheduling Coordinator Transplant
The Scheduling Coordinator Transplant coordinates scheduling for pre and post-transplant patients. This includes tests, procedures, and consults as needed by protocol or clinical need. Essential Functions of the Role: Schedule and coordinate multiple appointments, procedures, and tests for patients. This includes transplant evaluation, waiting list, and post-care. The evaluation includes 20 separate appointments that must be coordinated within one week. Contact patient before and after appointment is scheduled to confirm date and times. Make changes to patient's schedule as needed (i.e. cancellation and rescheduling). Establish, maintain, and update patient's chart for visit and send patient information to appropriate physician offices for appointments, as requested. Input patient appointments and information in appropriate databases. Medicare Cost Report data entry. Prepare a wide variety of word processing tasks for correspondence to patients and department data (Word and Excel). Gather patient clinical data from outside offices as needed for chart, appointments, and patient follow-up. Chart incoming patient information and distribute to coordinators and physicians. Assist in transplant clinics with posting labs and scheduling appointments as needed. Prepare patient information through data entry and copying for selection committees. Maintain office supplies for appropriate area. Key Success Factors: Must demonstrate exceptional communication skills by conveying necessary information accurately, listening effectively and asking questions where clarification is needed. Ability to operate computer, fax, copier, scanner, and telephone. Must be able to multitask. Ability to follow instructions and respond to upper management's directions accurately. Must be able to work autonomously, prioritize work activities and use time efficiently. Must be able to maintain confidentiality. Must be able to demonstrate and promote a positive team-oriented environment. Must be able to stay focused and concentrate under normal or heavy distractions. Must be able to work well under pressure and/or stressful conditions. Must possess the ability to manage change, delays, or unexpected events appropriately. Qualifications: EDUCATION - H.S. Diploma/GED Equivalent EXPERIENCE - 2 Years of Experience
The Scheduling Coordinator Transplant coordinates scheduling for pre and post-transplant patients. This includes tests, procedures, and consults as needed by protocol or clinical need. Essential Functions of the Role: Schedule and coordinate multiple appointments, procedures, and tests for patients. This includes transplant evaluation, waiting list, and post-care. The evaluation includes 20 separate appointments that must be coordinated within one week. Contact patient before and after appointment is scheduled to confirm date and times. Make changes to patient's schedule as needed (i.e. cancellation and rescheduling). Establish, maintain, and update patient's chart for visit and send patient information to appropriate physician offices for appointments, as requested. Input patient appointments and information in appropriate databases. Medicare Cost Report data entry. Prepare a wide variety of word processing tasks for correspondence to patients and department data (Word and Excel). Gather patient clinical data from outside offices as needed for chart, appointments, and patient follow-up. Chart incoming patient information and distribute to coordinators and physicians. Assist in transplant clinics with posting labs and scheduling appointments as needed. Prepare patient information through data entry and copying for selection committees. Maintain office supplies for appropriate area. Key Success Factors: Must demonstrate exceptional communication skills by conveying necessary information accurately, listening effectively and asking questions where clarification is needed. Ability to operate computer, fax, copier, scanner, and telephone. Must be able to multitask. Ability to follow instructions and respond to upper management's directions accurately. Must be able to work autonomously, prioritize work activities and use time efficiently. Must be able to maintain confidentiality. Must be able to demonstrate and promote a positive team-oriented environment. Must be able to stay focused and concentrate under normal or heavy distractions. Must be able to work well under pressure and/or stressful conditions. Must possess the ability to manage change, delays, or unexpected events appropriately. Qualifications: EDUCATION - H.S. Diploma/GED Equivalent EXPERIENCE - 2 Years of Experience