The Rittenhouse Hotel
Housekeeping Supervisor
The Rittenhouse Hotel, Philadelphia, Pennsylvania, United States, 19136
Housekeeping Supervisor
Supervise housekeeping staff ensuring brand/hotel guest service and sustainability standards are met. Executive Housekeeper
Front Office Manager
Assistant General Manager
General Manager Train, schedule, coach and support associates, ensuring they perform in accordance with established brand or hotel standards and consistent with HHM core values. Screen job applicants, and hire new employees (in the event housekeeping associates are HHM employees.) Train staff to clean rooms in an efficient manner according to established standards or partner with external vendors to ensure staff is trained properly. Be aware of and communicate guest service scores to drive improvement and higher guest satisfaction. Issue cleaning supplies and equipment to associates. On occasion, clean rooms or assist staff with cleaning rooms. Address associate performance and behavior concerns by either direct intervention with HHM associates or through vendors. Supervise laundry employees, if applicable. Prepare work schedules for HHM associates or provide vendors with anticipated occupancy to ensure proper staffing levels. Follow sustainability guidelines and practices related to HHM's EarthView program. Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards. Assist in the breakfast area as needed. Ensure overall guest satisfaction. Perform other duties as requested by management. High School diploma preferred. Previous housekeeping experience or equivalent training required. Previous supervisory responsibility preferred. Competitive wages for full time and part time opportunities Medical, Dental and Vision Health Insurance Paid Time Off 401k Company Match Free Basic Life Insurance Travel Discounts Commuter Transit and Commuter Parking Benefits Employee Assistance and Wellness Program Educational/Professional Development Referral Bonus Program Work schedule varies and may include working on holidays, and weekends. Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, reaching, kneeling, bending. People Are Our Capability
Hearts That Serve
Only Excellence
Stay Nimble - Own It Walking distance to Downtown Disney & Disneyland Monorail. Enjoy the convenience and location of the Holiday Inn & Suites Anaheim Hotel. As a Disneyland Resort Good Neighbor Hotel, you can be assured of two things: quality and close proximity to the Disneyland Resort. We are only a 15-minute walk to Downtown Disney and the Disneyland Monorail. We are also happy to arrange transportation for our guests, provided by Anaheim Resort Transit (ART) at a nominal fee, directly to Disneyland. HHM Hotels is proud to be an equal-opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, or any other group protected by law.
Supervise housekeeping staff ensuring brand/hotel guest service and sustainability standards are met. Executive Housekeeper
Front Office Manager
Assistant General Manager
General Manager Train, schedule, coach and support associates, ensuring they perform in accordance with established brand or hotel standards and consistent with HHM core values. Screen job applicants, and hire new employees (in the event housekeeping associates are HHM employees.) Train staff to clean rooms in an efficient manner according to established standards or partner with external vendors to ensure staff is trained properly. Be aware of and communicate guest service scores to drive improvement and higher guest satisfaction. Issue cleaning supplies and equipment to associates. On occasion, clean rooms or assist staff with cleaning rooms. Address associate performance and behavior concerns by either direct intervention with HHM associates or through vendors. Supervise laundry employees, if applicable. Prepare work schedules for HHM associates or provide vendors with anticipated occupancy to ensure proper staffing levels. Follow sustainability guidelines and practices related to HHM's EarthView program. Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards. Assist in the breakfast area as needed. Ensure overall guest satisfaction. Perform other duties as requested by management. High School diploma preferred. Previous housekeeping experience or equivalent training required. Previous supervisory responsibility preferred. Competitive wages for full time and part time opportunities Medical, Dental and Vision Health Insurance Paid Time Off 401k Company Match Free Basic Life Insurance Travel Discounts Commuter Transit and Commuter Parking Benefits Employee Assistance and Wellness Program Educational/Professional Development Referral Bonus Program Work schedule varies and may include working on holidays, and weekends. Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, reaching, kneeling, bending. People Are Our Capability
Hearts That Serve
Only Excellence
Stay Nimble - Own It Walking distance to Downtown Disney & Disneyland Monorail. Enjoy the convenience and location of the Holiday Inn & Suites Anaheim Hotel. As a Disneyland Resort Good Neighbor Hotel, you can be assured of two things: quality and close proximity to the Disneyland Resort. We are only a 15-minute walk to Downtown Disney and the Disneyland Monorail. We are also happy to arrange transportation for our guests, provided by Anaheim Resort Transit (ART) at a nominal fee, directly to Disneyland. HHM Hotels is proud to be an equal-opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, or any other group protected by law.