Cogent Talent Solutions
Receptionist/Bookkeeper
Cogent Talent Solutions - Covington, Kentucky, United States, 41011
Work at Cogent Talent Solutions
Overview
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Overview
Receptionist/Bookkeeper
Our client is a trusted and growing automotive service provider serving drivers and families throughout Northern Kentucky and the Greater Cincinnati area. Known for their dedication to honest work, excellent customer care, and high-quality automotive repair services, they offer a full range of maintenance and repair solutions with a focus on building long-term relationships in the community. As our client continues to grow, we're seeking a skilled and motivated Receptionist/Bookkeeper to help deliver an exceptional experience for every customer and support the ongoing success of our team. Responsibilities:
Greet customers warmly and professionally, in person and over the phone. Answer incoming calls, take messages, and direct inquiries appropriately. Schedule and confirm service appointments. Maintain an organized front desk and waiting area. Provide excellent customer service by answering questions and assisting with basic service updates. Process invoices, repair orders, and payments accurately. Maintain accounts receivable and payable records. Assist with daily cash/credit card handling and deposits. Reconcile receipts, payments, and petty cash. Assist with preparing financial reports for management or external accountants. Maintain organized filing systems for financial and customer records. Qualifications:
Previous experience in a receptionist, administrative, or bookkeeping role (automotive industry experience preferred but not required) Strong knowledge of QuickBooks or similar accounting software Strong organizational and multitasking skills Friendly, professional communication style Proficiency with Microsoft Office (Word, Excel, Outlook) Ability to work independently and maintain confidentiality High school diploma or equivalent $16 - $19 an hour
Our client is a trusted and growing automotive service provider serving drivers and families throughout Northern Kentucky and the Greater Cincinnati area. Known for their dedication to honest work, excellent customer care, and high-quality automotive repair services, they offer a full range of maintenance and repair solutions with a focus on building long-term relationships in the community. As our client continues to grow, we're seeking a skilled and motivated Receptionist/Bookkeeper to help deliver an exceptional experience for every customer and support the ongoing success of our team. Responsibilities:
Greet customers warmly and professionally, in person and over the phone. Answer incoming calls, take messages, and direct inquiries appropriately. Schedule and confirm service appointments. Maintain an organized front desk and waiting area. Provide excellent customer service by answering questions and assisting with basic service updates. Process invoices, repair orders, and payments accurately. Maintain accounts receivable and payable records. Assist with daily cash/credit card handling and deposits. Reconcile receipts, payments, and petty cash. Assist with preparing financial reports for management or external accountants. Maintain organized filing systems for financial and customer records. Qualifications:
Previous experience in a receptionist, administrative, or bookkeeping role (automotive industry experience preferred but not required) Strong knowledge of QuickBooks or similar accounting software Strong organizational and multitasking skills Friendly, professional communication style Proficiency with Microsoft Office (Word, Excel, Outlook) Ability to work independently and maintain confidentiality High school diploma or equivalent $16 - $19 an hour