Tidal Commerce
Tech Consultant (Atlanta-based)
Tidal Commerce - Atlanta, Georgia, United States, 30383
Work at Tidal Commerce
Overview
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Overview
About Tidal Commerce
Tidal Commerce, a member of Umbrella Incorporated, is a rapidly expanding tech consulting agency specializing in Digital Transformation and E-Commerce. Our consulting service line is central to our mission, designing digital strategies, spearheading project discovery, and guiding the rigorous implementation process. As a part of our team, you'll be at the cutting edge of Technology and E-Commerce innovations, playing a crucial role in defining the digital business landscape. We collaborate with a diverse range of clients-from established Fortune 500 firms to emerging startups-providing a rich spectrum of industry exposure.
About the role
We are seeking a highly skilled Tech Consultant to join our dynamic consulting team. In this role, you will act as a bridge between business stakeholders and technology teams, ensuring smooth execution of digital transformation initiatives. The ideal candidate is a proactive problem-solver with strong analytical skills, a consultative mindset, and the ability to manage complex stakeholder relationships.
Key Responsibilities
1. Client & Stakeholder Management
Act as the
primary liaison
between business stakeholders, technology teams, and cross-functional partners. Manage
day-to-day client interactions
, ensuring effective communication and expectation management. Lead discussions with client teams to
gather business and functional requirements
. Provide advisory
support on digital transformation initiatives
, ensuring alignment with business objectives
. 2. Agile & Program Execution Support
Attend and contribute to
daily Scrum meetings
, providing updates on blockers, technical challenges, and progress to the
Digital Team
. Maintain and update
Program Timeline documents
, ensuring alignment with key milestones and deliverables. Support the creation and management of
Weekly Status Reports (WSRs)
, tracking progress, risks, and key decision points. Conduct
User Acceptance Testing (UAT)
tracking, providing
daily updates on bugs, defects, and enhancement requests
(including issue count, status, and resolution tracking). 3. Strategic & Executive Reporting
Assist in the preparation of materials for
Steering Committee (SteerCo) meetings
, ensuring executive leadership is informed on project status, risks, and next steps. Compile and
synthesize data-driven insights
into actionable recommendations for leadership. Ensure
key project documentation and reports
are kept up to date and shared with relevant stakeholders. Qualifications 3-6 years
of experience in a
consulting, business analysis, or technology advisory role
(previous consulting experience preferred). Strong understanding of
Agile methodologies
and hands-on experience with
Scrum frameworks
. Familiarity with
digital transformation, enterprise technology implementations, and IT strategy
. Experience working with
JIRA, Confluence, and other project management tools
for tracking development progress and UAT. Excellent analytical, problem-solving, and communication skills, with the ability to
translate business needs into technical requirements
. Strong
PowerPoint and Excel skills
for executive reporting and data analysis. Ability to manage multiple workstreams in a fast-paced, client-facing environment. Interview Process Screening Interview: If your resume passes the initial screening, we will schedule a quick call to learn more about your background and interest in the role. Case Interview: A one-hour interviewer-led case where you'll be walked through an actual client situation to assess your problem-solving and analytical skills. WHO Interview: A two-hour interview in-person or online, focusing on diving deeper into your past experiences and understanding how they align with our values and expectations. Client Stakeholder Interview: You may have an additional conversation with 1-2 key client stakeholders to assess cultural fit and alignment with project needs. References: We will ask for 2-3 professional references to gain more insights into your work ethic, collaboration, and overall performance.
Tidal Commerce, a member of Umbrella Incorporated, is a rapidly expanding tech consulting agency specializing in Digital Transformation and E-Commerce. Our consulting service line is central to our mission, designing digital strategies, spearheading project discovery, and guiding the rigorous implementation process. As a part of our team, you'll be at the cutting edge of Technology and E-Commerce innovations, playing a crucial role in defining the digital business landscape. We collaborate with a diverse range of clients-from established Fortune 500 firms to emerging startups-providing a rich spectrum of industry exposure.
About the role
We are seeking a highly skilled Tech Consultant to join our dynamic consulting team. In this role, you will act as a bridge between business stakeholders and technology teams, ensuring smooth execution of digital transformation initiatives. The ideal candidate is a proactive problem-solver with strong analytical skills, a consultative mindset, and the ability to manage complex stakeholder relationships.
Key Responsibilities
1. Client & Stakeholder Management
Act as the
primary liaison
between business stakeholders, technology teams, and cross-functional partners. Manage
day-to-day client interactions
, ensuring effective communication and expectation management. Lead discussions with client teams to
gather business and functional requirements
. Provide advisory
support on digital transformation initiatives
, ensuring alignment with business objectives
. 2. Agile & Program Execution Support
Attend and contribute to
daily Scrum meetings
, providing updates on blockers, technical challenges, and progress to the
Digital Team
. Maintain and update
Program Timeline documents
, ensuring alignment with key milestones and deliverables. Support the creation and management of
Weekly Status Reports (WSRs)
, tracking progress, risks, and key decision points. Conduct
User Acceptance Testing (UAT)
tracking, providing
daily updates on bugs, defects, and enhancement requests
(including issue count, status, and resolution tracking). 3. Strategic & Executive Reporting
Assist in the preparation of materials for
Steering Committee (SteerCo) meetings
, ensuring executive leadership is informed on project status, risks, and next steps. Compile and
synthesize data-driven insights
into actionable recommendations for leadership. Ensure
key project documentation and reports
are kept up to date and shared with relevant stakeholders. Qualifications 3-6 years
of experience in a
consulting, business analysis, or technology advisory role
(previous consulting experience preferred). Strong understanding of
Agile methodologies
and hands-on experience with
Scrum frameworks
. Familiarity with
digital transformation, enterprise technology implementations, and IT strategy
. Experience working with
JIRA, Confluence, and other project management tools
for tracking development progress and UAT. Excellent analytical, problem-solving, and communication skills, with the ability to
translate business needs into technical requirements
. Strong
PowerPoint and Excel skills
for executive reporting and data analysis. Ability to manage multiple workstreams in a fast-paced, client-facing environment. Interview Process Screening Interview: If your resume passes the initial screening, we will schedule a quick call to learn more about your background and interest in the role. Case Interview: A one-hour interviewer-led case where you'll be walked through an actual client situation to assess your problem-solving and analytical skills. WHO Interview: A two-hour interview in-person or online, focusing on diving deeper into your past experiences and understanding how they align with our values and expectations. Client Stakeholder Interview: You may have an additional conversation with 1-2 key client stakeholders to assess cultural fit and alignment with project needs. References: We will ask for 2-3 professional references to gain more insights into your work ethic, collaboration, and overall performance.