General Manager - Connecticut
ERI - Energy Recruiters - CT, United States
Work at ERI - Energy Recruiters
Overview
- View job
Overview
Energy Recruiters has partnered with a large northeast propane, distillate, and heating fuel marketer seeking candidates for a General Manager opportunity.
The General Manager is responsible for the overall management and performance of two facilities/branches in Connecticut. Reporting to the Director of Operations, you will lead and manage a team including Operations, Service, Administrative Managers, and Energy Advisors. The GM works collaboratively with Sales and Marketing, Human Resources, Safety and Compliance, and Finance to meet the needs of customers, employees, and stakeholders. This position is an in-office role.
Compensation: $150,000-$175,000 plus bonus
Location: Connecticut (on-site, not remote). Relocation assistance is not available.
Responsibilities:
- Responsible for the recruiting, hiring, ongoing development, and performance management of employees.
- Models behavior and sets a high standard of personal conduct for employees.
- Evaluates, coaches, and communicates regularly with the entire team.
- Represents the company professionally and respectfully in all interactions with customers and with the public.
- Leads the team in achieving and exceeding expectations within all areas of customer satisfaction as demonstrated by customer surveys and is responsible for contributing to service recovery in areas where the operation falls short of established expectations.
- Resolves customer concerns or complaints in a professional and helpful manner.
- Is personally responsible for establishing and maintaining business relationships with customers, actively supports marketing efforts, and consistently demonstrates activity that leads to the development of new business relationships.
- Establishes and manages competitive and financially responsible margins.
- Develops an annual budget, action plan, and departmental goals.
- Creates and supplies information for determining performance of Key Performance Indicators (KPI).
- Responsible for all aspects of safety including safe work practices consistent with the safety manual, appropriate personal protective equipment, proper lifting of heavy parts and equipment, hazardous materials handling, and general safety awareness.
Requirements:
- Experience in the oil & gas and energy services industry required.
- Prior experience managing, planning, and scheduling the activities of active and customer-focused businesses.
- Self-motivated with a high degree of comfort working independently in managing priorities and making decisions.
- Strong sense of professionalism and ability to maintain discretion.
- Demonstrated ability to work collaboratively as part of a team.
- Well-developed verbal and written communication skills.
- Proficient user of Microsoft Office, Cargas, or other petroleum software applications preferred.
Contact: Pat Siefert at or 239-444-5280
#J-18808-Ljbffr