Jobot
Director of Client Services
Jobot - San Diego, California, United States, 92154
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Overview
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Base pay range $150,000.00/yr - $225,000.00/yr
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Job details
Director of Client Services opportunity available with growing e-commerce agency! (San Diego, CA) - send your resume to marcus.curiel@jobot.com
This Jobot Job is hosted by Marcus Curiel
Are you a fit? Easy Apply now by clicking the "Easy Apply" button and sending us your resume.
Salary $150,000 - $225,000 per year
A Bit About Us
We are a high-growth, data-driven eCommerce partner specializing in helping brands succeed on the world’s largest online marketplaces. Our team of strategists, analysts, and creatives work together to drive measurable performance across advertising, operations, logistics, and content. By combining deep industry knowledge with advanced analytics and proprietary tools, we help our partners unlock sustainable growth and protect their brand equity in an ever-evolving digital landscape.
Headquartered in Southern California, our company supports a diverse portfolio of category-leading brands and is powered by a passionate team dedicated to innovation, transparency, and results.
We are growing and looking for a Director of Client Services to join our team!
Why join us?
Work with a high-performing team focused on growing top-tier brands on an e-commerce platform. Play a key role in how data influences millions in marketplace decisions. Competitive salary, performance bonus, and full benefits Position works closely with the leadership team locally in the San Diego market.
Job Details
Responsibilities
Own strategic oversight of Brand, Content, and Advertising teams to deliver cohesive, impactful Amazon services. Align department initiatives to support company OKRs and client success metrics. Partner closely with cross-functional stakeholders (Analytics, Creative, Operations) to deliver seamless client solutions. Directly manage and mentor department leaders, ensuring their growth and success. Promote a high-performance culture grounded in accountability, transparency, and trust. Lead training and onboarding strategies to maintain team expertise in Amazon programs and tools. Act as a senior escalation point for key client issues—balancing proactive service with solution-oriented problem solving. Support the team in strengthening client relationships, improving retention, and ensuring long-term growth. Define and track KPIs across departments; implement process improvements to boost efficiency and execution quality. Identify operational gaps and implement data-driven strategies for scalable service delivery. Collaborate with executive leadership to define growth opportunities and evolve service offerings. Stay current on marketplace trends, Amazon algorithm changes, and advertising best practices—ensuring our internal teams remain on the cutting edge.
Qualifications
7+ years of experience in client services, digital marketing, or eCommerce account management—with deep Amazon channel expertise Proven track record of leading cross-functional teams in a high-growth or agency environment Hands-on understanding of Amazon’s advertising, brand management, and content ecosystems (1P or 3P experience) Excellent interpersonal and communication skills with a client-first, problem-solving mindset Experience with process optimization and KPI-driven leadership Strong business acumen and organizational skills; able to manage multiple teams, projects, and priorities Bachelor’s degree in Business, Marketing, or a related field preferred
Interested in hearing more? Easy Apply now by clicking the "Easy Apply" button.
Jobot is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Sometimes Jobot is required to perform background checks with your authorization. Jobot will consider qualified candidates with criminal histories in a manner consistent with any applicable federal, state, or local law regarding criminal backgrounds, including but not limited to the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance.
Want to learn more about this role and Jobot?
Click our Jobot logo and follow our LinkedIn page!
Seniority level
Seniority levelDirector Employment type
Employment typeFull-time Job function
Job functionBusiness Development and Sales IndustriesHuman Resources Services, Technology, Information and Internet, and Hospitals and Health Care Referrals increase your chances of interviewing at Jobot by 2x Sign in to set job alerts for “Director of Client Services” roles. San Diego Metropolitan Area $140,000.00-$170,000.00 11 hours ago San Diego, CA $140,000.00-$170,000.00 7 hours ago Associate Vice President, Client Solutions – Managed ServicesAffordable Housing Community Director - Non-Exempt (REF9625W) San Diego, CA $216,600.00-$270,000.00 17 hours ago Affordable Housing Community Director - Non-Exempt (REF10021Z)Director of Clinical Operations - Chadwick AdministrationDirector, IT Operations & End User ServicesTax Managing Director, Private Client Services San Diego, CA $70,000.00-$80,000.00 10 hours ago Associate, Infrastructure Project Advisory (Power & Utilities)Business Development Manager - Western USTax Senior Manager, Private Client ServicesUS Seasonal Tax-Private Client Services Senior ManagerAffordable Housing Assistant Community Director (REF9860R) We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
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Considering making an application for this job Check all the details in this job description, and then click on Apply.
Job details
Director of Client Services opportunity available with growing e-commerce agency! (San Diego, CA) - send your resume to marcus.curiel@jobot.com
This Jobot Job is hosted by Marcus Curiel
Are you a fit? Easy Apply now by clicking the "Easy Apply" button and sending us your resume.
Salary $150,000 - $225,000 per year
A Bit About Us
We are a high-growth, data-driven eCommerce partner specializing in helping brands succeed on the world’s largest online marketplaces. Our team of strategists, analysts, and creatives work together to drive measurable performance across advertising, operations, logistics, and content. By combining deep industry knowledge with advanced analytics and proprietary tools, we help our partners unlock sustainable growth and protect their brand equity in an ever-evolving digital landscape.
Headquartered in Southern California, our company supports a diverse portfolio of category-leading brands and is powered by a passionate team dedicated to innovation, transparency, and results.
We are growing and looking for a Director of Client Services to join our team!
Why join us?
Work with a high-performing team focused on growing top-tier brands on an e-commerce platform. Play a key role in how data influences millions in marketplace decisions. Competitive salary, performance bonus, and full benefits Position works closely with the leadership team locally in the San Diego market.
Job Details
Responsibilities
Own strategic oversight of Brand, Content, and Advertising teams to deliver cohesive, impactful Amazon services. Align department initiatives to support company OKRs and client success metrics. Partner closely with cross-functional stakeholders (Analytics, Creative, Operations) to deliver seamless client solutions. Directly manage and mentor department leaders, ensuring their growth and success. Promote a high-performance culture grounded in accountability, transparency, and trust. Lead training and onboarding strategies to maintain team expertise in Amazon programs and tools. Act as a senior escalation point for key client issues—balancing proactive service with solution-oriented problem solving. Support the team in strengthening client relationships, improving retention, and ensuring long-term growth. Define and track KPIs across departments; implement process improvements to boost efficiency and execution quality. Identify operational gaps and implement data-driven strategies for scalable service delivery. Collaborate with executive leadership to define growth opportunities and evolve service offerings. Stay current on marketplace trends, Amazon algorithm changes, and advertising best practices—ensuring our internal teams remain on the cutting edge.
Qualifications
7+ years of experience in client services, digital marketing, or eCommerce account management—with deep Amazon channel expertise Proven track record of leading cross-functional teams in a high-growth or agency environment Hands-on understanding of Amazon’s advertising, brand management, and content ecosystems (1P or 3P experience) Excellent interpersonal and communication skills with a client-first, problem-solving mindset Experience with process optimization and KPI-driven leadership Strong business acumen and organizational skills; able to manage multiple teams, projects, and priorities Bachelor’s degree in Business, Marketing, or a related field preferred
Interested in hearing more? Easy Apply now by clicking the "Easy Apply" button.
Jobot is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Sometimes Jobot is required to perform background checks with your authorization. Jobot will consider qualified candidates with criminal histories in a manner consistent with any applicable federal, state, or local law regarding criminal backgrounds, including but not limited to the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance.
Want to learn more about this role and Jobot?
Click our Jobot logo and follow our LinkedIn page!
Seniority level
Seniority levelDirector Employment type
Employment typeFull-time Job function
Job functionBusiness Development and Sales IndustriesHuman Resources Services, Technology, Information and Internet, and Hospitals and Health Care Referrals increase your chances of interviewing at Jobot by 2x Sign in to set job alerts for “Director of Client Services” roles. San Diego Metropolitan Area $140,000.00-$170,000.00 11 hours ago San Diego, CA $140,000.00-$170,000.00 7 hours ago Associate Vice President, Client Solutions – Managed ServicesAffordable Housing Community Director - Non-Exempt (REF9625W) San Diego, CA $216,600.00-$270,000.00 17 hours ago Affordable Housing Community Director - Non-Exempt (REF10021Z)Director of Clinical Operations - Chadwick AdministrationDirector, IT Operations & End User ServicesTax Managing Director, Private Client Services San Diego, CA $70,000.00-$80,000.00 10 hours ago Associate, Infrastructure Project Advisory (Power & Utilities)Business Development Manager - Western USTax Senior Manager, Private Client ServicesUS Seasonal Tax-Private Client Services Senior ManagerAffordable Housing Assistant Community Director (REF9860R) We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr