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System Administrator I | Louisville, Kentucky, United States
JOB PURPOSE
The ADMS system environment is a high-availability configuration with complex technology configurations of servers, networks, and security devices and is both a mission critical and highly regulated area of the business. This position provides basic technical support for microprocessor based industrial control systems, applications, and technologies in a Microsoft and Linux operating system environment for Client Advanced Distribution Management System (ADMS). The ADMS system is operated as one system that provides Supervisory Control and Data Acquisition (SCADA) for the company's Industrial Control assets in the delivery and management of electric power. The position is responsible for ADMS System maintenance, support, troubleshooting, security and compliance with regulatory standards, project work, and 24 x 7 x 365 on-call support (including storm support).
CORE RESPONSIBILITIES
Essential Functions
• Core Responsibilities
• Performs all work activities with professionalism in a manner consistent with an accident-free workplace.
• System troubleshooting and support of ADMS systems that provide real-time monitoring and SCADA control of assets. Participates in 24x7x365 support and on-call support including storms. Provides both on-site and remote support, through responsible use of company provided computing, monitoring, alerting, and telephony tools.
• With direction, assists in ADMS technology evaluation and selection processes, ensuring compatibility between client requirements, technical performance, and compliance requirements.
• With direction, performs programming and database activities in a multi-cluster active-active (snap, clone, load) redundant database environment. Has a basic understanding of network, security, operating system, patching, backup and recovery, and other technology skills relevant to the ADMS control system. Demonstrates continued development of technology skill sets.
• Assists with installation and maintenance activities related to ADMS system hardware and software. Assists in the development of standard procedures for compliance and security.
• Assists with performance monitoring, tuning and capacity planning for multi-user, multi-cluster, high-availability, and mission critical, Distribution Management systems.
• Stays up to date on Company and departmental procedures for operational and compliance requirements. Consistently applies and follows Company and department operational and compliance processes in delivery of service to client constituents.
• Meets deadlines for work tasks, documentation, status reports, expense reports, time entry, and other associated work tasks.
• Effectively communicates with clients, peers, departmental management, and vendors in business matters inclusive of those with technical content. Competent technical and non-technical verbal and written communications.
• Performs reporting of metrics and key service indicators to management.
• All other duties and projects as assigned.
• Performs other duties as assigned
• Complies with all policies and standards
QUALIFICATIONS
Required Education
Education Level Education Details
Bachelor's Degree in Information Technology, Computer Engineering, or Computer Science or
an equivalent combination of education and experience on a year-for-year basis is required.
Required Experience
Experience Experience Details
1+ years Has a basic understanding of network, security, operating systems, patching, backup and recovery, and other technology skills relevant to the ADMS control system.
Preferred Qualifications
• A successful academic or work background indicating a demonstrated ability to absorb information, apply conceptual skills in practical applications, solve business and technology problems, achieve desired results in a highly technical, high availability, high visibility, and highly regulated, operating environment. Industry certifications in programming, security, processes, databases, networking, operating systems, auditing, and/or compliance desirable.
PHYSICAL DEMANDS/WORKING CONDITIONS
Work Conditions
Normal office environment with some visits to fields locations.
Physical Effort
Primarily sitting with some standing and walking and moderate lifting.
***NOT A DRIVING ROLE ***