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This position is responsible for delivering and supporting a technical solution for SAFe and requires expertise in developing, maintaining, and supporting automation workflows, as well as integrations with other tools in the DevOps pipeline. The person will be continuously updating industry practice information to support DevOps tools through administration, customization, development, and implementation of best practices, dashboards, reports, installations, upgrades, plugins, training, etc. This is a unique position where you will be building workflows, processes, integrating tools, and administering our portfolio of collaboration and agile planning tools. Build and implement solutions to provide continuous integration, automated deployment, and configuration management of applications. Installation, configuration, and development of tools and processes within the DevOps pipeline. Design repeatable, automated, and scalable processes to increase efficiency and improve software quality. Collaborate with application teams to apply DevOps practices in the development lifecycle. Build application API and scripting for alerts, dashboards, third-party integrations for DevOps tools. Must have the ability to create solution prototypes and conduct proofs of concept for new tools. Monitor, troubleshoot, and resolve production issues of DevOps services. Conduct training for DevOps pipeline, tools, and processes. Required Qualifications Expert knowledge and experience with software version control systems: SVN, GIT (GitHub/GitLab). Expert knowledge in configuring CI/CD and release orchestration pipelines. Proficient in configuring continuous integration and delivery processes to support web, mobile, and mainframe applications. Experience in configuring integrations with test automation processes. Working knowledge of containerization (Docker, Kubernetes) and orchestration technologies. Experience in installation and configuration of Atlassian products (Jira, Bamboo, Confluence). Experience with development pipelines that support microservices architecture. Experience working in an Agile DevOps environment. Experience in implementing and integrating scaled agile frameworks (SAFe) with DevOps. Hands-on experience in server administration and scripting languages. Experience with Java applications in a WebSphere environment is strongly preferred. 7-8 years of overall IT experience. 1-2 years of hands-on experience working as an agile planning tool administrator. Proven track record with migrations and upgrades. Hands-on custom plugin development with good scripting and programming knowledge. Hands-on experience using REST APIs for integration with other tools like Bamboo. Strong Agile background and scaled agile experience preferred. Primarily, administration of agile planning tools, conducting tool evaluations, performing POCs, and providing recommendations. Gather requirements for business processes, implement workflows, and identify where functionality can or cannot meet user requests. Develop metrics dashboards and advanced filters to provide operational/performance metrics and status reports. Use APIs to develop integrations, automate processes, perform data migrations, and extract data for reporting and analytics. Implement upgrades and coordinate infrastructure maintenance and system migrations with IT staff. Provide user management and support for over 1000 users, manage system access, and ensure compliance. Create and manage security schemes, custom fields, and configurations. Create and maintain detailed technical and user documentation. Install, manage, and administer plugins and extensions of agile planning tools. Interact with tool vendors for support and troubleshooting. Manage other reporting and collaboration tools like JIRA, Confluence, Crucible, Fisheye, Bamboo, GIT, and Structure. #J-18808-Ljbffr