Prince George's Community College
Audio Visual Technician
Prince George's Community College - Upper Marlboro, Maryland, United States, 20774
Work at Prince George's Community College
Overview
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Overview
Job Vacancy Announcement
Position Information
Position Title Audio Visual Technician
Position Type Staff
Department Classroom and Event Technology
FLSA Non-Exempt
Union/Non Union Union
Full Time or Part Time Full Time
Grade 7
Salary Range
Hiring Salary Range $37,440 - $41,184 / annually (depending on experience)
Fixed Term/Tenure Track (Faculty Only)
Regular or Temporary Regular
Job Description Summary
The Audio Visual (AV) Technician assists with the setup, operation, and breakdown of audiovisual equipment to support classrooms, in-person meetings and virtual events. The AV Technician provides AV support for audiovisual systems, including projectors, sound systems, video displays, and virtual conferencing platforms like Zoom and Microsoft Teams, and escalates complex issues to senior staff as needed. The AV Technician provides real-time support and facilitation for routine and high-profile events, including College-Wide Forum (CWF) and Board of Trustees (BOT) meetings. The technician maintains AV equipment functionality, performs routine maintenance under guidance, and follows established operational procedures.
Minimum Qualifications
EDUCATION AND EXPERIENCE High School Diploma, GED or equivalent required. Minimum of 3 years of experience in audiovisual support, AV technical services, or event production. (1 year with an associate's degree). Associate's degree in information technology, audiovisual technology, or a related field is preferred and may substitute for 2 years of required experience. Experience setting up and operating AV equipment, including projectors, sound systems, and video conferencing tools, is highly desirable. Experience supporting live or virtual events is a plus. Industry certifications such as AVIXA Certified Technology Specialist or Extron AV Associate preferred.
Criteria
CRITERIA:
The following criteria, which are not the sole criteria used in the final hiring decision, will be used to review the applications of those persons who meet the stated minimum qualifications and to select those qualified applicants who will be interviewed. Other information and observations made during the interview process may be considered in the selection process.
A Resume/CV and cover letter are required with the application. Please ensure that your documents address the criteria listed below for this position.
ESSENTIAL DUTIES Assist in the setup, operation, and breakdown of audiovisual equipment for classrooms, meetings, and college events, including projectors, microphones, speakers, video displays, and conferencing systems. Provide AV support for high-profile in-person and virtual meetings and events, including College-Wide Forum (CWF) and Board of Trustees (BOT) meetings. Provide technical support for AV-related issues in classrooms and event spaces, escalating complex problems to senior staff as needed. Provide real-time technical support and post-event follow-up to ensure successful execution and continuous improvement. Support routine AV installations and maintenance under the guidance of senior technicians, including cable management, equipment testing, and software updates. Monitor and maintain daily functionality of AV systems; promptly report and document equipment issues. Assist with setup and support for virtual and hybrid meetings and events using Zoom and Microsoft Teams platforms. Provide support for high-profile college events such as Board of Trustees meetings, College Wide Forum, and campus-wide events. Maintain accurate records of equipment use, maintenance activities, and inventory updates. Follow established AV operational procedures, including equipment checkout and room readiness protocols. Deliver responsive and courteous customer service to faculty, staff, and students requesting AV support. Assist in training and supervising student workers as assigned. Participate in internal training to develop technical skills and stay informed about college AV standards. Perform other related duties as assigned to support audiovisual operations and events.
KNOWLEDGE, SKILLS AND ABILITIES Knowledge of audiovisual systems and components, including projectors, microphones, speakers, video displays, and conferencing technologies. Knowledge of video conferencing platforms (e.g., Zoom, Microsoft Teams, Webex) and best practices for supporting virtual and hybrid meetings and events. Knowledge of standard AV setup procedures, cable types and connections, and signal flow. Knowledge of safety procedures and basic troubleshooting practices for AV equipment. Ability to identify common issues in classroom and event AV environments and methods for addressing them. Ability to troubleshoot and resolve technical issues in real-time during live events or meetings. Ability to follow established procedures and escalate issues appropriately. Ability to provide courteous and professional customer service to a diverse campus community. Ability to work independently and collaboratively under the direction of senior AV staff. Ability to remain calm and effective under pressure during live events. Ability to coordinate and support high-profile meetings and events.
Job Requirements
PHYSICAL REQUIREMENTS
Must have the use of sensory skills in order to effectively communicate and interact with other employees and the public through the use of the telephone and personal contact as normally defined by the ability to see, read, talk, hear, handle, or feel objects and controls. Physical capability to effectively use and operate various items of office related equipment, such as, but not limited to a, personal computer, calculator, copier, and fax machine. Climbing, stooping, kneeling, crouching, reaching, standing, walking, pushing, pulling, lifting, grasping, and repetitive motions may be required to install, repair or troubleshoot AV-related technologies.
OTHER REQUIREMENTS Must regularly lift and/or move up to 30 pounds, but occasionally they required to lift and carry equipment that can weigh up to 50 pounds and setup computer equipment which involves pushing and pulling heavy carts, bending and crawling under desks for wire hookup and management. Ability to work evening shift, Evening 1:30pm - 9:30pm
Is Background Check Required? Yes
Is the incumbent responsible for working with minor children or directly engaging with minor children on campus? No
Posting Detail Information
Posting Number PGCC228611/12
Open Date 08/06/2025
Close Date
Open Until Filled Yes
Background Check Statement
Prince George's Community College is committed to providing a safe campus community. PGCC conducts background investigations for applicants being considered for employment. Background investigations include reference checks, a criminal history record check, education verification, and when appropriate, a financial (credit) report or driving history check.
Special Instructions to Applicants
This position offers a comprehensive benefits package, including paid time off, paid holidays, retirement plans, and health and welfare coverage.
Application Status:
you will receive an email acknowledging receipt of your application, upon which time no further communication occurs unless selected for an interview or the position is filled. If recommended for hire, communication is immediately sent to your references listed on your application. Also, you will receive an email notification from HireRight requesting you to submit authorization to complete a background investigation.
Position Information
Position Title Audio Visual Technician
Position Type Staff
Department Classroom and Event Technology
FLSA Non-Exempt
Union/Non Union Union
Full Time or Part Time Full Time
Grade 7
Salary Range
Hiring Salary Range $37,440 - $41,184 / annually (depending on experience)
Fixed Term/Tenure Track (Faculty Only)
Regular or Temporary Regular
Job Description Summary
The Audio Visual (AV) Technician assists with the setup, operation, and breakdown of audiovisual equipment to support classrooms, in-person meetings and virtual events. The AV Technician provides AV support for audiovisual systems, including projectors, sound systems, video displays, and virtual conferencing platforms like Zoom and Microsoft Teams, and escalates complex issues to senior staff as needed. The AV Technician provides real-time support and facilitation for routine and high-profile events, including College-Wide Forum (CWF) and Board of Trustees (BOT) meetings. The technician maintains AV equipment functionality, performs routine maintenance under guidance, and follows established operational procedures.
Minimum Qualifications
EDUCATION AND EXPERIENCE High School Diploma, GED or equivalent required. Minimum of 3 years of experience in audiovisual support, AV technical services, or event production. (1 year with an associate's degree). Associate's degree in information technology, audiovisual technology, or a related field is preferred and may substitute for 2 years of required experience. Experience setting up and operating AV equipment, including projectors, sound systems, and video conferencing tools, is highly desirable. Experience supporting live or virtual events is a plus. Industry certifications such as AVIXA Certified Technology Specialist or Extron AV Associate preferred.
Criteria
CRITERIA:
The following criteria, which are not the sole criteria used in the final hiring decision, will be used to review the applications of those persons who meet the stated minimum qualifications and to select those qualified applicants who will be interviewed. Other information and observations made during the interview process may be considered in the selection process.
A Resume/CV and cover letter are required with the application. Please ensure that your documents address the criteria listed below for this position.
ESSENTIAL DUTIES Assist in the setup, operation, and breakdown of audiovisual equipment for classrooms, meetings, and college events, including projectors, microphones, speakers, video displays, and conferencing systems. Provide AV support for high-profile in-person and virtual meetings and events, including College-Wide Forum (CWF) and Board of Trustees (BOT) meetings. Provide technical support for AV-related issues in classrooms and event spaces, escalating complex problems to senior staff as needed. Provide real-time technical support and post-event follow-up to ensure successful execution and continuous improvement. Support routine AV installations and maintenance under the guidance of senior technicians, including cable management, equipment testing, and software updates. Monitor and maintain daily functionality of AV systems; promptly report and document equipment issues. Assist with setup and support for virtual and hybrid meetings and events using Zoom and Microsoft Teams platforms. Provide support for high-profile college events such as Board of Trustees meetings, College Wide Forum, and campus-wide events. Maintain accurate records of equipment use, maintenance activities, and inventory updates. Follow established AV operational procedures, including equipment checkout and room readiness protocols. Deliver responsive and courteous customer service to faculty, staff, and students requesting AV support. Assist in training and supervising student workers as assigned. Participate in internal training to develop technical skills and stay informed about college AV standards. Perform other related duties as assigned to support audiovisual operations and events.
KNOWLEDGE, SKILLS AND ABILITIES Knowledge of audiovisual systems and components, including projectors, microphones, speakers, video displays, and conferencing technologies. Knowledge of video conferencing platforms (e.g., Zoom, Microsoft Teams, Webex) and best practices for supporting virtual and hybrid meetings and events. Knowledge of standard AV setup procedures, cable types and connections, and signal flow. Knowledge of safety procedures and basic troubleshooting practices for AV equipment. Ability to identify common issues in classroom and event AV environments and methods for addressing them. Ability to troubleshoot and resolve technical issues in real-time during live events or meetings. Ability to follow established procedures and escalate issues appropriately. Ability to provide courteous and professional customer service to a diverse campus community. Ability to work independently and collaboratively under the direction of senior AV staff. Ability to remain calm and effective under pressure during live events. Ability to coordinate and support high-profile meetings and events.
Job Requirements
PHYSICAL REQUIREMENTS
Must have the use of sensory skills in order to effectively communicate and interact with other employees and the public through the use of the telephone and personal contact as normally defined by the ability to see, read, talk, hear, handle, or feel objects and controls. Physical capability to effectively use and operate various items of office related equipment, such as, but not limited to a, personal computer, calculator, copier, and fax machine. Climbing, stooping, kneeling, crouching, reaching, standing, walking, pushing, pulling, lifting, grasping, and repetitive motions may be required to install, repair or troubleshoot AV-related technologies.
OTHER REQUIREMENTS Must regularly lift and/or move up to 30 pounds, but occasionally they required to lift and carry equipment that can weigh up to 50 pounds and setup computer equipment which involves pushing and pulling heavy carts, bending and crawling under desks for wire hookup and management. Ability to work evening shift, Evening 1:30pm - 9:30pm
Is Background Check Required? Yes
Is the incumbent responsible for working with minor children or directly engaging with minor children on campus? No
Posting Detail Information
Posting Number PGCC228611/12
Open Date 08/06/2025
Close Date
Open Until Filled Yes
Background Check Statement
Prince George's Community College is committed to providing a safe campus community. PGCC conducts background investigations for applicants being considered for employment. Background investigations include reference checks, a criminal history record check, education verification, and when appropriate, a financial (credit) report or driving history check.
Special Instructions to Applicants
This position offers a comprehensive benefits package, including paid time off, paid holidays, retirement plans, and health and welfare coverage.
Application Status:
you will receive an email acknowledging receipt of your application, upon which time no further communication occurs unless selected for an interview or the position is filled. If recommended for hire, communication is immediately sent to your references listed on your application. Also, you will receive an email notification from HireRight requesting you to submit authorization to complete a background investigation.