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Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.

Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Job Description: Manages diverse administrative functions usually for a very large, complex department or for a complete line of business that may be regional or national in scope, often requiring associates in one or more location. Functions managed may include: financial control/budgeting and consolidation, personnel processes, audit/compliance, premises, and coordination of certain projects, associate training, service quality, process improvement, business continuity, or communication. Consults with senior management in evaluating current methods and developing strategies to implement changes and improvements. Requires a thorough knowledge of the department or business units functional area or products. Working knowledge of general bank policies, programs and procedures and financial/accounting practices. Generally has full management responsibility over a relatively large team and may manage one or more levels of managers.

Leads the support/administrative functions for a somewhat large department usually at a local level. Responsibilities may include budget analysis and recommendations, operations analysis, identification and resolution of work flow issues, associate training, service quality, process improvement. Resolves personnel, audit and/or budget issues by researching and analyzing unusual problems, administers bank programs and policies and provides interpretation to department. Requires an in-depth knowledge of bank policies and programs and of the departments functional operations. May direct workflow activities. Position Summary: The BSM II role within the GCIB/GPS Tech COO team is a critical role to allow for accurate and transparent business operations support across the SLT teams. This BSM II role will help lead the maturing of the Business Management functions and team by identifying process efficiencies, streamlining the planning and oversight of the GCIB/GPS Tech portfolio, business objectives and horizontal management of key business operations. This BSM II role will support both horizontally across the COO teams and the vertical SLT teams. Responsibilities: The Business Support Manager II will enable business operations, execution, and planning, including, activities and routines to support financial management, workforce and resource management, portfolio oversight, executive leadership routines, communications, employee engagement, workspace governance and organizational health. The role requires a strong business centric mindset with ability to utilize sound judgment and tailor approach to drive optimal outcomes. This role communicates, influences, and negotiates both vertically and horizontally to obtain or leverage necessary resources. The ideal candidate will build a thorough understanding of the business unit’s function and consult with senior management in evaluating organizational strategy. Required Qualifications: Proven analytical, business management and organizational skills with a focus on attention to detail and ability to handle sensitive business information. Ability to think strategically across the organization to identify opportunities to improve overall performance efficiency. Ability to decompose complex issues and drive timely decisions, knowing when to engage others for additional input, and when to act independently. Excellent written / verbal communication skills and executive presence. Advanced/Expert MS Office skills, especially Excel and PowerPoint. Extremely organized/excellent time management skills with ability to manage and prioritize competing priorities. Proven ability to develop executive ready communications and presentations that synthesize data and tell the story. Ability to develop comprehensive plans around key organizational priorities and ensure all accountable parties understand respective roles/responsibilities and are held accountable. Shift: 1st shift (United States of America)

Hours Per Week: 40

Pay Transparency details US - NJ - Jersey City - 101 Hudson St - 101 Hudson (NJ2101), US - NY - New York - 1100 Ave Of The Americas - Two Bryant Park (NY1540) Pay and benefits information Pay range $124,900.00 - $181,000.00 annualized salary, offers to be determined based on experience, education and skill set. Discretionary incentive eligible This role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company. Benefits This role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve. #J-18808-Ljbffr