NetEffects
Business Systems Analyst, Learning & Talent Technology
NetEffects - Oakland, California, United States, 94616
Work at NetEffects
Overview
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Overview
Business Systems Analyst, Learning & Talent Technology
6 month contract (coverage for a leave)
100% Remote
Pay Range: $60.00 - $68.00 W2
Were looking for an experienced Business Systems Analyst to join our Core Technology team to focus on Learning and Talent technology configuration. This role will help maintain and evolve the systems that power learning at Block. Youll support business-critical operations across platforms like Docebo and Articulate 360, helping teams deliver onboarding, compliance, and development experiences at scale.
Youll collaborate closely with cross-functional stakeholders including Compliance, I&D, Talent Management, and Partner Enablement teams to configure our learning tools, resolve complex issues, and contribute to the governance and roadmap initiatives that enable scalable learning operations.
What youll do Configure and support learning programs in Docebo, including content, enrollment, groups, and reporting. Manage Tier 23 Jira tickets, collaborate strongly with our HR Scaled Support team, and support new feature testing and rollout. Support resolution of platform issues, including Workday integrations, bugs, and user errors. Guide LMS system admins and advise on scalable learning setups. Maintain governance documentation and identify opportunities to improve systems and processes. Contribute to roadmap initiatives and special projects across a range of areas such as onboarding, leadership, and partner training.
Who you are 35 years of experience in a learning systems, HR tech, or business systems analyst role Strong hands-on experience with Docebo (or similar LMS platforms) Familiarity with Workday, especially in relation to learning content, integrations, and course management Experience supporting talent development initiatives such as course configuration and training operations for onboarding, compliance training, or other learning programs Comfort navigating Jira, Slack, and Notion in a fast-paced, tech-forward environment Strong troubleshooting and root cause analysis skills Clear and collaborative communicator with a consultative approach to system support Delivers high-quality service with a strong focus on user experience
You have Learning Systems Fluency Expertise in LMS functionality and data flows, especially Docebo Technical Problem Solving Ability to diagnose complex configuration issues and implement scalable fixes Cross-Functional Partnership Proven success working across HR, Compliance, and tech teams Change Agility Comfort with ambiguity and change, and a focus on continuous improvement Documentation Discipline Strong contributor to knowledge bases, governance libraries, and process playbooks
Even better Experience supporting global learning audiences, including vendors or partners Exposure to Articulate 360, SCORM content authoring, content marketplaces, or course deployment workflows Familiarity with automation tools, LMS APIs, or AI-driven learning experiences Interest in contributing to broader learning data governance and reporting strategies
Benefits: Health insurance Health savings account Dental insurance Vision insurance Flexible spending accounts Life insurance Retirement plan
All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
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Were looking for an experienced Business Systems Analyst to join our Core Technology team to focus on Learning and Talent technology configuration. This role will help maintain and evolve the systems that power learning at Block. Youll support business-critical operations across platforms like Docebo and Articulate 360, helping teams deliver onboarding, compliance, and development experiences at scale.
Youll collaborate closely with cross-functional stakeholders including Compliance, I&D, Talent Management, and Partner Enablement teams to configure our learning tools, resolve complex issues, and contribute to the governance and roadmap initiatives that enable scalable learning operations.
What youll do Configure and support learning programs in Docebo, including content, enrollment, groups, and reporting. Manage Tier 23 Jira tickets, collaborate strongly with our HR Scaled Support team, and support new feature testing and rollout. Support resolution of platform issues, including Workday integrations, bugs, and user errors. Guide LMS system admins and advise on scalable learning setups. Maintain governance documentation and identify opportunities to improve systems and processes. Contribute to roadmap initiatives and special projects across a range of areas such as onboarding, leadership, and partner training.
Who you are 35 years of experience in a learning systems, HR tech, or business systems analyst role Strong hands-on experience with Docebo (or similar LMS platforms) Familiarity with Workday, especially in relation to learning content, integrations, and course management Experience supporting talent development initiatives such as course configuration and training operations for onboarding, compliance training, or other learning programs Comfort navigating Jira, Slack, and Notion in a fast-paced, tech-forward environment Strong troubleshooting and root cause analysis skills Clear and collaborative communicator with a consultative approach to system support Delivers high-quality service with a strong focus on user experience
You have Learning Systems Fluency Expertise in LMS functionality and data flows, especially Docebo Technical Problem Solving Ability to diagnose complex configuration issues and implement scalable fixes Cross-Functional Partnership Proven success working across HR, Compliance, and tech teams Change Agility Comfort with ambiguity and change, and a focus on continuous improvement Documentation Discipline Strong contributor to knowledge bases, governance libraries, and process playbooks
Even better Experience supporting global learning audiences, including vendors or partners Exposure to Articulate 360, SCORM content authoring, content marketplaces, or course deployment workflows Familiarity with automation tools, LMS APIs, or AI-driven learning experiences Interest in contributing to broader learning data governance and reporting strategies
Benefits: Health insurance Health savings account Dental insurance Vision insurance Flexible spending accounts Life insurance Retirement plan
All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
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