Care Management Support Coordinator
Pyramid Consulting, Inc. - Saint Louis, Missouri, United States, 63105
Work at Pyramid Consulting, Inc.
Overview
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Overview
Care Management Support Coordinator.
This is a
03+ months contract
opportunity with long-term potential and is located in
U.S(Remote; C.S.T).
Please review the job description below and contact me ASAP if you are interested.
Job ID:
25-80064
Pay Range: $24 - $25/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).
Key Responsibilities:
Shift: 8.00am - 5.00pm CST Call Center making outbound calls supporting Care management Team Fast Paced Call Center -making outbound calls to existing members. Calling existing members and discussing member's care/ medical reasons for members to sign up for the program. Enrolling members into Care Management program Production/Sales based role-They will be monitored on the number of members they sign up for program, call volume and caseload Making a minimum of 60 calls per day in a fast-paced environment Data Entry into True Care Ability to navigate multiple systems. Excel exp preferred for basic reporting. Healthcare experience required! Call Center Experience Required Sales experience highly preferred ability to make sale pitch to existing members Role may change at some point-must be open to change and flexible on types of calls they are making(depends on need of business) they will remain on the phones but the types of calls they handle can vary.
Key Requirements and Technology Experience:
Key skills; Experience working in a high outbound call environment (70-80 per day) with customer services knowledge/Health care terminology. Sales related conversational interviewing/organizational & time management. Excel and MS office/ Technical proficiency/problem solving skills High School Diploma or equivalent At least 2 years prior Healthcare experience. 1-2 years' experience in fast paced call center environment Bilingual in Spanish a plus.
Our client is a leading
Healthcare Industry
and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration.
Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
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