Commercial Kitchen Equipment Technician
Nex-Tech - Fort Myers, Florida, United States, 33916
Work at Nex-Tech
Overview
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Overview
Join Nextech as a Commercial Kitchen Equipment Technician - Where Your Expertise Meets Endless Opportunity
Are you ready to take your skills to the next level with a company that's redefining service in the commercial kitchen equipment space? At Nextech, we're not just growing - we're leading. And we're looking for highly skilled Commercial Kitchen Equipment (CKE) Technicians to join our powerhouse team.
With over 2,000 team members nationwide and more than three decades of industry excellence, Nextech is the go-to provider for commercial service solutions across the country. Our technicians are the driving force behind our success - and we make sure they know it. From unmatched training and top-tier benefits to a culture that respects your time and talent, this is a place where you'll do more than work - you'll thrive.
What You'll Be Doing
As a CKE Technician at Nextech, you'll be on the front lines of service excellence - diagnosing, repairing, and maintaining commercial food service equipment for a wide range of clients. You'll work independently while being backed by an incredible support team that ensures you're always set up for success.
Here's what your day could include: Performing service, repair, installation, and maintenance on a variety of commercial kitchen equipment Diagnosing mechanical, electronic, and electrical issues and making repairs to manufacturer specifications Coordinating daily schedules with dispatch and ensuring all delays or changes are communicated professionally Managing accurate and detailed electronic work orders and documentation using a company-issued iPad Answering customer questions, identifying additional service needs, and delivering an exceptional customer experience Participating in rotating on-call shifts for emergency service needs Maintaining your company vehicle, tools, and inventory to the highest standards Attending ongoing technical training to stay up to date with industry advancements Reporting safety concerns and identifying potential new business opportunities Supporting your team and contributing to a culture of service, excellence, and safety What Makes Nextech Different?
We know great technicians don't settle for average - and neither do we.
That's why we offer:
Company Vehicle - Equipped and ready, with a gas card included
Dispatched from Home - No shop check-ins; start and end your day where you live
Paid Port-to-Port - We value your time - including your travel
Tool Allowance - Keep your tools sharp and job-ready
Training & Development - Initial paid training plus continuous learning opportunities
Tuition Assistance - We'll help you keep growing professionally
Top-Tier Benefits Package:
Premium health plans, including a FREE employee-only option Dental & vision coverage that starts after just 30 days FREE life insurance equal to your annual pay 401(k) with 50% company match on the first 6% Optional coverage for accident, disability, critical illness, and more Time Off & Extras:
7 paid holidays + generous PTO Discounts on travel, food, auto, electronics, and more Min Compensation
USD $30.00/Hr.
Max Compensation
USD $45.00/Hr.
Responsibilities
Provides the highest level of customer service, technical ability, and quality to our customers Installs, trouble shoots, repairs, and calibrates commercial food equipment Performs preventative maintenance and makes recommendations regarding parts changes or system overhaul Must be available to work nights or weekends on 24-hour on-call emergency duty on rotating basis, per on-call schedule to service emergency needs of our customers Observes additional maintenance needs requiring attention and reports those to the appropriate supervisor Reports safety concerns to immediate Field Supervisor, Service Coordinator/Dispatcher or Service Manager Consults with customers regarding problems or issues discovered while servicing their equipment Obtains and records work ticket(s) and communicates to vendor(s) an appropriate purchase order number when purchasing job-related parts and supplies Travels to job sites in assigned service areas and works with Service Coordinator/Dispatcher to ensure schedule is maintained and delays are properly communicated to customers Assists in evaluating new and existing customer accounts Coordinates scheduled start and stop time with Service Coordinator/Dispatcher Uploads each electronic work order before moving to the next assignment Organizes all work details (work performed, service recommendations, parts used, etc.) and completes an accurate work order for billing and payroll purposes Ensures that all manual and electronic work orders, along with misc. paperwork/receipts is submitted at the completion of each day's work Works closely with the assigned Service Coordinator/Dispatcher to make sure customers' needs are being fulfilled to their expectation and in a timely manner Maintains good working order of company vehicle, including cleaning and organizing, and washing vehicle a minimum of once per week Maintains proper stock, parts, tools, and safety equipment upon arrival, including make, model, serial number, type of fuel, and pictures as necessary Diagnoses diverse service issues, obtains any replacement parts, repairs systems to manufacturer's recommendations, and be able to fully explain what the issue is and what is needed to correct it to the Client Participates in company-provided training opportunities and attends technical classes and seminars necessary to maintain current level of knowledge in with the electrical, electronic, and mechanical and safety within the commercial food equipment industry Identifies and reports potential opportunities for additional business Must be able to deliver high level of customer service on a consistent basis Participates in safety training and adheres to all safety policies and procedures Other duties, as assigned What We're Looking For
We're looking for professionals who take pride in their work, solve problems under pressure, and always put the customer first.
Valid driver's license with a clean driving record High school diploma or equivalent Industry certifications (a plus) Strong mechanical, electrical, and troubleshooting abilities Ability to work independently and manage your day effectively Comfortable working overtime and participating in on-call rotations Strong communication and organizational skills Positive attitude, high energy, and a commitment to craftsmanship Ability to handle physical demands and field conditions Physical Requirements
This role is active and physically demanding. You must be able to:
Safely operate a company vehicle for extended periods Lift up to 50 lbs and work with heavy equipment Climb ladders and access rooftops comfortably and routinely Use hand tools and electronic devices regularly Work in tight or elevated spaces, indoors and outdoors Handle exposure to weather, electrical equipment, and commercial machinery Wear protective equipment (helmet, goggles, boots, etc.) Perform regular bending, kneeling, crouching, and reaching