Senior/Executive Claims Examiner, Professional Liability
Markel - Richmond, Virginia, United States, 23214
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Overview
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Overview
Join us and play your part in something special! This position will be the acknowledged technical expert and be responsible for the resolution of high complexity and high exposure claims. The position will have significant responsibility for decision making and work autonomously within their authority. Job Responsibilities Confirms coverage of claims by reviewing policies and documents submitted in support of claims Analyzes coverage and communicates coverage positions Conducts, coordinates, and directs investigation into loss facts and extent of damages Directs and monitors assignments to experts and outside counsel Evaluates information on coverage, liability, and damages to determine the extent of insured's exposure Sets reserves within authority or makes claim recommendations concerning reserve changes to manager Negotiates and settles claims either directly or indirectly Prepares reports by collecting and summarizing information Adheres to Fair Claims Practices regulations and internal Claims Quality Performance Objectives Assist in training and mentoring of examiners Serves as technical resource to subordinates and others in the organization Review and approve correspondence, reports and authority requests as directed by manager Participates in special projects or assists other team members as requested Travel to mediations, trials, and conferences as required Represents Markel’s claims expertise on external panels and industry forums Coordinates loss information for senior business stakeholders and presents during monthly/quarterly business meetings Contributes to maintenance of claims guidelines and best practice procedures Delivers technical training to colleagues and external contacts as appropriate Ensures effective vendor and litigation management on claims with a focus on minimizing indemnity exposure and mitigating vendor and legal expense Steps in for manager to assume managerial duties when manager is unavailable or requires assistance Qualifications Bachelor’s degree or equivalent work experience Must have or be eligible to receive claims adjuster license Successful achievement of industry designations (INS, IEA, AIC, ARM, SCLA, CPCU) Minimum of 10 years of claims handling experience or equivalent combination of education and experience Successful completion of 5 years as a Senior Claims Examiner Markel offers hybrid (3 days in the office and 2 days remote) and fully remote option for this opening. Your location distance will determine the working schedule. Skill Sets Market leading specialist knowledge within the Line of Business Expert policy language skills enabling accurate and consistent policy wording interpretation Experience in negotiation, mediation and arbitrations Experience in conducting technical claims audits and effectively following up on findings Ability to manage claims outside of local jurisdiction where appropriate, including understanding of laws and regulations Strong senior stakeholder management experience, both internal (underwriting, distribution, actuarial, finance and executive management) and external (brokers, major account clients) Ability to influence claims stakeholders and to effectively direct claims strategy Ability to lead within a team environment Strong presentation skills Excellent written and oral communication skills Strong analytical and problem solving skills Strong organization and time management skills Ability to deliver outstanding customer service Intermediate skills in Microsoft Office products (Excel, Outlook, Power Point, Word) Ability to work in a team environment Strong desire for continuous improvement US Work Authorization US Work Authorization required. Markel does not provide visa sponsorship for this position, now or in the future. Pay information: The base salary offered for the successful candidate will be based on compensable factors such as job-relevant education, job-relevant experience, training, licensure, demonstrated competencies, geographic location, and other factors. The national average salary for the Executive Claims Examiner, Professional Liability is $111,240 - $150,000 with 25% bonus potential. Who we are: Markel Group (NYSE – MKL) a fortune 500 company with over 60 offices in 20+ countries, is a holding company for insurance, reinsurance, specialist advisory and investment operations around the world. We’re all about people | We win together | We strive for better We enjoy the everyday | We think further What’s in it for you: In keeping with the values of the Markel Style, we strive to support our employees in living their lives to the fullest at home and at work. We offer competitive benefit programs that help meet our diverse and changing environment as well as support our employees’ needs at all stages of life. All full-time employees have the option to select from multiple health, dental and vision insurance plan options and optional life, disability, and AD&D insurance. We also offer a 401(k) with employer match contributions, an Employee Stock Purchase Plan, PTO, corporate holidays and floating holidays, parental leave. Are you ready to play your part? Choose
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