City of New York
Claims Processor
City of New York - New York, New York, United States, 10001
Work at City of New York
Overview
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Overview
Claims Processor
The New York City Department of Citywide Administrative Services (DCAS) seeks to hire a Claims Processor within Human Capital's Unemployment Insurance Unit. The Unemployment Insurance Unit is a cost avoidance unit that is responsible for all unemployment insurance matters for all Mayoral agencies within the City of New York. The Unemployment Insurance Unit is responsible for answering all UI claims and inquiries, attending Unemployment Insurance Hearings, and appealing all unwarranted charges against the City's account. The Unemployment Insurance (UI) unit seeks to hire one (1) Claims Processor to support the UI Administrative Manager. With latitude to exercise independent judgment and decision-making, the selected candidate's responsibilities will include, but not be limited to, the following: Sort all incoming mail in priority order and distributes mail accordingly on a daily basis. Investigate all incoming UI claims by obtaining the appropriate separation codes from Payroll Management System (PMS) Enter all UI claims in the Unemployment Insurance Case Tracking System (UICTS) Upload and attach all UI claims in UICTS Identify all viable separation issues to be distributed to the Deputy Director Identify all UI claims that require an update Identify fraudulent UI claims Processes all UI claims for seasonal employees (Parks, DOT, NYPD: School Crossing Guards, DOHMH: Public Health Nurses; Job Training Participants (JTPs)) Process all UI claims for non-City employees (Cannot Identify) and Poll Workers (9Poll) in a timely manner to comply with the NYS imposed deadline and submit protests Discuss work assignments with Deputy Director to resolve problems Responsible for uploading and attaching monthly charges to UICTS from the NYS DOL Answers and transfers all incoming calls from the NYS Department of Labor (DOL) to appropriate staff Responsible to respond to first time charge assessed against the City's account Review pending monthly charges for Cannot Identify and 9Polls Submit monthly charge protests for Cannot Identify and 9Polls to the NYS DOL Responsible for distribution and review of work for all temporary employees Responsible for the submission of weekly timesheets for all temporary employees Responsible for preparation of documentation for shredding The hours/shifts are 35 hours per week / Monday-Friday / 9am - 5pm. Please go to www.nyc.gov/jobs, or www.nyc.gov/ess for current NYC employees, and search for the Job ID # 721866. No phone calls, faxes, or personal inquiries permitted. Only those candidates under consideration will be contacted. SPECIAL EXAMINER (DCAS) - 06668 The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.
The New York City Department of Citywide Administrative Services (DCAS) seeks to hire a Claims Processor within Human Capital's Unemployment Insurance Unit. The Unemployment Insurance Unit is a cost avoidance unit that is responsible for all unemployment insurance matters for all Mayoral agencies within the City of New York. The Unemployment Insurance Unit is responsible for answering all UI claims and inquiries, attending Unemployment Insurance Hearings, and appealing all unwarranted charges against the City's account. The Unemployment Insurance (UI) unit seeks to hire one (1) Claims Processor to support the UI Administrative Manager. With latitude to exercise independent judgment and decision-making, the selected candidate's responsibilities will include, but not be limited to, the following: Sort all incoming mail in priority order and distributes mail accordingly on a daily basis. Investigate all incoming UI claims by obtaining the appropriate separation codes from Payroll Management System (PMS) Enter all UI claims in the Unemployment Insurance Case Tracking System (UICTS) Upload and attach all UI claims in UICTS Identify all viable separation issues to be distributed to the Deputy Director Identify all UI claims that require an update Identify fraudulent UI claims Processes all UI claims for seasonal employees (Parks, DOT, NYPD: School Crossing Guards, DOHMH: Public Health Nurses; Job Training Participants (JTPs)) Process all UI claims for non-City employees (Cannot Identify) and Poll Workers (9Poll) in a timely manner to comply with the NYS imposed deadline and submit protests Discuss work assignments with Deputy Director to resolve problems Responsible for uploading and attaching monthly charges to UICTS from the NYS DOL Answers and transfers all incoming calls from the NYS Department of Labor (DOL) to appropriate staff Responsible to respond to first time charge assessed against the City's account Review pending monthly charges for Cannot Identify and 9Polls Submit monthly charge protests for Cannot Identify and 9Polls to the NYS DOL Responsible for distribution and review of work for all temporary employees Responsible for the submission of weekly timesheets for all temporary employees Responsible for preparation of documentation for shredding The hours/shifts are 35 hours per week / Monday-Friday / 9am - 5pm. Please go to www.nyc.gov/jobs, or www.nyc.gov/ess for current NYC employees, and search for the Job ID # 721866. No phone calls, faxes, or personal inquiries permitted. Only those candidates under consideration will be contacted. SPECIAL EXAMINER (DCAS) - 06668 The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.