CES Credit Union
Visa & Unsecured Loan Processor
CES Credit Union - Mount Vernon, Ohio, United States, 43050
Work at CES Credit Union
Overview
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Overview
Employment Type:
Full-Time, Non-Exempt
Work Location:
Yauger Road Branch - Mount Vernon, OH
Company Overview:
CES Credit Union has proudly served Central Ohio since 1952, delivering high-quality financial services with honesty, integrity, and personalized care. As a member-owned financial cooperative, our mission is to help members achieve financial success through trusted products and exceptional service. With a commitment to community, education, and financial well-being, CES Credit Union offers a supportive and collaborative work environment where employees are valued and empowered to grow.
Position Overview:
CES Credit Union is seeking a reliable and detail-oriented Visa & Unsecured Loan Processor to manage the full-cycle processing of credit card and unsecured (signature) loans. This position plays a key role in supporting our consumer lending operations, including fraud investigations, insurance claim processing, reporting, and administrative tasks that help ensure efficient and compliant service to our members.
Key Responsibilities:
The Loan Processor is responsible for processing new Visa credit card and unsecured loan applications, ensuring all required disclosures are delivered within regulatory timeframes. The role involves assisting members with card maintenance, replacements, and inquiries, and resolving fraud claims and disputes with proper documentation and research.
Other duties include managing insurance claims from start to finish, maintaining accurate loan records, generating reports, and processing paid-off loans. Strong communication with members and internal departments is essential to resolve discrepancies and deliver high-quality service in alignment with CES Credit Union standards.
Qualifications: 2+ years of experience in unsecured lending and/or credit card processing Knowledge of fraud prevention, insurance claim handling, and Visa account servicing Strong organizational and time management skills Proficiency in core banking systems, loan processing platforms, and document imaging tools Excellent written and verbal communication skills Ability to work independently while contributing to a team-oriented environment
Compensation:
$18.00 - $19.00 per hour, based on experience. This is a full-time, non-exempt position eligible for overtime pay.
Benefits: Medical, dental, and vision insurance Health Reimbursement Account (HRA) 401(k) retirement plan with employer match Paid time off (PTO) and paid holidays Life and disability insurance Employee Assistance Program (EAP) Professional development and training opportunities A supportive, team-oriented culture committed to work-life balance
Schedule:
Full-time, Monday through Friday, with rotating Saturdays as scheduled.
43050
Full-Time, Non-Exempt
Work Location:
Yauger Road Branch - Mount Vernon, OH
Company Overview:
CES Credit Union has proudly served Central Ohio since 1952, delivering high-quality financial services with honesty, integrity, and personalized care. As a member-owned financial cooperative, our mission is to help members achieve financial success through trusted products and exceptional service. With a commitment to community, education, and financial well-being, CES Credit Union offers a supportive and collaborative work environment where employees are valued and empowered to grow.
Position Overview:
CES Credit Union is seeking a reliable and detail-oriented Visa & Unsecured Loan Processor to manage the full-cycle processing of credit card and unsecured (signature) loans. This position plays a key role in supporting our consumer lending operations, including fraud investigations, insurance claim processing, reporting, and administrative tasks that help ensure efficient and compliant service to our members.
Key Responsibilities:
The Loan Processor is responsible for processing new Visa credit card and unsecured loan applications, ensuring all required disclosures are delivered within regulatory timeframes. The role involves assisting members with card maintenance, replacements, and inquiries, and resolving fraud claims and disputes with proper documentation and research.
Other duties include managing insurance claims from start to finish, maintaining accurate loan records, generating reports, and processing paid-off loans. Strong communication with members and internal departments is essential to resolve discrepancies and deliver high-quality service in alignment with CES Credit Union standards.
Qualifications: 2+ years of experience in unsecured lending and/or credit card processing Knowledge of fraud prevention, insurance claim handling, and Visa account servicing Strong organizational and time management skills Proficiency in core banking systems, loan processing platforms, and document imaging tools Excellent written and verbal communication skills Ability to work independently while contributing to a team-oriented environment
Compensation:
$18.00 - $19.00 per hour, based on experience. This is a full-time, non-exempt position eligible for overtime pay.
Benefits: Medical, dental, and vision insurance Health Reimbursement Account (HRA) 401(k) retirement plan with employer match Paid time off (PTO) and paid holidays Life and disability insurance Employee Assistance Program (EAP) Professional development and training opportunities A supportive, team-oriented culture committed to work-life balance
Schedule:
Full-time, Monday through Friday, with rotating Saturdays as scheduled.
43050